HMV are fantastic. I was looking for the new Madonna Album and saw it on here at great price compared to other records suppliers. I ordered four of the best Vinyl and they came with in few days in gr... See more
Company replied
Location
Switch location113 Union Bridge, AB11 6BE Aberdeen, GB
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Was given the wrong parcel when I went to collect. Took it back the next day- confusion as other customer had similar name. Unfortunately they had come in after me so I hope they contacted them to let... See more
Company replied
The experience involved Sabrina Carpenter, who is an artist of short stature, but powerful vocally, and so how could this experience not be one deserved of five of them there shining lights in the nig... See more
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Orders arrived quickly. Sadly one was damaged in transit but local store exchanged with no problem.
Company replied
Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Aberdeen
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
113 Union Bridge, AB11 6BE, Aberdeen, United Kingdom
4.8
Excellent
583 reviews
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it best i got BTS ablum and everything…
it best i got BTS ablum and everything is perfect
17 May 2026
Unprompted review
Reply from hmv (UK) - Aberdeen
Hi Aylin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived swiftly with no issues
Order arrived swiftly with no issues, and kept regular updates on delivery
6 June 2026
Reply from hmv (UK) - Aberdeen
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered paul new album
Ordered paul new album. Didn't have to wait long for the delivery bye post very quickly. Good service. Paul ryder.
2 June 2026
Reply from hmv (UK) - Aberdeen
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Deliver quickly
3 June 2026
Reply from hmv (UK) - Aberdeen
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sir that ordered the pink Godzilla…
The sir that ordered the pink Godzilla for me to be delivered to the store was very thorough and reassuring.
Excellent service
31 May 2026
Reply from hmv (UK) - Aberdeen
Hi Riccarda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Aberdeen
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Jess was very helpful and spoke clearly…
Jess was very helpful and spoke clearly and I understood her. As I wear hearing aids and have dyspraxia I did not have to ask her to repeat hershelf. I will remember what an excellant assistant Jess is
1 June 2026
Unprompted review
Reply from hmv (UK) - Aberdeen
Hi Dorothy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
26 May 2026
Reply from hmv (UK) - Aberdeen
Hi Fraser
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The way they were packaged was shocking…
The way they were packaged was shocking and when I received them the corners were bent and these are a gift. I spent £66 and they arrived with Bentley corners. Packaging could be tons better.
25 May 2026
Reply from hmv (UK) - Aberdeen
Hi helen
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this. Regards
Staff were helpful in helping me get…
Staff were helpful in helping me get the item i wanted ordred it was delivred in great condition couldnt be more happy they are always polite and avalible for any questions i have regarding the vast catalog of items they provide.
24 May 2026
Reply from hmv (UK) - Aberdeen
Hi JIMNIVEN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Aberdeen
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good value for money and good service
26 May 2026
Reply from hmv (UK) - Aberdeen
Hi Trevor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a birthday present and been…
It was a birthday present and been looking everywhere for the bag and hmv had it absolutely over the moon
18 May 2026
Reply from hmv (UK) - Aberdeen
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Perfect!
It was really good! It came in good condition with everything included and in great time
17 May 2026
Reply from hmv (UK) - Aberdeen
Hi Isabelly,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was easy and cool.
14 May 2026
Reply from hmv (UK) - Aberdeen
Hi Joao
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and fast service.
23 April 2026
Reply from hmv (UK) - Aberdeen
Hi Miroslawa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi Albie,
Thanks for leaving us a review.
We were sorry to hear about the items damaged in delivery; apologies for any disappointment caused as a result of this.
Please feel free to contact us at support.hmv.com and provide us with the order number and items in question, and we can look into this further.
Prompt service/delivery
20 April 2026
Reply from hmv (UK) - Aberdeen
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very happy with the service
14 April 2026
Reply from hmv (UK) - Aberdeen
Hi Marjory,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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