We’ve recently moved to a house with extensive gardens, lots of big, old rhododendron bushes and hedges, some proper big trees and a lot of well established wisteria around the house. Bought th... See more
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Review summary
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Received my Henchman in perfect condition as it was well wrapped. Having now used it to clean my motorhome roof, I am really plased with it. It is so solid and secure and a joy to use. One note is t... See more
As others have said, these steps/ladders are fantastic. Super stable even on uneven field ground, making pruning fruit trees or clearing gutters on outbuildings etc really easy and safe. 8 foot model... See more
This is my second purchase from Henchman. The tools they sell are of very good quality, and delivery is fast, i have been cutting hedges in my business for over thirty years, and now i use their lifti... See more
Company details
- #11 of 189 best companies in Garden centre
Written by the company
We have a range of unique quality garden products, allowing you to work safely in your garden. All our platforms ladders and tripod ladders enable you to work safely at height on the most uneven and difficult terrain. Our ladders are designed to keep you safe while working on uneven ground. We have been in the ladder business for 26 years and have a 5 Star Trustpilot rating from our 20 000 customers. We’d love to hear more about you: Why not take a second to tell us about your experiences with our products or how you’ve overcome some difficult jobs around the garden using our products! And don’t forget to Like and Share our Facebook page. Thanks, The Henchman Team.
Contact info
Unit 10 Snarlton Farm, SN12 7QP, Melksham, United Kingdom
- 03333444229
- info@henchman.co.uk
- www.henchman.co.uk
4.9
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great well built ladder that I can use…
Great well built ladder that I can use for years & it will hold its value
6 July 2026
I must say I am over the moon the…
I must say I am over the moon the service from start to finish have been outstanding I ordered 10ft fully adjustable tripod pro on Sunday and all arrived Tuesday afternoon so fantastic I did a review on my tik tok page as I was so grateful it turned up in amazing time . I was so pleased I also ordered the harness and a henchman hat too. I will review the harness too soon . What ever you do please keep doing it it is the best service I have ever received. Thank you Henchman so fantastic. Andy
From
Handy hose and garden 🪴
14 July 2026
Unprompted review
Great design and build of a ladder…
Great design and build of a ladder that's very stable in use.
Quick delivery too.
3 July 2026
Outstanding company
Excellent customer service,answering all my questions regarding investing in a set of Henchman ladders.I am really pleased with them and the investment. You only get what you pay for .
I would definitely recommend this company and their products .
24 June 2026
Ladder arrived quickly
Ladder arrived quickly. Slight problem with the bag was dealt with immediately. Many thanks
3 July 2026
Ordering and delivery was excellent,as…
Ordering and delivery was excellent,as is the quality.
Very disappointed with the weight, especially having been tempted by the extremely low weight in the advertisement.
16 June 2026
Difficult set up but works in the end.
The description and videos make it look like a very easy piece of equipment to set up and use. That is not the case. Perhaps I am at a lower height level than designed for noting the scale on the back board only went as low as 5ft 8in, I am 5ft 6in. This meant tightening everything as much as possible. Initially things weren't tight enough and the whole thing was slipping to one side. Constant putting on and taking off to adjust the cable length and the critical location of the pivot point was hard work, really need a helper to lift it on your back! As long as you have the right gas strut set up ( again not exactly straight forward - are you meant to take off the clips to remove strut?) it does give the necessary support. I was using a long reach hedge cutter.
15 June 2026
Kit works as advertised.
Kit works as advertised.
Arrived and deposited silently
All quick and painless
2 July 2026
Fast delivery and looks top rate
Fast delivery and looks top rate, can not wait to try it out
29 June 2026
Prompt, efficient service
Had to contact you to Amanda my address details; prompt reply and rectification of my error and product was delivered quickly and has been of great use.. many thanks
29 June 2026
Henchman 8ft Pro Tripod Ladder - A Game Changer!
I bought the Henchman 8ft Pro Tripod ladder to safely access high bushes and hedges for trimming. It has two very stable platform steps, enabling easy access and I feel very safe working on it. I would highly recommend this ladder. Customer service and quick delivery by a professional and helpful man was also much appreciated.
30 June 2026
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