Hillarys Reviews 

Blinds fitted by Paul - excellent, efficient job. Fitted quickly and expertly, thank you

I have just received a reply from Becky stating that Hillary's are not going to do anying about my Roman blinds made with a horrid seam joint running down the middle,
Apparently I was told about this. I can assure you it was not mentioned or discussed as if it had been the blinds would not have been ordered, the only thing I was made aware of was the child safety device that is required.
The first time I knew about the seam is when the blinds were fitted, which I expressed my shock, surpise and disappointment to the fitter, who said he could not do anything and I would have to contact Hillary's.
So I am just supposed to accept this decision, after tweny five years and seventeen sets of blinds it is totally disgraceful and not acceptable.
So come and take the blinds away and refund the cost of them.

Cheryl Brooks

The survey was carried out well and the supply and fiting of our blind was good. However, I felt the overall cost was very expensive.

Great service. Michael Davies Advisor No. 118981 is brilliant. He took the time to take my old blinds down before replacing with new. Did a great job and tidied up afterwards. Definitely recommend using them.

Excellent service from start to finish with Echo 119171. He came to measure the window for a Roman blind in my kitchen. I chose my fabric. Straightforward service, excellent quality. Echo 119171 came back to fit the blind. I’m very happy with the end result.

119493 scarlets p
Booked with Tanya who helped me a lot...

Rivermead120154 did an amazing job at fitting my blinds, really friendly good conversation and customer service, explained everything to me as he was doing the fitting, would highly recommend him for any blind fitting jobs you need doing, he’s definitely the man for the job.

laylasp 119994

Kate was amazing! Kind, patient and full of great advice. It’s been a pleasure

Hillary’s is certainly a professional company. Punctual and customer friendly. My only ‘gripe’ is that the ‘cost from’ shown on the website is wholly inaccurate with regard the final cost which turned out to be nearly three times that figure. The installer, Spencer (ADVISOR MALTINGS) and number n116052) was helpful and patient. Given the difficulty our window soffit presented, he kept his calm and completed the installation without major fuss. I think I would have given in! We are very pleased with the end result.

Hillary's messed up our order not once but twice. We were offered a full refund or discount by customer service agent and it was agreed we would have a full refund and this is where it got serious.
Hillary's have held over £1500 of our money for eight weeks and we have been trying to get our money returned for 2.2weeks
They would not sanction refund until they collected the correct half of the order and was booked in but the fitter never showed up to collect. Rebooked, fitter arrived and whilst here we spoke to customer service while he was here removing goods and received email from customer services confirming full refund has been requested and stated should arrive earlier but can take up to seven to ten days but had asked them to expedite the time for us.
First week went by no money returned to our account, spoke to customer service and their attitude was its in finance and nothing they could do. Phoned second week same attitude, seems customer service goes out of the window when they have your money.
I'm a very meticulous person and have full record from emails, time stamped photos of fitter taking down the items from our home and removing items to his van.
On checking the purchase on my card in detail it states business type Door to Door sales!
The ten days is up on Friday 28th August 26
This company should come with a financial health warning.
Update 28th August 26 passed and no refund in our account. Unless I recieve my full refund very soon from Hillarys I will have to take other measures to get my refund.

Tony fitted several blinds in our home, both Roman and Venetian Blinds to a very high standard. Tony was very polite and informative.

i ve had Hilary s to fit 2 blinds always polite and on time, . you can get cheaper. The quality is good and they advice what kind of blind works well. Will recommend to friends.

I had 11 blinds fitted by Hillarys. I had the Salesman come round to take the order and make preliminary measurements. The fitter came round to make final measurements. The blinds were fitted. However, one blind is totally useless. The drawstring is behind a cupboard and cannot be locked. I asked them to come round and look at it. The fitter came round and I was flexible about alternatives. Then I heard nothing. Several months later, I contacted the company to see hoe my case was progressing. Their response, Tough luck pal. Terrible after sales service.

Graham Advisor Ground: 118913
Fantastic service! Graham was incredibly friendly, helpful and gave us all the information we could possibly need. He helped us work through the options that best suited our needs and we couldn't be happier with the end result. I would definitely get Graham back to help us again.

Customer service was quick and easy Paul Atkinson came and measured up window and he also fitted the blind very fast and very reliable would recommend to family and friends

Our intention was to have vertical or day and night blinds fitted. We wanted to get a couple of quotes for new blinds. Contacted Hillarys and an appointment with advisor Clifton (118726) was agreed. He arrived on time and was respectful of our home.
He was very knowledgeable and made us aware that we would lose a large majority of our windowsill, which we were completely unaware of. Following his helpful knowledge we decided to opt for roller blinds for windows instead with vertical for patio doors.
When we got our second quote from another company we realised that we had missed out a window on Hillary’s quote.
Very easy to contact advisor Clifton who arranged to revisit and add missed window to quote, nothing was to much trouble for him.
So pleased we opted for Hillary’s, good quality reasonably priced and everything went so smoothly, measure up, install and fitted and left clean and tidy.
Took a little time getting used to, as I have always had nets and curtains, but getting there.
Very satisfied customer, and definitely recommend Hillary’s

Friendly staff although very disappointed that my next order of shutters won't be fitted until the end of October.

Excellent service, great representative who advised us with our order and did a lovely job fitting the order.

Fantastic service from start to finish. Professional and efficient. Product excellent also. 5 star 🤩