The product selection and pricing at HerbsPro were good, but my order arrived much later than expected and customer service was slow to respond. Packaging was also less secure than I hoped. Decent ove... See more
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Review summary
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Phew! I have actually made an order before coming here for reviews and I was even convinced I have been scammed.i had to ask chatgpt and it said Herbspro is legit.longstory short,I just recieved my or... See more
I attempted to place an order, but kept getting a message that I wasn’t connecting to the network when I put in my credit card information. Alternately, I would get a message saying information was in... See more
Ordered (12) 15 oz cans of Health Valley Organic Minestrone soup, which is a great product but has been discontinued along with rest of H/V soup line. Unfortunately received only 8 of 12 cans (... See more
Company details
Written by the company
Herbspro.com is an esteemed online retailer that offers a wide range of health and wellness products to customers seeking natural alternatives for their well-being. With a mission to provide high-quality products at affordable prices, Herbspro.com has established itself as a trusted source for nutritional supplements, herbal remedies, personal care items, and more. One of the standout features of Herbspro.com is its extensive selection of products. Whether you're looking for vitamins, herbs, beauty products, or pet care supplies, Herbspro.com has you covered. The website is designed to be user-friendly, allowing customers to easily navigate and find the products they need. Herbspro.com takes pride in sourcing products from reputable brands known for their commitment to quality and efficacy. With a focus on natural and organic ingredients, customers can trust that the products they purchase meet rigorous standards. The company also places a strong emphasis on customer satisfaction. From the moment you visit the website to the delivery of your order, Herbspro.com aims to provide a seamless and enjoyable shopping experience. Their customer support team is responsive and knowledgeable, ready to assist with any inquiries or concerns. Furthermore, Herbspro.com offers competitive pricing, making health and wellness products accessible to a wide range of customers. They often provide discounts and promotions, allowing customers to save even more on their purchases. With its comprehensive product range, commitment to quality, exceptional customer service, and affordability, Herbspro.com stands out as a reliable and trusted online retailer in the health and wellness industry. Whether you're seeking natural supplements, herbal remedies, or personal care products, Herbspro.com is a go-to destination for all your needs. Popular Brands Now Foods, Natrol, Naturally Vitamins, Bausch And Lomb, Life Extension, Just For Men, Solaray, Nutricology/ Allergy Research Group, Alli, Source Naturals, Sunmark, Solgar, Nature's Bounty, New Chapter, BD, Herb Pharm, Nestle Healthcare Nutrition, Triple Leaf Tea, Fleet, McKesson, Biotene, 21st Century, Kal, Doctors Best, Garden of Life, Nature's Answer, Old Spice, Coricidin Hbp, Bulletproof, Bach Flower Remedies, Gum, Dr. Christophers Formulas, Emerita, MyChelle Dermaceuticals, Flower Essence Services, Surya Brasil, Curalin, Nature's Truth, Windmill Health, Lansinoh Laboratories, Om Mushrooms, Hylands, Bion Tears, Nature's Blend, Systane, Eclectic Herb, Oraquick, Puritan's Pride, Rapid Fire, Alacer
Contact info
31909 Hayman St. , 94544, Hayward, United States
- 510-324-2900
- support@herbspro.com
- www.herbspro.com
3.4
Average
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I've been buying this creamer on Amazon…
I've been buying this creamer on Amazon for a few years. It's so good, and I've never been able to find it at a store. I am trying to no longer support Amazon, so, I found my favorite creamer on Herbspro at a great price if I ordered several at a time. Great business that I will continue to order from. Thank you!
15 February 2025
I received my order quickly
I received my order quickly. The product I needed I was physically searching for at several different stores. Now that I have ordered through HerbsPro I know where to order from moving forward for this product.
27 January 2025
Very professional service.
15 February 2025
I ordered the vitamins for my fur baby
I ordered the vitamins for my fur baby. Since she is a large dog and weighs 66.5 lbs. I feel like she needs the glucosamine for her joints.
30 January 2025
easy to order and receive the order in…
easy to order and receive the order in the mail
14 February 2025
They don't ship what they describe
I ordered the travel-edge meclizine and expected a case of 12 bottles as described in the description. However I only received 1 bottle. I have made several attempts to contact them online and via email and have received no reply. The price charged is outrageous for 1 bottle but good for a case of 12. I will not be buying anything from here ever again.
