HMV are fantastic. I was looking for the new Madonna Album and saw it on here at great price compared to other records suppliers. I ordered four of the best Vinyl and they came with in few days in gr... See more
Company replied
Location
Switch location113 Union Bridge, AB11 6BE Aberdeen, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was given the wrong parcel when I went to collect. Took it back the next day- confusion as other customer had similar name. Unfortunately they had come in after me so I hope they contacted them to let... See more
Company replied
The experience involved Sabrina Carpenter, who is an artist of short stature, but powerful vocally, and so how could this experience not be one deserved of five of them there shining lights in the nig... See more
Company replied
Pre-ordered my albums sales assistant was lovely and also a fan of the group I was ordering so we had nice chat as my sale was put through till. Received email to let me know my albums were ready to... See more
Company replied
Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Aberdeen
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
113 Union Bridge, AB11 6BE, Aberdeen, United Kingdom
4.8
Excellent
584 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from hmv (UK) - Aberdeen
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Aberdeen
Hello Laura,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was good.
25 February 2026
Reply from hmv (UK) - Aberdeen
Hi Bailey,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMVBest staff
The staff at hmv Aberdeen are the most helpful workers that you can get.All of them go out of their way to get what you need wether in store or if you need to order
21 February 2026
Reply from hmv (UK) - Aberdeen
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good delivery time
15 February 2026
Reply from hmv (UK) - Aberdeen
Hi Nyah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Blu ray boxset of Thunderbirds!
it great service and delvery it is no problem.
Great Blu ray boxset of Thunderbirds and it great looking of boxset packing.
In after I long waiting for upgrade to Blu ray since I had DVD version!
I can't wait tp watch it!
18 February 2026
Reply from hmv (UK) - Aberdeen
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I thought they opened the box
I thought they opened the box, check the blue eye in the box and check it over but that everything was perfect
18 February 2026
Reply from hmv (UK) - Aberdeen
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order
Easy to order
Local to collect at my own convenience.
Saves the stress of having things delivered home when am at work
Good price
15 June 2025
Reply from hmv (UK) - Aberdeen
Hi Dimitris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi Nicol,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great Service from a trusted brand
It was great to find what I needed at HMV and veru satisfying supporting them. Service and delivery was great from a trusted brand.
5 February 2026
Reply from hmv (UK) - Aberdeen
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
First class service from Lee,highly…hmv hifi
First class service from Lee,highly recommended
2 February 2026
Reply from hmv (UK) - Aberdeen
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Next best thing to a store visit
Usually use a physical HMV store. However, on this occasion I couldn’t get there. Prices as I’d expect from HMV and swift delivery.
7 December 2025
Reply from hmv (UK) - Aberdeen
Hi Clare
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hello Mrs,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Just so happy I got it the morning of…
Just so happy I got it the morning of release 🤘🏻🤘🏻
27 January 2026
Reply from hmv (UK) - Aberdeen
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Aberdeen
Hi Laura
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thank you for an EXCELLENT SERVICE 5…
Thank you for an EXCELLENT SERVICE 5 STARS*****
G Paulyn.
22 January 2026
Reply from hmv (UK) - Aberdeen
Hi Gillian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Aberdeen
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That was an amazing experience
17 January 2026
Reply from hmv (UK) - Aberdeen
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.