HitPay Reviews 409

Using Hitpay has allowed us to automate our payment processing. The fee structure is transparent and the multiple payment options was helpful to ease our customer’s payment capabilities

Hitpay is a no brainer for small businesses. You can get started (and a lot more) with a zero monthly subscription package. It's easy to use and if you did enter to but a terminal the prices are competitive.

Easy to use. Good Customer service.

Great payment system for my client and company never fail to improve and add more payment method exp WeChat . And great customer service support

Great improvement for having WeChat Pay & also the turn around time to receive the funds!

Great for Singapore SME's, you can integrate many local SG BNPL options like atome, grab paylater. For overseas, since there is wechat and alipay+, you can accept payments from many asian countries.

Sad that there is no BNPL integration for overseas users like klarna though

Hitpay has been a great platform for all of our POS and invoices. It is easy to integrate and switch between different hardware, i.e. tablet, phone, laptop and connection between devices on bluetooth printers is seamless. Data extraction for monthly revenues and transactions are easy to retrieve. Also on the payment options, they have been progressively adding new payment options.

Peace of mind when our customers made payments via HitPay because their secure payment link system is unique to each customer,
Innovation and creativity are the other two things that HitPay has shown us over the years using their products.

Hitpay has allowed my customers to pay via PayNow which is a more commonly used payment mode now. As a trusted payment gateway, it means safe transactions for both customers and my business. As a business owner, I am also assured that the payments come through on time. So it is a win-win for both my customers and me!

Easy to use. The process is seemless and all transactions are transparent. The client relation officers are friendly and helpful.

Smooth payment transaction for my clients and provide many payment options.

“As a merchant, I have plenty of options for payment solutions. I switched to HitPay during the COVID period because I didn’t want to be tied down with an annual subscription, despite their higher fees. The payment process has generally been smooth, with timely transactions. However, the after-sales service needs improvement. As a small business, I feel like my concerns aren’t given much attention. I’ve encountered some issues and found their support unfriendly, and there seems to be a fee for assistance, which wasn’t clear when I signed up.

Additionally, I requested door decals to promote their services after relocating, but was disappointed to learn I needed to collect them in person during their office hours, which isn’t convenient. Occasionally, their system requires an update while I’m processing a payment in front of a customer, causing delays.

Overall, I’m giving 3 stars because the payments are reliable and smooth, but improvements in customer service and system efficiency would make a big difference.”

Easy to use, strong connectivity between devices

Convenient things in hitpay
- payment link
- email and sms receipt
- different type of payment mode

It's a good thing, more convenient for customers to easily pay of mode of payment.

Easy to set up ad hoc function

Great experience with easy to use and low transaction charges