Henchman Reviews 

Quick service.

It is just what I needed for my hedges, I should have bought it twenty years ago instead of all the others that I thought would do the job more cheaply.

Ernie Grinham

I am nearly eighty years of age and normal ladders were becoming a no-no for me so I ordered a Henchman ladder and have to say I am over the moon with it. The stability, width and top standing platform it provides are brilliant and make for a really safe ladder environment. Many thanks for a superb product.

the ladder was left outside my house because we were not in on that day. I had emailed asking not to deliver on that particular day but it still arrived.
It was very quick delivery after ordering and arrived in good condition.

Great product delivered in a timely way. Excellent service.

Ordering online was straightforward. Delivery was prompt.
Gloves are very good and comfortable. Fit is good but only because I ordered a size too big, after reading comments from other reviewers about how small they are.

Very well built, light and really stable on uneaven ground - so much safer than a step ladder. Delivery was excellent - on time.

Great service from start to finish, I ordered the wrong size ladder, and spoke to somebody from henchman who couldn’t have been more friendly , and organised pick up and the delivery of the new ladder. And quickly refunded the difference into my bank. If only other companies were the same at costumer service.

Lovely ladder , well built and arrived quickly.

5 stars for the product. Wish we had bought them years ago. Finally able to safely cut our hedge that is on very uneven ground. Shame about the delivery service, which needs improving. House number was omitted from the delivery paperwork, so freight forwarder had several attempts over multiple days to deliver product, despite the house number being clearly visible on the original order. Product is excellent though, so still giving Henchman 5 stars for a fantastic set of ladders 🙂

Excellent customer service. We lost a small part of the ladder the first time we used it. I emailed to buy a replacement but Henchman promptly posted out a replacement the very next day free of charge!

Great communication with the company. All as expected rapid delivery as well

Came the day before it was expected, luckily I was in. Well wrapped and lives up to my expectations

Excellent quality and delivered on time

Great product and easy to use and move around !

Ordered spring pins for ladder from Henchman. Expected 48 hour delivery but arrived within 24. Excellent service.

Very happy with purchase. Feel its a much safer option.
Delivery was good with no problems.

We’ve recently moved to a house with extensive gardens, lots of big, old rhododendron bushes and hedges, some proper big trees and a lot of well established wisteria around the house.

Bought the 3m Henchman to deal with as much of this as possible without calling in air support, and it’s been brilliant, stable, versatile and worth the price.

It’s a little too big to move single handed, but that’s probably my fault for buying the big one. Handles uneven ground really well and the top step cupola arrangement is very useful and well designed.

Not cheap, but worth every penny if you’re going to be spending time at height with power tools.

Great well built ladder that I can use for years & it will hold its value