Hereshons Zhoosh Foam was promoted as a product that gave your hair lift and made it look fuller. What a load of rubbish. My hair looks limp after using it. In fact it has no body at all, I paid d... See more
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Well this isn't a review but I can't find a customer service number for Hershesons so thought doing this would 'get me thru' & provide the info I'm looking for. Regarding the very mixed reviews for th... See more
Company replied
We ordered a French Shellac at their Belgravia store. It took the lady more than 2 hours to complete (we were promised 1.5h), it was over priced and they could not deliver a standard French Shellac. S... See more
Company replied
I am really suprised to read the last few reviews because I totally love Zhoosh foam. I am a mature woman with thinning hair and I cannot believe the difference it has made. My hair looks thicker an... See more
Company replied
Company details
Written by the company
We’re a straight-talking hair brand on a mission to make getting Great Hair simple, easy and fun–no matter who you are. We rip up the rulebook and whistleblow on jargon. Then create game-changing spaces and pioneering products that transform your hair routine for life. We’re not just another hair brand. We’re a whole new beauty movement.
Contact info
29 Berners Street, W1T 3LR, London, United Kingdom
- 02074341747
- support@hershesons.com
- www.hershesons.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 44% of negative reviews
Typically replies within 2 weeks
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Very easy ordering and quick delivery…
Very easy ordering and quick delivery and really helping my thin fine hair.

Reply from hershesons.com
Excellent service Great product quick…
Excellent service Great product quick delivery I would definitely recommend it

Reply from hershesons.com
The Mousse is a great product for extra…
The Mousse is a great product for extra Oomph in a blow dry BUT the Everything cream is a one way ticket to super-greasy hair for fine hair.
The sad thing is I believed the hype!
Do you offer a money back guarantee?

Reply from hershesons.com
I love both the cream and mousse…
I love both the cream and mousse products!
This last order was a gift to my friend for her to try. I'm sure she'll be re-ordering.
Thank you.

Reply from hershesons.com
The everything cream is lovely and…
The everything cream is lovely and smells gorgeous, the foam is nice but not as much hold as I need for my ultra straight hair

Reply from hershesons.com
Used the Almost Anything Cream for the…
Used the Almost Anything Cream for the first time today on wet hair. I have quite fine hair and it made my blow dry easier with no stray bits when finished.

Reply from hershesons.com
Awful products and shocking customer service
This company has no idea at to what constitutes a good customer experience
Bunch of con artists selling rubbish products and conning you into subscriptions that you cannot get out of. Avoid like the plague!
Further to your reply, these were bought by my wife who inadvertently clicked the wrong button to find that there was no way out of it despite hating the product and zero empathy or understanding from you despite numerous emails. You could easily have cancelled and removed the 10% discount. Very poor customer service experience!

Reply from hershesons.com
Hershesons products
I find the all in one cream excellent. The whoosh foam is much better if you use just a little. As it really does make it fat. As I have shorter hair I don't want it bouffant lol. It’s excellent products though. And I would def buy the all in one cream

Reply from hershesons.com
Customer Service needed
Well this isn't a review but I can't find a customer service number for Hershesons so thought doing this would 'get me thru' & provide the info I'm looking for. Regarding the very mixed reviews for the foaming makes me wary if buying this product. Would it not be a good idea to offer a trial/travel size can so customers can try without so much financial outlay?? All the videos I've seen use models with either mid length or long hair. Myself & many have short spiky/pixie hair so how about including this type of hair in your videos?

Reply from hershesons.com
Nothing "Zhoosh" about it. My hair was left as flat as a pancake.
I purchased the Zhoosh foam, expecting amazing things...but the expectations fell as flat as my hair did. Having seen videos and reviews for this much-hyped-about product, I was anticipating wow-worthy, Hollywood-style volume...but what I got was flat, lank roots that I may as well have styled with Tre Semme volumizing mousse (which does an infinitely better job). I followed the instructions very carefully, on multiple occasions, but still my hair ended up looking as flat as a pancake. The foam also has a very runny consistency, despite my shaking the can before use.
As for the delivery of the product...as many have mentioned on here, Zhoosh have a bizarre sales model that means you could be waiting up to eight weeks (as I did) to receive your product. The company do highlight that this strange stipulation is stated in their Ts & Cs, but let's be honest: who reads the small print? It should be stated explicitly on the purchase page, in big bold wording, or maybe in the form of a pop-up before customers proceed to purchase. Very misleading and sneaky, and not at all transparent - as evidenced by the fact so many customers on Trustpilot were unaware that this was a condition of purchase.

Reply from hershesons.com
This really is a versatile product and…
This really is a versatile product and very effective..it has controlled my unruly, wavy hair and I can now wear it straight if I wish! Equally it controls wisps snd fly aways.
It would be even better if it had a lovely smell. It doesn't smell of anything to my nose

Reply from hershesons.com
dreadful products, even worse company
dreadful products, even worse company!
Absolutely shocking company to deal with. They con you into a subscription (with no discount incidentally) and then make it extremely difficult to cancel. What makes it even more galling is that their products are dreadful.
Their response is laughable! I offered to forgo the 10% discount and cancel subscription as product was rubbish and I hadn’t realised I had requested subscription rather than a one-off. Awful company with no idea about customer service/satisfaction

Reply from hershesons.com
We are both in our eighties and love…
We are both in our eighties and love your hair product!

Reply from hershesons.com
Used this as dry shampoo but it wasn’t a dry mousse as stated
Used this as dry shampoo annoyingly they make the stuff look dry but it isn’t it ruined my hairstyle and I had to redo it
They do say get your hair to last an extra day or for volumising your hair
My hair was flat to my head I blow dried it again but didn’t create any height
I have yet to use on clean hair or wet hair but didn’t see any wow volume and bought this to be able to use a dry shampoo without leaving grey hues in my hair.
Very disappointed
It might work for another use but wouldn’t hold my breath it’s a shame I was really looking forward to this product

Reply from hershesons.com
Excellent customer service
Update- wonderful customer service and if products used correctly really great results x

Reply from hershesons.com
Excellent hair products
Excellent hair products that really work. Great company to deal with fast postage.
The only thing I dislike about this is…
The only thing I dislike about this is the packaging. The product is a thick crean and so the pump action is stiff. For anyone with hand problems (me) it's really hard to use
Almost Everything cream works…
Almost Everything cream works brilliantly for my frizzy hair! You do not need a lot. Also gives great shine. Arrived promptly.
Although customer service were…
Although customer service were perfectly pleasant and polite, I was told the faulty mechanism on both the Zhoosh and Almost anything Cream returned to them were working perfectly. I was not offered a replacement nor a refund. I’m not stupid, I know how to use a pump/spray. Please don’t waste your time and money. Probably good products, I shall never know however. This company has left me out of pocket, and I’m furious. I note I’m not the first to complain of this fault.

Reply from hershesons.com
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