Excellent service from the team at Helston, who went above and beyond to get my brakes and suspension coil fixed on the same day, at short notice, enabling me to safely journey home. They kept me info... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been to Lancaster HiQ a few times now, and every experience has been great. The staff are always kind, efficient, and professional. A special thanks to **Matt**, who was incredibly helpful... See more
Company replied
Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more
Company replied
We stopped here in an emergency en route from Wales to Scotland for a holiday as our car alerted us that something was off with our car tyre pressure. One of our caps was stuck so we couldn't check o... See more
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Company details
- #6 of 24 best companies in Tyre shop
- #3 of 20 best companies in MOT Centre
- #21 of 59 best companies in Vehicle Repair
- #14 of 55 best companies in Car service
- #5 of 12 best companies in Mechanic
- #2 of 7 best companies in Vehicle Inspection
About HiQ Tyres & Autocare
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
2920 Trident Court, Solihull Parkway, B37 7YN, Birmingham, United Kingdom
- www.hiqonline.co.uk
4.8
Excellent
13k reviews
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Well done guys
Well done guys! Took 3 other macanics to sort out my issue. You fixed it Happy days. Thanks for the speedy repair 10/10🫠
Cheers Mr jaguar
19 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave us this great review, we were glad to be able to help!
Very efficient at what they do
They explained what the fault was that they had found at the MOT test and what needed to be done.
They then did the job and I then became the happy recipient of an MOT certificate for my vehicle.
18 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi James, thank you for the kind review. We were glad to be able to help with your MOT.
Great service and cost effective
Having spoken with the office in Colchester I found the young man on the phone very helpful. I booked the tyres online and he later confirmed everything on an email and gave me a call too.
I had an opportunity to arrive a day early and spoke with them again and they were extremely accommodating.
Great service and very cot effective.
17 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Morgan, thank you for taking the time to leave us this kind review. We are always glad to provide a helpful and knowledgeable service.
Efficient and professional service.
Efficient and professional service.
Had my puncture repair sorted while I waited - very quick, thank you
19 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We appreciate you taking the time to leave us this great review Ian.
Great service from start to finish and great price.
Great service from start to finish. Thank you!
19 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the great review Chelsea!
Excellent service from the team at…
Excellent service from the team at Helston, who went above and beyond to get my brakes and suspension coil fixed on the same day, at short notice, enabling me to safely journey home. They kept me informed every step of the way, gave a clear quote on the work to be done, which was very reasonable and were professional and courteous from the initial call to the final sign off. Thank you to Treve and Tommy, you saved the day for me! Highly recommended.
13 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Paul, thank you for taking the time to leave us this excellent review and words of recommendation. We were glad to be able to help with getting you back out on the road as quickly and as safely as possible.
Excellent service
Spoke to Mark on the phone about a puncture and he asked me to bring it in in an hour or so. He was quick to check it and fortunately it could be repaired so he got on with it. It was all done and dusted before I had chance to finish my coffee! He loaded it back in the car for me and I drove away very happy with the excellent service.
18 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Jane, thank you for leaving us this great review. We are always glad to provide and helpful and knowledgable service.
Overall it was a friendly environment…
Overall it was a friendly environment and good service. We don’t go anywhere else for our vehicle needs.
7 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Katherine, thank you for the great review. We look forward to seeing you again.
Turned up to get puncture repair 10…
Turned up to get puncture repair 10 minutes before closure time (unknown to me). The lads stayed open and did the repair anyway. They really could not have been more helpful.15
15 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi David, thank you for leaving us this kind review. Customer sercice is important to us and we are always glad to help!
Awesome service!
They were able, not only to replace my tyres, but my break pads on a moments notice. Awesome bunch and great service from start to finish.
17 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We really appreciate you taking the time to leave us this great review Ashley.
Excellent nice bunch of three young…
Excellent service from nice bunch of three young men that were super helpful and sorting my wheel in 10min!!
11 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Jennifer, thank you for taking the time to leave us this kind review. We were glad to be able to help.
Reply from HiQ Tyres & Autocare
Thank you for this great review Andrew.
Excellent service
Excellent service, had a tyre problem and was sorted straight away, friendly staff, would recommend
18 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for this excellent review Ian! We're so pleased to hear that we were able to sort out your tyre problem straight away and that you found our staff friendly. We really appreciate your recommendation!
Turned up at 8:30am on spec with 2 flat…
Turned up at 8:30am on spec with 2 flat tyres. Peter and Freddy got my van back on the road within the hour. Great Service.
18 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi John, thank you for leaving a review. We're so glad we could get your van back on the road quickly!
I was fitted in the same day I called…
I was fitted in the same day I called with the issue for them to have a look and they even carried out the work on the same day. Faultless service, very polite, friendly staff and very reasonably priced.
17 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We're so pleased we could assist you quickly and carry out the work on the same day Gina! It's wonderful to hear you found our service faultless and our staff polite and friendly.
Friendly and Fair Pricing
Ordered the tyre quickly. Friendly and helpful on the phone and in person. Very competitively priced in comparison to another local garage for the same tyre.
17 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for your excellent review Abigail! We're delighted to hear that you found our team friendly and helpful, and that our pricing was competitive.
Reply from HiQ Tyres & Autocare
Hi Luke, thank you for your positive feedback regarding your experience with us!
Very friendly and helpful staff.
14 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for leaving a great review!
Great service thankyou
Great service thankyou
I had my MOT & Service done in Wellingborough
I used them for so many years as it’s only 5 mins from where I life
Wonderful friendly staff who will go out of their way to help.
I had issues with my jet nozzles and as I’m on the short side!! I asked if they could replace them for me. With no hesitation someone changed them for me & clean d the pipes
Highly recommended
10 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Warren, thank you for your fantastic review and for being such a loyal customer over the years! We are delighted to hear that our team in Wellingborough continues to provide wonderful and friendly service. We appreciate the recommendation of our services.
Fantastic service
Fantastic service, came in as an emergency and the team where able to complete the work straight away
10 August 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for leaving a fantastic review Dave and it's great to hear the team could assist in an emergency.
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