HiQ Tyres & Autocare Reviews 

13,408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,641 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful staff and efficient service provided during routine maintenance and repairs. Consumers frequently note the fair pricing, welcoming atmosphere, and thorough explanations given by the technicians. Many people feel secure knowing they receive honest advice and reliable support from the team. However, some customers also noted occasional issues with paperwork errors or communication breakdowns during busier moments. A few reviewers experienced specific inconveniences like missed checks, delayed responses, or accidental damage to vehicle parts. People involved in these situations found it frustrating to resolve the resulting complications with the branch staff.

What people talk about most

Service

Reviewers mention positive feedback about service, noting fast and reliable repairs. Customers frequently... See more

Staff

Consumers find staff to be positive, helpful, and professional during their visits. Reviewers frequently... See more

Price

Customers had positive experiences with price, consistently highlighting reasonable and fair costs for... See more

Customer service

People report positive experiences with customer service, noting that staff members are consistently polite,... See more

Product

Customers consistently note ambiguous experiences with product, highlighting both satisfaction and recurring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Helston, who went above and beyond to get my brakes and suspension coil fixed on the same day, at short notice, enabling me to safely journey home. They kept me info... See more

Company replied

Rated 5 out of 5 stars

Ive been going to this branch of HiQ for four years now for MOT/service and anything else that needs doing, I have great service with them every time. I previously had trust issues with garages du... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more

Company replied


Company details

  1. #6 of 24 best companies in Tyre shop
  2. #3 of 20 best companies in MOT Centre
  3. #21 of 59 best companies in Vehicle Repair
  4. #15 of 55 best companies in Car service
  5. #5 of 12 best companies in Mechanic
  6. #2 of 7 best companies in Vehicle Inspection

About HiQ Tyres & Autocare

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info


4.8

Excellent

TrustScore 5 out of 5

13k reviews

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4.8

All reviews

(13,408)

2,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent value and excellent service

Excellent value, fast efficient and reliable service. The staff are polite and helpful. I trust this retailer after repeatedly receiving excellent service.

7 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi John, thank you for leaving a review! It's great to hear that you repeatedly receive excellent and efficient service from our team - we look forward to seeing you again!

Rated 5 out of 5 stars

Brilliant service from start to finish

Absolutely brilliant service. Kept me updated every step of the way and took the time to explain exactly what they had found. Rather than just replacing the failed part, they properly investigated why it had happened and checked for any underlying issues. Really thorough, knowledgeable and reassuring throughout. Would definitely recommend.

6 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Megan, thank you for taking the time to leave such a great review - we really appreciate the recommendation too! We're pleased to hear that the team were so thorough and that you were happy with how they commnicated with you throughout the process.

Rated 5 out of 5 stars

Very Efficient

Easy to book, times to suit my schedule, quick & efficient service.

4 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We appreciate you leaving us this great review.

Rated 5 out of 5 stars

Great staff very friendly and very fast…

Great staff very friendly and very fast at getting parts in for your car prices are always affordable, Lisa on the reception is always welcoming and very smilie and always happy, great service always recommend them to my friends and family.

3 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Chelsea, thank you for this kind review. Customer service is important to us here at HiQ and we are always glad to help!

Rated 5 out of 5 stars

This garge is local to me and i can…

This garge is local to me and i can express how helpfull and friendly all of the staff are nothing is to much trouble.

I have to say a big thank you to Beck who has been so helpfull every time i pop in making sure my daughter car is safe to drive to uni.

I cant reccomend this garage enough definatly 5*

30 July 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Rebecca, thank you for the excellent review and recommendation! We are always glad to be able to help.

Rated 5 out of 5 stars

Gear selector error sorted

I phoned HiQ this morning with a problem & Keira was extremely helpful & asked me to call in straight away. Staff at the garage although very busy checked my car over quickly. Hayden sorted the issues whilst I waited. I have nothing but praise for all the staff being professional, knowledgable & kind. I recommend HiQ unreservedly!

6 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Kelly, thank you for taking the time to leave us this lovely review and kind words of recommendation. We are always glad to provide a helpful and knowledgable service.

Rated 5 out of 5 stars

Excellent

Mark was brilliant, I called this morning and was advised my TPMS system could be sorted today. Mark is courteous, knowledgeable and friendly. I will definitely be returning to this garage.

6 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this lovely review Jill. We were glad to be able to help and will be happy to assist with anything you may need in the future.

Rated 5 out of 5 stars

Great garage

I've used this garage years now and they always do a good job for me 😄

5 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this excellent review Victor.

Rated 5 out of 5 stars

Really can't fault these lot

Really can't fault these lot. Fantastic service. Very fair pricing...
Im an ex mechanic 25 yrs in trade. I trust these lot.

5 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Simon, thank you for the review, we appreciate your kind words.

Rated 5 out of 5 stars

Efficiency

Efficiency

5 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for the review Simon.

Rated 5 out of 5 stars

The Best Mechanics in Town

Always a great service The manager and all the staff are real mechanics.
They are all a credit to the company.
Always the best price in town with top Quality workmanship.

Thank you for your excellent service.

23 June 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for taking the time to leave us this fantastic review. We are always glad to be able to help.

Rated 5 out of 5 stars

I always used another company but I was…

I always used another company but I was let down so I thought id give these guys ago...
Well best thing I ever did..honest and transparent and with very competitive prices.
Ill always use these from now on.
Keep up the honest work guys !!!

4 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for visiting us and taking the time to leave us this excellent review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

All staff are helpful and friendly

All staff are helpful and friendly. No job is too much trouble and they are willing to go that extra mile to help

3 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for the kind review Carole, we are always glad to help!

Rated 5 out of 5 stars

Excellent professional service

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists and know what needs to be done - correct procedures, and he did it very carefully and professionally.

31 July 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this great review Paul. We were glad to be able to help with your car tyres.

Rated 5 out of 5 stars

Friendly staff members

Friendly staff members, very informative of what was happening, how long and rough costs.

5 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We really appreciate this kind review James.

Rated 5 out of 5 stars

Highly recommend!

Staff were friendly and they sorted a couple of problems on my car really quickly and efficiently.

5 August 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this great review Ovidiu. We were glad to be able to help.

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