Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... See more
Company replied
Location
Switch location3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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See what reviewers are saying
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
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HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... See more
Company replied
Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... See more
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Company details
- #49 of 64 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #3 of 4 best companies in DVD Shop
- #22 of 28 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Belfast
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, United Kingdom
4.7
Excellent
512 reviews
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Reply from hmv (UK) - Belfast
Hi JACKIE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Belfast
Hello Sadhbh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I got the new katseye wild book but it…
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
21 August 2026
Reply from hmv (UK) - Belfast
Hi Megan
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Shopping experience.
Fantastic service. Polite, friendly, and very helpful staff.
And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted .
Hmv has the best staff and service I have ever experienced.
And their ordering/pre ordering service is first class and very prompt.
18 August 2026
Reply from hmv (UK) - Belfast
Hi Damien
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Belfast
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent efficient service .
Excellent efficient service .
CDs arrived in good time .Couldn't find them anywhere else but a quick search in shop ...guy found the CDs i was looking for so top marks to HMV .
15 August 2026
Reply from hmv (UK) - Belfast
Hi mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Belfast
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Haven't received my order
I haven't received my order haven't had any contact from yous about my order
6 August 2026
Reply from hmv (UK) - Belfast
Hi Mrs
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Reply from hmv (UK) - Belfast
Hi Adele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Orla,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV was easy to use .
28 July 2026
Reply from hmv (UK) - Belfast
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering online
Easy ordering online. Frequent updates on order progress. Easy pickup process
24 July 2026
Reply from hmv (UK) - Belfast
Hi HJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent experience. Great service.
Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.
21 July 2026
Reply from hmv (UK) - Belfast
Hi Damian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reserving a boxset!!
Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.
1 June 2026
Reply from hmv (UK) - Belfast
Hi Norman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and extremely friendly and…
Very helpful and extremely friendly and helped me with ordering what I couldn't get in the store she was able to order online for me I got the order a few days later
6 July 2026
Reply from hmv (UK) - Belfast
Hi Mrs Millar
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopping was easy
Shopping was easy, fast dispatch and delivery. Strongly recommend buying on this site .
5 July 2026
Reply from hmv (UK) - Belfast
Hi Ewa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great aftercare and follow up
30 June 2026
Reply from hmv (UK) - Belfast
Hi DOROTHY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping experience
I always enjoy shopping in the store as I can find what I am looking for, if I have any difficulty finding an item the staff are very helpful in finding the item for me.
3 July 2026
Reply from hmv (UK) - Belfast
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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