Historic Newspapers Reviews 

1,435
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the unique and personalized nature of these custom books, noting that they make wonderful and memorable gifts for special occasions like birthdays and anniversaries. Many buyers also mention that the ordering process is simple, customer service is helpful when mistakes happen, and items frequently arrive securely packaged. Some reviewers were not happy with the poor print quality, noting grainy photos, blurry text, and damaged bindings upon delivery. Additionally, people expressed deep frustration regarding expensive pricing models, strict no-return policies, and unexpected delivery delays that ruined important celebrations.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly among reviewers. Many... See more

Order

Reviewers mention mixed feelings about their order experiences, as many consumers praised fast processing... See more

Delivery service

Reviewers highlight mixed experiences regarding the delivery service, with severe delays and poor tracking... See more

Quality

Clients share negative opinions on quality, expressing widespread dissatisfaction with poor binding, warped... See more

Price

Consumers find price to be a major disappointment, expressing deep frustration over feeling cheated by high... See more

Reviews shaping this summary

Rated 3 out of 5 stars

First, I must say that I’m very happy with the product itself (apart from the colour I erroneously ordered) BUT, there is no phone number listed on their website. However, there is one that... See more

Rated 4 out of 5 stars

I initially had a frustrating experience with delivery delays, but I want to give credit where it’s due. Historic Newspapers made a genuine effort to resolve the issue — they refunded the deliv... See more

Rated 2 out of 5 stars

The exterior of the product is of high, durable quality. However the font of the articles are extremely small -- making it nearly illegible. The photos are of poor quality --grainy and pixelated,... See more

Rated 2 out of 5 stars

My Nottingham Forest one came yesterday, it’s a present for someone this Christmas. Paid extra for the foil blocking, gift box and personalisation but lacks the quality I expected. Paid £90odd... See more


Company details

  1. Gift shop
  2. also in
  3. Archive
  4. Book shop
  5. Newspaper Distribution

Written by the company

Historic Newspapers don’t just make it possible to view the past. You can explore it. We’ve been America’s go-to archive for over 30 years and are the proud and privileged owners of the largest private collection of original American newspapers in the world. Our newspapers provide an unrivalled insight into the past, giving individuals the resources to find old newspapers from 1920 onward. These are genuine, original copies from your chosen date, making special keepsakes to treasure for years to come. Readers can discover what big events made the headlines on a day special to them, and immerse themselves in an original piece of history from the time.


Contact info

3.0

Average

TrustScore 3 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(1,435)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BEWARE of awful shipping around holidays

Ordered Dec. 1 for a Christmas gift and they ship with the cheapest option, UPS Mail Innovations (no other option available). Gift is stuck in a warehouse close to me but won't be delivered until shipping volume goes down. When I reached out they didn't care, "just tell us if you don't get it and we will refund you". Awful.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful awful quality

Ordered as a Christmas present. The quality of the custom book is awful. It arrived pre-torn around the top of the binding and the pages weren't glued in square to the cover. The inside of the covers where the pages are glued in was also permanently creased. Absolutely not worth the price I paid and they need to sort their quality control out.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and content.

The quality & content is very poor the paper that it is printed on is cheap. Could not read some of the content, pages contain very little about subject had a lot of ads and fillers. I bought this as a gift. I am too embarrassed to give to the recipient.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! I paid for express shipping on my order 12/12/2025, when I didn’t see my order move I spoke with Skye on 12/18/2025. I was told that there would be a delay and that the order would ship in 3-5 days with upgraded shipping.

Skye was VERY DISHONEST because I was sent a tracking number that had UPS ground shipping. I paid an extra $19.99 for express shipping so where did the upgrade go, because standard shipping is $14.99. If there were truly an upgrade this wouldn’t be taken 7 days to get to me and be arriving 5 days after Christmas.

I would not have wasted $180 on a Christmas gift that I am unable to give to the recipient because of this company inept management and customer service.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

I didn't actually get a product from here. I attempted to order during their black Friday sale but their codes were bogus and wouldn't work. I went to order one anyway after the sale, and they jacked their prices up 20% from their normal prices. Seems like a scam of a company to me.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Stay far far away from this company

Stay far far away from this company, their quality and handling of products is so far from satisfactory. Their “tried and tested” packaging is just cardboard, not an ounce of bubble wrap or protection insight, especially for the foil printed items.

I’ve received damaged items both first order and replacement order, I’m done.

As other people have said, very cool idea but if you can’t nail basics things like handling of products with care and precision printing you shouldn’t be doing this work.

