I've been with HitPay since 2023. Lately we transitioned to Sdn Bhd and of course that created chaos because a lot administrative and banking shifts. Thank you the compliance team, particularly Tracy,... See more
Company replied
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I've been with HitPay since 2023. Lately we transitioned to Sdn Bhd and of course that created chaos because a lot administrative and banking shifts. Thank you the compliance team, particularly Tracy,... See more
Company replied
We’ve shortlisted a few payment systems available in SG. And we all agreed on choosing Hitpay as our payments solution for our tradeshows. We’ve tried and tested hands-on. And we can tell you, No Regr... See more
Company replied
Easy to use and install; it is an all-in-one platform that makes it easy to track our sales and inventory. It is especially useful during pop up events to facilitate fast and easy payments for our cu... See more
Company replied
One of the worst payment processor I've worked on. 1. They never specify the right payment methods in their documentation and its been missing you need to contact the support to get what is th... See more
Company replied
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
1 Keong Saik Road, 089109, Singapore, Singapore
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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These guys solved the unsolvable: Helping small businesses and micro-brands to have their own Point-of-Sales machine!
Kudos!
The HitPay Platform is simple with everything flowerplus.co needed. The ease of use is the best in the industry.
Easy integration and fast processing are very helpful. However, it is unfortunate that they do not provide recurring payment options or automatic card payments for membership.
Hitpay makes the store's in person retail experience very seamless. It is easy to use and payment of sales is very prompt. There is no clunky equipment to have to worry about either. Thumbs up!
HitPay doesn’t have any monthly subscription fees. It’s user friendly. Very recommend for new SMEs.
Been using HitPay for over a year now and am happy with this payment gateway. Payment has always been prompt and stable.
easy and smooth
zero issue payment transaction for my customers
The website/app was beneficial and good for business purposes. Easy to use/handle.
Great account servicing person. Functional efficient payment system with reasonable fees.
Have been using Hitpay for 2 years now and no issues. Support is also great and I can reach out to the team easily if there are any clarifications or issues.
The system is easy to use. The customer service response is prompt.
Payment processed is prompt with easy understanding of the user interface.
I've used few payment platforms and Hitpay is by far the best. So far it always works!!! They are not resting on their laurels and keep adding new payment possibilities and improve their service. When I got questions, Lea was fast to reply. Keep it up. Now i'm waiting for the installment payment to propose to my clients.
Easy to use and customer service is great, always fast to respond and troubleshoot.
It’s been an excellent experience! The platform is user-friendly both in-store and online. Ms. Lea consistently delivers prompt, accurate support, and the entire team is always quick to address any issues with clear solutions and step-by-step guidance. I highly recommend their services. Thank you for your exceptional work!
Been using hitpay for 3 years. It does what it says. No complains
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