HiQ Tyres & Autocare - Plymouth Reviews 

633
TrustScore 4.5 out of 5

4.7

Unit 205-216, Faraday Mill Business Park, PL4 0ST Plymouth, GB


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Rated 5 out of 5 stars

Kind friendly professional. Did my MOT and service when my normal garage let me down at short notice. Work completed quickly and efficiently. Kept in touch throughout. Small gift of air freshener and... See more

Company replied

Rated 5 out of 5 stars

Incredible service from start to end. Rang up first thing on a Saturday to see if they could fit me 2 new rear tyres, within an hour I was there and new tyres fitted at very reasonable price. The b... See more

Company replied

Rated 5 out of 5 stars

Actually a top garage! Picked my car up at last minute due to work commitments and will 100 percent be returning again!

Company replied

Rated 5 out of 5 stars

I've been taking my car to HiQ for 6 years now, and I'm consistently blown away by their outstanding service. Their team is reliable, trustworthy, and genuinely cares about getting the job done righ... See more

Company replied


Company details

  1. #5 of 23 best companies in Tyre shop
  2. #3 of 20 best companies in MOT Centre
  3. #20 of 60 best companies in Vehicle Repair
  4. #15 of 55 best companies in Car service
  5. #5 of 12 best companies in Mechanic
  6. #2 of 8 best companies in Vehicle Inspection

About HiQ Tyres & Autocare - Plymouth

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 205-216, Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom

  • 01752 224651

4.7

Excellent

TrustScore 4.5 out of 5

633 reviews

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4.7

All reviews

(633)

2,586 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and far cheaper than main dealer…

Fast and far cheaper than main dealer with no lack of quality. I would/will recommend to family and friends.

4 September 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Dave, thank you for your kind review! Your words of recommendation means a lot to our team!

Rated 4 out of 5 stars

Good but late return

All good but we’re rather later than expected handing car back after MOT

3 September 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there Jeff,
Thank you for taking the time to leave us a review. We apologise for any inconvenience this may have caused. We always aim for 5* service here at HiQ and we will pass this feedback back to the Centre.
Kind regards,
HiQ Team

Rated 3 out of 5 stars

Charged £20.25 to inspect exhaust

Staff are pleasant. Good price on exhaust back box, but I was charged £20.25 by them to ‘inspect’/look at the rest of it. I knew all along there was nothing wrong with it - just the backbox needed replacing. That dont seem right…

Further to their what i consider inaccurate and defensive response they did NOT inform me at all that the inspection would cost £20.25. I was happy with the quote over the phone but had no idea at all the quote would include that charge to essentially just check exhaust is not leaking gasses when running. I knew it wasnt and i also knew it was safe and secure.
I will not return to HIQ again

29 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there,

Thank you for leaving us this feedback. The team at HiQ Plymouth did make you aware of the inspection charge when you made the initial call to book your car in for a blowing exhaust. They claim they explained to you that they would need to inspect your exhaust system, in order to be able to create a correct quote for an effective repair, and then the charge was mentioned. They apologise for your dissatisfaction with the pricing, but when they gave you the price of the full job over the phone (which included the inspection fee), they understand that you seemed happy with it, and for the team to proceed.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Highly recommended

Friendly staff, nice waiting area with free drinks, good communication, quality work and fair pricing. Highly recommended.

28 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there, thank you for leaving us such a kind review! We hope to see you again soon :)

Rated 5 out of 5 stars

This garage is amazing and all staff…

This garage is amazing and all staff always happy to help and have never had an issue in all the years coming here, Highly recommend.

30 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for your wonderful review, James! our team really appreciate your kind words of recommendation!

Rated 5 out of 5 stars

Service, MOT and Repair, amazing service

Gone for some service work with HiQ before, brilliant service then and with my resent MOT I decided to use them again, failing the MOT they were helpful, explained the issue to a novice like me booked me in very quickly for the repair and retest, overall great service.
I will be using them again and will recommend to anyone looking for repair work on there car

28 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there Daniel, Thank you for taking the time to leave us such an excellent review on your MOT experience with our team. We were glad to help and look forward to seeing you again in the future!

Rated 5 out of 5 stars

HiQ,high on the agenda.

Courteous and prompt,
Helpful,and prices that match or beat others.

24 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving us this great review, Douglas. We were glad to help!

Rated 5 out of 5 stars

Consistently good

Easy to book, convenient location. Friendly and helpful staff. Competitive pricing! What's not to like.

24 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving us this fantastic review! Our team are always happy to help :)

Rated 5 out of 5 stars

Flat tyre vw estate

I had a flat tyre while on holiday in Plymouth. The team replaced the tyre really quickly. One of them even drove off to get the new tyre. Special thanks to Paul who took the wheel home to repair a crack. Really friendly and efficient service. I've recommended them to my father in law who lives in Plymouth.

23 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for taking the time to leave us such a kind review and your recommendation, John! We pride ourselves in delivering a friendly and efficient service :)

Rated 5 out of 5 stars

Not quick but solid reliable and excellent

Week before managed to book in for a service and mot, 2 tyres and tracking so did have to keep overnight but did call the next day at 0816 saying car was ready so massive thankyou and kudos to all concerned for staying and sorting... Never rush a mechanic! Excellent thorough report easy to read, excellent staff to speak to, see you next year again!

21 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there, thank you for taking the time to leave us this great review. We take pride in providing an excellent and thorough service :)

Rated 5 out of 5 stars

I went to the guys with a DPF issue on…

I went to the guys with a DPF issue on my Range Rover after being quoted 000’s from Land Rover, and needed the car back sharpish as we were going abroad. They diagnosed a fault and fixed it and it cost far less than Land Rover, and I had it back in time for my holiday.
HIGHLY RECOMMENDED 👍🏽

21 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Wow! Thank you for leaving us this excellent review, Dan. We were glad to help!

Rated 5 out of 5 stars

Awesome team

Awesome team, very professional and courteous.
Prompt service, will use again

16 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for this awesome review, Dave. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Cosy waiting room

Cosy waiting room, lovely guys. Very honest and knowledgable. Would recommend.

16 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hey there Leonie! Thank you for leaving us such a fantastic review!

Rated 5 out of 5 stars

Excellent service and a great price

Excellent service and a great price. I needed the car for hospital apps and the work was done so quick. The whole team went above and beyond.

13 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for taking the time to leave us such a great review, Craig. We were glad to help :)

Rated 5 out of 5 stars

No fuss great service

No fuss, one call and I was booked in on the same day 2 tyres fitted while I waited with a coffee. Great service wide range of tyres to suit everyone’s budget. Would recommend and will use again. Many thanks

20 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there Nicola, thank you for leaving us such a kind review. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Quick & Friendly Service

From booking my MOT through to completion and picking up my car, everyone at HiQ was friendly and helpful. And it's nice to be able to wait at a garage with good, clean facilities.

14 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We are always glad to provide a helpful and knowledgeable service! Thank you for your review Helen.

Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service! Booked in for Full Service, easy to book, all done and confirmed online. Competitive pricing and very friendly staff. Will use again and highly recommend!

13 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for taking the time to leave us such a fantastic review and recommendation! We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Really quick and efficient service

Really quick and efficient service. Really polite lovely guys...only thing though...would be great to serve tea as well as coffee!

16 August 2024
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving a great review Amanda! Your feedback will be passed back on to the centre.

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