I wanted to thank you to a lovely retailer who works in Cheltenham HMV her name is Snow , wonderful service , so friendly and helpful. Witnessed her being verbally abused by another customer she hand... See more
Company replied
Location
Switch location28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
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See what reviewers are saying
help always there. had to order an album saturday afternoon arrived to my home monday early afternoon. thank you
Company replied
Super helpful and friendly! Was looking for something that was released a few days before and asked about it to the helpful goth-rocker working there. They didn't have what I was looking for in store... See more
Company replied
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Cheltenham
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
28-29 Regent Arcade, GL50 1JZ, Cheltenham, United Kingdom
4.8
Excellent
280 reviews
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BEST VALUE OFFERING AROUND !
SIMPLE ONLINE ORDERING PROCESS, FRIENDLY STAFF IN STORE AND OUTSTANDING VALUE, VALUE, VALUE !
26 February 2025
Reply from hmv (UK) - Cheltenham
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Cheltenham
Hi Sandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good selection of vinyl..
Good selection of vinyl... Very good customer service from Geraint and colleague.
13 February 2025
Unprompted review
Reply from hmv (UK) - Cheltenham
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Cheltenham
Hello Charlotte
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV rocks since…
HMV have always been great value since i was a kid from early times buying ps1 games to buying online.
Please keep your physical shops open👍
20 January 2025
Reply from hmv (UK) - Cheltenham
Hi Tim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Cheltenham
Hi Kathy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I gave Cheltenham branch five stars
I gave Cheltenham branch five stars. Can't say about the others.
5 February 2025
Reply from hmv (UK) - Cheltenham
Hi steve
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cheltenham store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff friendly and helpful.
30 January 2025
Reply from hmv (UK) - Cheltenham
Hi Terence
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Cheltenham
Hi Rosina
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cheltenham store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Cheltenham
Hello Customer
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff member efficent and helpful
11 January 2025
Reply from hmv (UK) - Cheltenham
Hello Rosalind
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Hawkwind
Wanted to buy an album that was not in stock and was able to purchase in store to get it sent to my home at no extra cost which was great. Arrived within a few days - job done
8 January 2025
Reply from hmv (UK) - Cheltenham
Hi mike
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
it was a great service and when i get...
it was a great service and when i get it tomorrow i will get it in good condition
6 January 2025
Reply from hmv (UK) - Cheltenham
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Online order
Went in store to purchase a vinyl. They did not have it as had sold out.
Very friendly staff who ordered it for me. Arrived Christmas Eve. Very happy.
18 December 2024
Reply from hmv (UK) - Cheltenham
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service was really good and staff…
Service was really good and staff helpful. Thank you
29 December 2024
Reply from hmv (UK) - Cheltenham
Hello NADIA
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service and help
Excellent service and help - great music knowledge too and very helpful with purchase. Great new location of the Cheltenham store
24 December 2024
Reply from hmv (UK) - Cheltenham
Hello mike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Cheltenham
Hi Aly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service when buying
21 December 2024
Reply from hmv (UK) - Cheltenham
Hi Bill
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Cheltenham
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Cheltenham
Hi Sally
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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