Henleys Estate Agents Reviews 

100
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Henleys Estate Agents are really after customer satisfaction. They are lucky to have Mikhil, one of their agents who assisted me during my viewings

Rated 5 out of 5 stars

Borys was the agent we were in contact with and he was very helpful with the tenant application process! we had some issues with the referencing company and he went out of his way to sort out the misc... See more

Rated 5 out of 5 stars

They are a great team .Always willing to do the extra mile to please and satisfy customers at all times . From pre sales to completion has always been seemless with them . Its always been a grea... See more

Rated 5 out of 5 stars

I'd like to thank Bob, Ken, Victor & Gill for making my move in a smooth and stress-free process! A great team who go out of their way to ensure the customer experience is a good one, a lesson that... See more

Company details

  1. Estate Agent

Written by the company

Henleys Estate Agents are licensed ARLA agent and a high-profile, independent Estate Agency specialising in Residential / Commercial Lettings and Management, Block Management and Sales. Our aim is to consistently provide efficient service, focused on quality and committed to successful long term business relationship with our clients and customers. The benefits of dealing with a licensed ARLA agent are that the Landlords and Tenants can be assured- • To be consulting with qualified and trained agent who can give you professional up to date advice and guidance. • That the money is protected by a Client Money Protection Scheme. • That you are dealing with an agent who follows a Code of Practice and Rules of conduct laid down by their professional body. • That your agent has Professional Indemnity Insurance. • That you have a route to redress should something go wrong. We are proficient in providing Lettings Management Service. We can manage the properties on your behalf and advise you on how to prepare your property for Let so that you receive the best rental income from your investment. We also provide free Market Appraisal and Valuation. Our hands on Managing Director Ken Makkar has been working in Estate Agency for several years. The experience gained over the years means Henleys Estate Agents clients can be rest assured they are in safe hands throughout their contact time with the Company. Having successfully handled a diverse range of properties over many years, Henleys have now also entered the field of block management. We regularly receive referrals from our growing number of clients throughout West London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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No recent history of asking for reviews

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4.6

All reviews

(100)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

i dont have word to explain my…

i dont have word to explain my experience with henleys Estate Agents . i always get super excellent service from them . staff so helpful. i will highly recommend to everyone.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Go to this agent for support, inspiration and optimism

In what is a difficult market at this time, Bob continued to provide assistance and support throughout the sale of my property, which at some points became arduous to say the least.
He showed respect and empathy at all times, but above all his communication was flawless. He answered all of my phonecalls and emails, and when he was not available, he returned every single phonecall to me. This is sadly a rare, but inspiring quality in modern business communication. He dealt with all of my enquiries with openness and honesty, which is again a rare quality.
I would recommend this agent to anyone for these reasons alone, and in spite of some difficulties with my sale, the experience was greatly improved by this individual.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Bob has been brilliant and turned…

Bob has been brilliant and turned around things for us when we had lost hope in the declining market that we are currently in. Bob has proved to be consistently reliable, proactive, and an excellent communicator with regards to both of our sales and has really assisted us in a speedy accelerated selling process. I have no hesitation in recommending Bob to anyone else. This is a hardworking honest realtor that you will not be disappointed with. Faheem

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Jill is a superstar!

Everybody at the office and especially Jill have always been very friendly and helpful. Recently Jill went the extra mile for us with an urgent issue and thanks to her we managed to claim our expenses back successfully.
We couldn't have managed this ourselves and so soon.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

My name is rony garzon a Security…

My name is rony garzon a Security manager at Heathrow:
This agency is unprofessional if i’m telling this is because I got the proofs and the “EXPERIENCE “
How it’s possible to get back your deposit in 15/16 Days when the deposit need to be done within 5/6 working days as They said?
More points to tell like bad check outs of the properties.

I will make my review in a second line as this is short

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Good communication

We bought a flat and then let it out through them. We had very good communication and they'd made things very easy for us. We would definitely use them again.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

I'm delighted to share my experience…

I'm delighted to share my experience with Mr. Mikhil Babla, who went above and beyond in helping me find a wonderful flat for my family. His dedication, professionalism, and keen understanding of our needs made the entire process seamless. Mr. Babla's attention to detail and personalized approach ensured that the flat not only met but exceeded our expectations. His expertise and commitment to client satisfaction are truly commendable, and I highly recommend his services to anyone seeking a reliable and accommodating estate agent.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Henleys are great for sales and lettings

Henleys manage my rental property and they have also sold one. They are great to deal with in every way. They are proactive, they respond to communications promptly and they deal with maintenance issues in a timely manner. Mikhil, Bob and Jill are great to deal with in every way.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

!!The right choose agency 😀“fast process with…

Hi,i wish to keep the relationship with the whole team in Henley’s state agents:
They been doing well since I joined as a tenant for my first apartment at Axis house Heathow, while I work in the airport 🤟🏼/
Mr Bob and Micky are both good friendly professionals guys,
My ex wife just took new home with the agents and all proceeds went smoothly.
I wish to recommend this team”
💪🏼 thanks for the support and advice

31 October 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS AGENT

AVOID THIS AGENT. BOB ARRANGED VIEWING WITH THE TENANT WITHOUT LETTING ME KNOW. JUST INFORMED ON VIEWING DAY BUT NEITHER TENANT NOR SALES MANAGER SHOW UP AND COMPLETELY WASTED TIME.

28 October 2023
Unprompted review

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