13 February 2025
Reply from Herbspro
Dear customer
Regarding your inquiry, the product you ordered is listed as a single item. You can verify this on our website and in the order confirmation email you received at the time of purchase:
https://www.shorturl.at/shortener.php
We understand that there may have been some confusion regarding the product. In a previous email, we offered a return label and are currently awaiting your response to proceed with providing it.
Please let us know if you would like to proceed with the return, and we will gladly assist you.
Thank you
Customer Service
quick to ship and reasonable prices.
13 February 2025
Poor customer service
I have tried to reach them repeatedly for last week. Their phone goes dark after pressing one or two for help. Placed order Feb 7th. Only received one confirmed email. So assume has not been shipped. No answer back from support email I sent either. Wonder if employees are all sick or company having problems. I live in SC, USA. Have no idea what s up with my order.
13 February 2025
Unprompted review
I like the product but
I like the product but, the shipping and shipping time are disappointing! To much to ship and takes way to long
13 February 2025
HERBSPRO IS A SCAMMER.
I DEFINITELY DO NOT RECOMMEND IT. THEY WANT MY ACCOUNT STATEMENTS AND CARD INFORMATION TO BE SENT TO THEM. AFTER SAW THIS, I ASKED FOR A REFUND AND IT'S BEEN 1 MONTH AND THEY STILL ARE NOT SENDING MY MONEY. THEY CONSTANTLY MISS AND DON'T ANSWER CORRECTLY. IN SHORT THESE ARE SCAMMERS. I FILED A COMPLAINT WITH THE REQUIRED INSTITUTIONS. SHOP, AMAZON, SHOPIFY, PROSECUTION OFFICE. NECESSARY ACTIONS WILL BE TAKEN. YOU CANNOT MAKE MONEY BY FRAUDING PEOPLE, YOU WILL LEARN THAT, THIEVES!!!
14 January 2025
Unprompted review
Reply from Herbspro
Dear Customer
As mentioned in the emails we exchanged on our support email, we requested a verification of the payment information due to the high value of the order and because this was your first transaction with our store. Additionally, our system detected an error with the billing address, requiring us to verify the payment details. For this reason, we requested a document confirming the billing address associated with the credit card.
Unfortunately, the required documents were not provided, and the order was automatically canceled. Please note that the charge was not collected from your credit card, as it was only a pending authorization until the order was shipped. The charge has been voided.
You may verify this with your bank.
If you have any further questions, please let us know.
Thank you
Customer Service
Reliable quick delivery of iffy branded product
An unusual purchace. Usually get 36-ct boxes, but on this day, HerbsPro had 18-ct boxes for less than half of 36-ct available-box prices, so got some while postponing larger order for better later prices. Prices have been creeping up. Came quickly. Container was undamaged. I use the underlying product for dry-throat/cotton-mouth, especially when sleeping. Product way cheaper than rivals, but QC is and always has been CRAP and just part of the price of goods. Misformed pieces, cracked/broken pieces, empty shrink-bubbles. Same uncorrected mnfctrng/packaging problems for years. Brand still best overall bargain
23 January 2025
Unprompted review
Power Dolphus purchase
I found the Power Dolphus I wanted by going to the original manufacturer's website, but somehow I got 'popped' over to you. The product was easily traceable during shipping; arrived when you said it would & in good condition; and was a good price. I was VERY SATISFIED. Unfortunately, somehow I didn't connect that I had purchased it from YOU and not the manufacturer, so when I went to reorder today, I didn't come to you - and I paid more for the same product. I WILL REMEMBER when I need to reorder in a few months to come to your site instead of the manufacturer's - and hope you will still have Power Dolphus in stock and I'm able to purchase it from your site. I plan to be in touch with you in about three months - believe I've learned my lesson. Thank you very much. A White
20 January 2025
Came in a very timely manner and the…
Came in a very timely manner and the company has a very friendly vibe with emails and notifications.
11 February 2025
Your shipping is very slow wish it was…
Your shipping is very slow wish it was quicker tho but def buy from you again tho
23 January 2025
Service was great and fast
8 February 2025
The soap was what I expected
6 February 2025
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