11 December 2025
Unprompted review
Rated 2 out of 5 stars

My Nottingham Forest one came…

My Nottingham Forest one came yesterday, it’s a present for someone this Christmas. Paid extra for the foil blocking, gift box and personalisation but lacks the quality I expected. Paid £90odd with the extras.

Working in the print trade for over 30years I wasn’t happy with the casing in, the front is warped, the foil blocking has spread and just readable. I think it’s a cheap digital foil if I’m honest. The alignment of the title text isn’t centre. The content was less than I expected also, early years is very diluted.

The idea is great, the quality of the end product wouldn’t get out the factory for the company I work for. Save your money paying for any extras with this.

The plus is I got it when expected.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered this as a birthday gift for…

I ordered this as a birthday gift for my father, and the package has been lost. Customer service is not helpful at all and now I'm out $80. I'm extremely disappointed and didn't have anything to give for my dad on his birthday this year. So thanks!

8 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered this as a Christmas gift

I ordered this as a Christmas gift. It’s advertised to be a book of news articles about one specific team. Well it’s not, it’s a whole bunch of different team articles. Customer service was also horrible. I have tried to email them several times with no response. Do not order this.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t make a mistake with your order …. apparently it only takes them 3 minutes to get your order into production and mistakes cannot be rectified!!!

I hold my hands up. I made a mistake. I ordered a Historic Newspaper book for the wrong football club. I placed the order and instantly received the confirmation email timed at 1408.

I immediately realised my mistake and replied to the confirmation email explaining this and asking to merely switch my order from one team to another (no other material changes). I have not requested any personalisation (name etc) for the item.

I received an email confirming receipt of that email at 1411; exactly 3 minutes after the order confirmation had been received.

This of course can all be proven via my email log.

I received a response at 1745 from customer services saying “Each of our Newspaper Books is made to order, which means that soon after completing your order our workshop is notified of the details and the process to print, trim, bind, and cure each book begins. As this process is entirely automated, we're unfortunately not able to make any changes to the details you've provided or selected while placing your order, nor are we able to cancel the order.”

I accept I made a mistake but will not accept that within 3 minutes or even within 2.5hrs it took someone to read and reply to my cancellation order, that they had started to print, trim, bind and cure the book!

If the company provided a customer services telephone number I could have spoken to someone within minutes of placing the order and got it changed.

Really poor customer service during what is meant to be the season of goodwill. Feels like it’s a company being run by bots and AI and not humans.

If anyone wants a Crystal Palace let me know. I shan’t be reordering the correct book, nor the multitude of other books I intended to order once I’d received the first one and was satisfied with it.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the personalized Birthday…

I ordered the personalized Birthday Book for an 80th birthday gift, and I couldn't be happier! The order was processed and shipped very quickly. The book itself is beautiful, with excellent quality and a wonderful personalization option. Highly satisfied!

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company I made an order and…

Terrible company I made an order and tried to cancel 12 mins later as made a mistake and they refused to cancel the order 12 mins later!! I mean are they legally allowed to do that claiming it would have been printed already 12 mins later!! Would never use them again!!

20 November 2025
Unprompted review
Rated 2 out of 5 stars

Small, poor quality font & print

The exterior of the product is of high, durable quality. However the font of the articles are extremely small -- making it nearly illegible. The photos are of poor quality --grainy and pixelated, unable to make out the images.

The idea behind the product is very cool, but the quality of the print just makes this product not worth it.

10 November 2025
Unprompted review
Rated 2 out of 5 stars

Very disappointing

Very disappointing. Poor quality images, uninteresting headlines and book was warped ( like buying books from Amazon) A lot of money spent on nothing special.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality, do not purchase.

The articles have ben reduced down to a nearly unreadable form. Little to no effort was made by this company to deliver clean copies. I could have created this with a copy machine from 20 years ago. I made the mistake of not looking at reviews before purchasing. I would not recommend.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

What a shame!

What a shame, I would have purchased the Historic Newspaper for a birthday present, but glad I read the reviews first.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed my order apparently was…

Disappointed my order apparently was delivered near my back door, don't know why as front door is propped open, however it is NO WHERE TO BE SEEN, can't speak to anyone, telephone mail box is full, no reply to emails!!!!!! This is a birthday present for Sunday 6th June

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

My item came and had been damaged in transit! Claudia at customer service was extremely helpful and accommodating in getting a replacement sent to me! It is a birthday gift so I needed it soon and she helped me in a very timely manner! I can’t express how pleased I am with this customer service! The item is absolutely gorgeous and exactly what it shows online!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

So so bad

So so bad! Do not buy. Spent almost £60 on a birthday present and the pages look like bad print-outs. Some of them are folded over too. Even the paper quality is dreadful and the cover pages have air bubbles.

12 April 2025
Unprompted review

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