Helpling Singapore Reviews 

4,369
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,074 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, punctual, and hardworking staff who deliver exceptional cleaning standards and leave homes sparkling clean. Consumers also appreciate the prompt and very helpful customer service team, noting how easy and convenient it is to schedule appointments and manage cleaning arrangements. However, some people mentioned minor drawbacks such as vouchers that cannot be applied to regular services, unreturned chat messages, or website interfaces that feel unintuitive. Despite these occasional hurdles, reviewers remain extremely satisfied overall and continue using the reliable home cleaning services.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that cleaners are punctual, polite, meticulous, and... See more

Service

Reviewers highlight high satisfaction with the cleaning service, noting that helpers are punctual, thorough,... See more

User experience

Clients share positive opinions on user experience, noting that the app is easy to use, intuitive, and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, patient,... See more

Quality

Customers consistently note positive experiences with quality, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have booked a couple of once off cleaning for major holidays. So far, i am impressed with the cleaning. Now, i engaged a helper to come every 2 weeks for general cleaning, as i like her standard of... See more

Rated 5 out of 5 stars

Our cleaner, Naw Blessing Phaw, is amazing! She’s always on time, she always proactively re-confirms a day in advance, she’s super kind, and then she leaves our house ‘shining’ every time. A huge plea... See more

Rated 5 out of 5 stars

She is hardworking, understands conversation well, and polite. My wife and I we are happy with her performance. We want to apologise because we go overseas for trips 4 to 6 weeks per year, and... See more

Rated 5 out of 5 stars

Helpling is a company that provides home cleaning services. Got a fortnightly 3-hour cleaning service and it’s been great so far! The cleaner is friendly, professional and meticulous in her work. I wo... See more


Company details

  1. Cleaning Service

Written by the company

✓ Trusted 5-star Concierge For Home Services ✓ Trusted & Legal Service Providers ✓ Full Satisfaction Guaranteed


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(4,369)

1,052 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpling is convenient

Helpling is convenient, reliable and fully trustworthy service. The pool of highly trained helpers ensures that the quality of service provided is consistent.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Match

I would like to express my sincere appreciation to Helpling for assigning such an amazing helper to me. I honestly couldn’t be more thankful!

From the very beginning, she has been reliable, hardworking, and incredibly dedicated. She consistently goes above and beyond the tasks assigned to her and always delivers work that exceeds my expectations. Her attention to detail and willingness to put in extra effort really stand out.

I’m extremely happy with the service and, most importantly, grateful that Helpling matched me with someone who takes so much pride in her work. Finding a reliable and hardworking helper makes such a huge difference, and I truly appreciate the effort Helpling put into making this arrangement work so well.

Thank you, Helpling, for the excellent service and for assigning her to me. I genuinely couldn’t be more thankful!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Soe Thandar

Tried 2 staff and the most recent one Ms Soe Thandar exceeded my expectations. She is fast, thorough and has initiatives when carrying out the task. I feel safe with her handling the chores in my house. She remembers what and how to complete the tasks. Thank you Soe for the excellent work and keep up the good work.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, and thorough cleaning services

I am very pleased with the quality of the cleaning service Ei Ei Thu provided.

She is professional, polite, and very attentive to detail. The quality of the cleaning was excellent. Ei Ei Thu worked carefully and thoroughly rather than simply doing a quick surface clean. Surface of furnitures and floors were properly cleaned, and the overall space was left looking fresh, and hygienic.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Communication was fast and efficient

Communication was fast and efficient. Making a booking and even postponing an appointment is incredibly simple through the app. Overall, a fuss-free experience which clearly puts the customers in the forefront.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Helpling since 2020

Helpling has been a great help for us working parents by providing reliable and consistent cleaning services. Any changes in cleaning schedule/personnel are also proactively managed such that we do not feel inconvenienced as well. Our current cleaner, Jue Jue, has been doing a great job, has a friendly attitude and willing to go the extra mile to make sure the home is cleaned to our satisfaction.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

I would like to give my appreciation to…

I would like to give my appreciation to Shwe Wutt Hmone, who has been helping me clean my house for almost six months. Recently, I engaged her to help clean my parents’ house as both of my parents have had strokes.

She is a very friendly and responsible person. She listens carefully to what you need and makes sure she completes all the housework that is requested. Her attitude is excellent, and she is always willing to help.Thanks ☺️

12 August 2026
Unprompted review
Rated 5 out of 5 stars

The cleaner was meticulous and careful

The cleaner was meticulous and careful, did a good cleaning! I was impressed that she was very gentle with my items (some cleaners I experienced would bang things around) and the house was very clean after.

11 August 2026
Unprompted review

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