Hippo Motor Group Reviews 

A great service no pressure sell and very helpful Young French fellow who did everything very well
We picked the Range Rover up next day too thanks to Josh who helped with old man’s inability to type on tiny phone screen without his readers great work both of them

Liam in the handover team was welcoming and reassuring. The handover with him was handled well despite him being on his own due to collegue illness.

Thank you for a smooth transaction from start to finish! I cannot thank Matt enough, he went above and beyond to help me out!
Thank you for Mark Cottam for delivering my fab new car also! What a great guy! Great experience all round! Thank you ☺️

Garry delivered my car today. Very polite & friendly & knowledgeable. Answered all my questions effortlessly.

Very good customer service from Liam

Alex was great in helping in finding me the right car , my only complaint was the whole process took about 3 weeks, David was great at the handover explained everything well , delighted with my car 🚗

Joseph Grundy in the sales team recently sorted me out a New business lease. Very accommodating, prompt at replying and always friendly and happy to help.

Thanks again
Laura

Thanks to Alan I appreciate your excellent service and your customer service it was really good you explain everything easliy and with understand keep up the good work Alan.

I had a few issues with my vehicle and Morgan was an excellent after care consultant who sorted my issues in a very quick and efficient manners. Above all he listened. Brilliant person. 10 out of 10.

Delivery of my car was prompt. Paddy was helpful and friendly. He kept me informed every step.

Fantastic service by hippo they brought my car to me talked about the car showed me everything

We arranged to pick our car up on Tuesday morning at 11.00 but had to wait over 2 hours as it wasn't ready Finally sat down with the salesman who was-quite rude when I said could I pay with my card as I don't do Internet banking, my choice . He said twice well why dont
you do Internet banking then came back with a card machine when I asked for a manager . He kept saying I just want to go for my dinner !! Well we were hungry and thirsty too after waiting so long . We spent £23 ,000 on a car and we're treated like that not good customer service . We noticed alot of road noise so took it to national tyres today and the man said the 2 front tyres were very cheap unbranded budget tyres not what you expect on a Mercedes so now we've got to buy 2 new ones at a cost of £400 !! I will never deal with this company again worst experience ever

Very friendly and helpful dealing with customers. Warner Scholtz sorted me out with the right deal and helped me get the vehicle I wanted. Very good customer service, keep it up. I would highly recommend anyone to deal with him when purchasing a vehicle.

Hippo Peterborough. Shocking experience. I identified a car which met with my needs, Initial communication was good and even received a video albeit avoiding showing the damage to alloys, internal trim, boot and serious bonnet chips, 3 different tyre makes etc which became apparent during my physical inspection. Prior to inspection of the car I received no replies to requests for information re chips, scratches, dents to body work, trim or wheels. I paid the £99 reservation fee and having traveled to view the car, as mentioned above it was clearly badly mistreated by the previous company owners, the Salesman played issues down and had every excuse in the book for the reasons the car was in this condition. I was annoyed having travelled some distance to view the car, that its issues were not in the description or mentioned in a reply e mail etc. I raised these concerns and was made to feel my expectations of a 2yr old car having done 16K miles were unrealistic and its condition might be acceptable to others. I now know why the car hasn’t sold and it’s been on their books for so long. I would avoid Hippo and recommend greater honesty in representation cars condition. I still await my £99 “fully refundable” reservation fee.

Josh was a great help when collecting my car

Josh was brilliant. From exchange to collection, completely hassle free. Would highly recommend.

Liam did a great handover and sorted a few minor issues I had with vehicle. Thanks for all your help Liam great job.

The staff at hippo group have been fantastic from start to finish, really pleased and impressed with the service I received.
Especially George and Liam, can not thank you guys enough.

I couldn’t recommend Matt from Peterborough and Joanne from Blackburn enough, I will definitely be coming back to Hippo Motor group In the future!