HiQ Tyres & Autocare - Lancaster Reviews 

356
TrustScore 5 out of 5

4.9

116 Scotforth Road, LA1 4NP Lancaster, Lancashire, GB


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Rated 5 out of 5 stars

Exceptional service, very professional and will definitely use again. I went into the garage with a problem, I wasn’t booked in and they fit me in and also carried out an oil and filter change as we... See more

Company replied

Rated 5 out of 5 stars

Efficient and friendly service - I would highly recommend. From start to finish, they made me feel reassured that the job would be done and have me back on the road as soon as possible. I wil... See more

Company replied

Rated 5 out of 5 stars

Fantastic business and great bunch of guys. They’ve serviced & repaired my car & van for over 10 years, with excellent customer service

Company replied

Rated 5 out of 5 stars

Easy to select tyres on website, with lots of information, and good range of options with decent prices too. Booking was easy. Local garage (Lancaster) got in touch to confirm. Tyres changed prompt... See more

Company replied


Company details

  1. #5 of 24 best companies in Tyre shop
  2. #3 of 19 best companies in MOT Centre
  3. #21 of 60 best companies in Vehicle Repair
  4. #14 of 54 best companies in Car service
  5. #5 of 12 best companies in Mechanic
  6. #2 of 6 best companies in Vehicle Inspection

About HiQ Tyres & Autocare - Lancaster

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 116 Scotforth Road, LA1 4NP, Lancaster, Lancashire, United Kingdom

  • 01524 62263

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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4.9

All reviews

(356)

2,437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient and clear on pricing and…

Very efficient and clear on pricing and always good communication from the staff who are great. Would highly recommend.

3 August 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

We appreciate you taking the time to leave us this great review and recommendation, Julie.

Rated 5 out of 5 stars

Fantastic company

Fantastic business and great bunch of guys.
They’ve serviced & repaired my car & van for over 10 years, with excellent customer service

28 July 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi David, thank you for taking the time to leave a great review about the excellent service you've received from our team over the years! We look forward to seeing you again.

Rated 5 out of 5 stars

Exceptional service

Exceptional service, very professional and will definitely use again.
I went into the garage with a problem, I wasn’t booked in and they fit me in and also carried out an oil and filter change as well.
Highly recommended 100%

28 July 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Thank you for the review and recommendation Phil! It's great to hear that you received excellent service from our professional team.

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service - I would highly recommend.

From start to finish, they made me feel reassured that the job would be done and have me back on the road as soon as possible.

I will definitely use them again and recommend them to others.

22 July 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi there, thank you for leaving a review about our efficient and friendly service! We really appreciate the recommendation and look forward to seeing you again.

Rated 5 out of 5 stars

The customer service I received from…

The customer service I received from Ethan and team was outstanding. I had an urgent issue with my campervan and the very kindly squeezed me in so I could still get away the following day. Lovely clean reception area away from the oil and noise of the workshop. Highly recommended.

17 June 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Lancaster

Hi Mandy, thank you for leaving a review. We're so glad we could assist with your urgent campervan issue and get you back on the road quickly.

Rated 5 out of 5 stars

Would recommend

Excellent, friendly, efficient service.

5 June 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Thank you for leaving a great review Tracey!

Rated 5 out of 5 stars

Had 2 new tyres fitted

Had 2 new tyres fitted, booked in promptly.
Excellent service, friendly staff.
Very happy overall.

7 May 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Lancaster

Hi there, thank you for leaving an excellent review and it's great to hear the team could assist with your tyres!

Rated 5 out of 5 stars

I called in this morning as my driver…

I called in this morning as my driver side wouldn't close. Peter spent ages taking the door panel off and trying to get the window panel back up. Eventually two of his colleagues came to help. They tirelessly kept going determined to get my window up as I needed the car for my two grandchildren tomorrow. I have never seen three mechanics work together so well. Thank you guys for sorting it out for me. You are my garage from now on. Amazing service 👏 thank you 😊 Andrea

2 May 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi Andrea, thank you for taking the time to write a review. We're happy to hear that our team worked to resolve the issue with your car window and got you back on the road!

Rated 5 out of 5 stars

broken bonnet and oil refill

Loan female driver - broken bonnet and oil needed filling

Team was incredibly helpful and friendly. I was seen straight away and the team were able to quickly figure out the problem with the latch system and was able to fix this and filled the oil. I would highly recommend to anyone especially female drivers nervous about going to a garage.

1 May 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi Bethan, we're happy to hear that our team was helpful and quickly resolved the bonnet issue and oil. We appreciate your recommendation, especially for female drivers who may feel uneasy about visiting a garage.

Rated 5 out of 5 stars

I have hit three potholes which have…

I have hit three potholes which have bust my tyres each time. HIQ have sent their mobile tyre van to fix each one. Fantastic service would highly recommend.

21 April 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Thank you for recommending our services Oliver! We're happy to hear that our mobile tyre van service has been helpful during these unfortunate incidents with the potholes.

Rated 5 out of 5 stars

Top service

Top service, happy to recommend

31 March 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Lancaster

Thank you for recommending us Simon!

Rated 5 out of 5 stars

Informative, friendly mechanics

My fiancé brought our car in for new tyres, the service was great, mechanics we spoke to were informative, helpful and friendly. The job was carried out quickly even with an issue being found and another part needing ordering which came in quickly.

31 March 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi Jodie, we're happy to hear that the team was informative, helpful, and friendly when your fiancé brought the car in for new tires. We're glad the job was carried out quickly, even with the additional part needed.

Rated 5 out of 5 stars

Excellent service

Had a fantastic experience with this garage. The service was efficient and professional from start to finish and the staff were friendly, helpful and clearly very experienced. They ordered and replaced my car battery and also ordered and fitted new tyres quickly and without any hassle. Really impressed with the quality of service - highly recommended.

21 February 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi there, we appreciate you sharing your positive experience. We're happy to hear that you found our team efficient, professional, and helpful, and that you were impressed with the service when replacing your car battery and tyres.

Rated 5 out of 5 stars

Tyre Garage of Choice

HiQ are my tyre garage of choice. Great service and competitively prices tyres. Particular thanks to Sam who today arranged and carried out a same day puncture repair despite being busy. Thanks!

30 March 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Thank you for leaving a review Hugo. We're glad our service and prices meet your expectations, and that we could assist you with a same-day repair.

Rated 5 out of 5 stars

Superstars

These guys never fail to impress. I fell foul of one of lancasters cavenous potholes which split the tyre beyond belief. I limped my way to the garage late at night and had to abandon it. By 8.45 the next morning the had sourced the new tyre and had it all fitted by the afternoon so I didn't miss my hospital appointment. Superstars.

24 March 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

Hi Suzanne, we appreciate your positive feedback and are glad we could get you back on the road in time for your appointment. We're happy to hear that we could assist you so promptly after your unfortunate incident with the pothole.

Rated 5 out of 5 stars

Helpful as always

Helpful as always. Got me in the next day for a tyre change, and a new battery. Also gave good recommendations for engine steam cleans after I found vermin in my car .

26 March 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

We're happy to hear that our service was helpful and timely for your tire and battery needs Niamh. We appreciate you considering our recommendations for your vehicle.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, happy to help great service.they have checked my tyres 3 times topped up the air replaced a valve all without charge.

Great people. Thank you

27 March 2026
Unprompted review
HiQ Tyres & Autocare - Lancaster logo

Reply from HiQ Tyres & Autocare - Lancaster

We're happy to hear that you had such a positive experience with our services Sara! It's great to know we could assist you with your tyres.

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