Outstanding service. Confirmed product was available so ordered online and received from Scotland to south wales in super time. I now have a very happy 8 yr old. Would definitely recommend this... See more
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Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has... See more
Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... See more
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... See more
Company details
About Highland Bikes
Written by the company
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Contact info
29-31 Shore Street, IV1 1NG, Inverness, United Kingdom
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
4.8
Excellent
199 reviews
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Reply from Highland Bikes
Thanks for taking some time our to leave us a review. It's very much appreciated.
First time I have used Highland Bikes…
First time I have used Highland Bikes (Elgin). What an excellent job with excellent service. The guy went way above and beyond what I paid for - it was like he was caring for his own bike. Well done and thank you. Definitely will use again.
28 December 2023
Unprompted review
Excellent first class service and at a…
Excellent first class service and at a great price.
10 October 2023
A Five Star Cycle Shop
Thank you Highland Bikes for fulfilling my order so quickly and efficiently.
26 September 2023
Spot on service👌
7 September 2023
Reply from Highland Bikes
Hi Clare. Thanks for the feedback. We did experience some delays with your order and I apologise that this was not communicated to you better. We have taken your comments on board and will endeavour improve on this. Thanks for shopping with Highland Bikes. Steve
Excellent service & fast dispatch of my…
Excellent service & fast dispatch of my item, very happy & would definitely buy from them again 👍🏻
14 August 2023
Ordered click and collect
Ordered click and collect. But they sent my order to the wrong store.
29 July 2023
Reply from Highland Bikes
Hi Kevin. I have tried to contact you directly about this review as it is not correct. Your Click + Collect order was sent to the store you selected. Please feel free to amend this review accordingly.
Outstanding customer service and great bike & accessory range
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance from Steve T and very prompt delivery too. You feel confident when walking into the store and speaking to staff, which is such a great quality. Loving our new bikes. It's reignited my love for cycling.
15 July 2023
Unprompted review
Great.
Knowledgeable, helpful and friendly guy. Very attentive when picking up a new bike for my daughter.
6 July 2023
Such great service from our local Elgin…
Such great service from our local Elgin shop. It’s the little things that count; for example: the friendliness, and a wave when walking past the shop, always feeling like you get personal service no matter how much you spend, being able to just pop in for a chat: and many more examples. This is in addition to impartial and objective advice either on new bikes or servicing from their staff team, plus competitive pricing and excellent work on servicing.
It really pays to shop locally and use a proper bike shop. Highland Bikes Elgin is such a fantastic shop. I would definitely recommend it.
4 July 2023
Unprompted review
First class service
Dropped my wife’s bike off for replacement cassette and Steven repaired it whilst I waited, first class service and reasonable prices. Highly recommended always a friendly welcome.
3 July 2023
Unprompted review
giant trance flanged bearings
Website easy to use, delivery service was very quick.
Overall a good experience .👍
24 June 2023
Very helpful and great service
Arrived in Inverness to cycle to Oban and realised my tyres were perished. Highland Bikes very kindly sorted me out with a new set at short notice. Thank you guys, really appreciate your superb help. Great shop as well!
7 June 2023
Unprompted review
Great range of items in stock at…
Great range of items in stock at reasonable prices along with great customer service
30 May 2023
The transaction was straightforward…
The transaction was straightforward enough and the item was exactly as required but I had to phone them to check it was available for collection rather than them contacting me as their website says they will do. Would have been 5 stars if they’d done that
30 April 2023
5 star service
Highland bikes what a great place to shop . They just couldn't do enough to help you . Wonderful experience.
30 April 2023
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