Hennah Haywood Law Reviews 

114
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company, noting highly efficient and reliable legal services. Customers frequently praise the dedicated staff for their exceptional professionalism, remarkably helpful attitude, and ability to explain complex matters clearly. People also appreciate the prompt communication, easy-to-use online portals, and constant updates that make property purchases smooth and straightforward. Some reviewers were not happy with the overall service, mentioning unexpected delays and prolonged communication gaps during their respective property purchases. Consumers additionally reported frustration regarding slow responses from the assigned legal team, postal searches, and difficulties in getting timely updates on their active cases.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff are professional, organized, and efficient... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently... See more

Customer service

Customers report positive experiences with customer service, highlighting professional, supportive, and... See more

Response time

Customers consistently note positive experiences with response_time. Reviewers frequently highlight that... See more

User experience

People report positive experiences with user experience, highlighting a smooth and manageable process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Hennah Haywood law excellent. Especially Barwaqo Osman. She always answered the phone. Every action was done with speed. Super friendly & helped calmed me down through a stressful time moving... See more

Rated 5 out of 5 stars

The whole team of Hennah Haywood Law were exceptionally professional and explained all matters plainly in words that could be easily understood as opposed to legal jargon. We dealt with 3 members of... See more

Rated 5 out of 5 stars

Amy was fabulous throughout the whole process. She kept us well informed of everything. She remained professional and chased everything up in a timely manner to complete our purchase well before the... See more

Rated 5 out of 5 stars

We had to urgently get a mortgage and move house before our eviction date and HH Law did everything they could to help us. It was very stressful and was very close in the end, but Alice B, Jessica and... See more


Company details

  1. Law firm
  2. Conveyancer
  3. Lawyer
  4. Legal Services
  5. Property lawyer

Written by the company

Hennah Haywood Law pride themselves on being an approachable practice providing legal services in England and Wales. The firm’s historical roots date back to 1887, and we have evolved throughout the years to form the practice that we are today. We understand every case is different and are committed to providing accessible legal services, whatever your situation may be. We know that everyone will need access to legal advice during their lifetime and are on hand to support and understand your individual needs. Our eight specialisms include: Police Claims, Clinical Negligence, Wills and Probate, Property Transactions, Landlord and Tenant Law, Personal Injury, Historical Abuse and Criminal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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No recent history of asking for reviews

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4.5

All reviews

(114)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company

Good company, app online is amazing and useful to have. Kept me up to date without me having to ask and all updated added on the app as and when responses came through. Can’t recommend enough.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything you need in a solicitor when buying your home!

From start to finish the team at Hennah Haywood Law have been amazing in dealing with the legal side of our first house purchase.
They were professional throughout and transparent, no hidden costs at all and amazing communication every step of the way.
Amy Hughes, Charlie Zhong and Yordanka Ivanova were all amazing with answering any questions we had at any point of the process .
We were chain free in our house buying journey however even so the process only took just under 4 months from offer to completion , we felt this was due to the team at Hennah Haywood they dealt with everything quickly and gave us tips on how to fill out our paperwork to prevent it causing delays as we had never done this before.
The service they provide is remarkable !

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Hennah Haywood Law team

We are both very satisfied with the service provided by the Hennah Haywood Law team. Daniel Feili, Morgan Davies, and Kate Evans were exceptional throughout the entire process. They were incredibly prompt in responding to every question we had and handled our property purchase with the utmost professionalism. We will definitely use their services again in the future and highly recommend them

15 April 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Hennah Haywood Law during our remortgage. From start to finish, Rachel James, Letisha Kapende, Jess Prothero & Alice Haddleton were informative, professional and very efficient.

All queries raised were answered promptly which made the process feel more straightforward and reassured us things were being dealt with accordingly as during our remortgage we had a few extra things needed and they handled everything.

They kept us informed at each stage, explained everything thoroughly and they ensured everything was being handled properly which was a great comfort to us.

Would highly recommend, Thank you

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Remortgage Team revuew - Excellent

We can honestly say from the very beginning our experience with Hennah Haywood Law was very positive.

The Remortgage Team were amazing very efficient and always responded in a timely manner in particular Tanya Harding and Jasmine Innes although everyone we came into contact with was a credit to the company.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and friendly service

Hennah Haywood Law handled our remortgage application. We dealt with Georgia Erasmus, Abbie Gronow and Humza Rehmani, who made sure it was a smooth process and kept us informed of outstanding details. They were an efficient, polite and friendly team.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Hennah Haywood Law have been fantastic

Hennah Haywood Law have been fantastic. We have been quite unlucky in our experience buying a house as we had 2 sales fall through due to the sellers pulling out, but the team at HH law have been so supportive, proactive and helpful. Communication was always very quick & made us feel reassured at every step of the way. I can’t recommend them enough!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient team

Efficient team, great communication and have recommended to friends/family already. Did what they say they would and more!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Very fast

A surprisingly quick property purchase dealt with by Hennah Haywood. My main point of contact was Kate O'Brien and she was exceptional. Updating the case and replying promptly

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Suzanne Evans and team were fantastic

Suzanne Evans and team were fantastic! Loved the use of the app which kept us fully informed on our purchase. Correspondence was prompt and questions answered fully. We would highly recommend this company. Many thanks Michelle & Andrew Piercy

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

My experience was super despite forth and back. They took time to ask the seller solicitor all necessary for documents for all the searches and anything else needed to know about the property.

Fatimoh BELLO

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Hennah Haywood Law

Hennah Haywood Law
Absolutely mind blowing experience!!
A cool, calming, stress free feeling from start to end.
Kate O Brien and Najmin Nessa are super professionals, with the maximum knowledge, experience and understanding of the business. A Law team that went far and beyond expectations helping my family and I. The goals and targets were set on a tight timeline & deadline. Kate & Najmin used their talent and skills to conquer this amazing quest.
Real life super heroes..Wow !! The whole experience was AWESOME !
From the start of the case, we were notified & updated about all the requirements, documentation, and finance details including outcomes via email, telephone and the online portal.
The online portal is an amazing tool which is set in a systematic order and updated accordingly as the case progresses. Read the relevant information and details on documents for the requirements for your specific case. Upload, sign and complete necessary documentaion for all parties involved. The portal made life so easy as we could access it any time.

Kate and Najmin are Super women.
They were always available to help us.
Thank you Kate & Najmin for this wonderful experience.

From Suki, Jassi, Avani & Amber.
[666]

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid HH Law. Zero stars

We instructed HH law to undertake conveyancing on the recommendation of the sellers agents, No 1. The service throughout was woeful. Poor communication, lack of transparency, clearly issues with clients querying their work. The issues we experienced are too many to list. We have complained and not surprisingly it's not their fault. Suffice to say we are in the process of involving the ombudsman. Do yourself a favour and steer clear.

25 February 2026
Unprompted review

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