Highworth Insurance Reviews 

664
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally polite, knowledgeable, and helpful when handling various insurance requests. Consumers truly appreciate the extremely quick response times and highly efficient processes that make arranging complex policies completely stress-free. However, some customers also noted that these insurance policies were not always the absolute cheapest option available in the market. Despite this detail, people generally felt that the superior coverage details and expert guidance easily justified the overall cost. Many individuals mentioned that receiving tailored advice and finding the right policy details mattered far more than saving a small amount of money.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding support from start to finish.... See more

Price

Consumers find price to be positive and consistently report receiving competitive quotes and great deals... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Value for money

Clients share positive opinions on value for money, highlighting efficient service and very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William Gordon did a good job on recommending insurance for my late mum's house whilst we are trying to sell it. It was not the cheapest quote but met what I needed better than any other comparable q... See more

Rated 5 out of 5 stars

I have spoken to William Gordon today to provide Insurance for a Diamond Engagement Ring and I found his Service second to none. William was thoroughly Professional and made sure I was at complete ea... See more

Rated 5 out of 5 stars

What can I say, Bethany was absolutely amazing to deal with. Had a lot of patience when dealing with me, I am Welsh so no answer is ever straight forward. Tangents, antidotes and sarcasm ar... See more

Rated 5 out of 5 stars

My call to Highworth insurance was to add an additional watch to my existing policy. My contact was William Gordon and he proved to be very polite and knowledgeable. He explained to me the cost a... See more


Company details

  1. Insurance broker

Written by the company

Formed in 2012 Highworth Insurance specialises in all aspects of non standard and high value home insurance, as well as individual policy cover for watches, jewellery, fine art and collections. Based in Dorset our team of Account Managers are handpicked to support us in delivering great industry knowledge and a high level of service. As experts in insurance our aim is to support our clients by providing a clear cut and easy approach, delivering the best cover, advice and support at all times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

664 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(664)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very clear and concise experience

Very clear and concise experience, agreement was in place swiftly with a very polite information exchange between myself and the agent, Mr W. Gordon.
Mr Gordon worked hard in obtaining the best price, and I would recommend choosing this insurer.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Will at Highworth…

I dealt with Will at Highworth yesterday. Compared to other insurance brokers, I found Will super efficient, very professional. And he saved me a few quid so I was very happy to give him by business.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

A proper insurance broker

Good attention to details, very quick to respond, knowledgeable staff and a great price. Can't fault them, this is how an insurance broker is supposed to work. Thank you Jamie Knox!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Samuel Booth

I have received excellent service from Samuel Booth. He showed great knowledge on a complicated house insurance, called me back with final details when he said he would and was able to find the best policy for my needs. Thank you Samuel.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Highworth are specialists in their field, and it sows in dealing with them.

William was totally on the ball today and had my renewal sorted and paid in minutes.

Been with them years now, and will be in the future.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

ALL GOOD. How refreshing to deal with.

Sam Ashford was great to deal with.

He took great care with our details and specifications and came up with a choice of policies that were not only well priced but also with higher specs and features.
Thank You Highworth. I look forward to dealing with you again.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Great staf great company great price

What can I say, Bethany was absolutely amazing to deal with.
Had a lot of patience when dealing with me, I am Welsh so no answer is ever straight forward. Tangents, antidotes and sarcasm are our staple diet. Anyway I digress, to say it was a breath of fresh air to deal with this company and wonderful staff is a understatement.
Quote came in under budget, so I am happy, misses is happy and cat is well sleeping but guess happy.

Please if any management read this review, dont follow other large insurance company models and outsource.
The personal touch when dealing with complex insurance is paramount. Example - Bethany understood all the little nuances, which would be difficult to put across otherwise.

8 December 2025
Unprompted review

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