The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... See more
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Location
Switch location13/15 Smithford Way, CV1 1FY Coventry, GB
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See what reviewers are saying
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... See more
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Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... See more
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I was unsure how the event ticket and vinyl bundle option worked for White Lies' recent album launch, as the tickets weren't appearing in the HMV app, so I emailed to ask. Both Lucy and Michele wer... See more
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Company details
- #46 of 60 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 33 best companies in Home audio shop
- #12 of 27 best companies in T-shirt Shop
About hmv (UK) - Coventry
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
13/15 Smithford Way, CV1 1FY, Coventry, United Kingdom
4.8
Excellent
333 reviews
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Reply from hmv (UK) - Coventry
Hello Colin,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Coventry
Hello Dawn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Thanks HMV, spot on as always!
Great product - what was received was as advertised. Straightforward order process. Value for money. Delivered well packaged and on time.
Thanks HMV, spot on as always.
3 January 2026
Reply from hmv (UK) - Coventry
Hi Tilly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Coventry
Hi Catherine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hi Loz,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Whereas online purchase failed
Whereas online purchase failed, the effort of staff to get my desired CD inside 3 days was impressive. Makes me think twice about buying so frequently on Amazon.
4 January 2026
Reply from hmv (UK) - Coventry
Hi Clive,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service thank you 😁
15 December 2025
Reply from hmv (UK) - Coventry
Hi john
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Coventry
Hi Jackiad
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good delivery service fair pricing but…
good delivery service fair pricing but I really would like you to put steelbooks on display you will sell enough to get a glass cabinet so please put steelbooks on display
15 December 2025
Reply from hmv (UK) - Coventry
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A wide choice of physical media on…
A wide choice of physical media on display which was great to see, purchased what I what a wanted for Christmas presents at a good price. I was also there to pick up a click and collect, which went well.
10 December 2025
Reply from hmv (UK) - Coventry
Hi Kent
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Coventry
Hi Organist
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Coventry
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered on time to the Coventry store…
Delivered on time to the Coventry store where the member of staff was helpful and friendly as the staff always are there.
29 November 2025
Reply from hmv (UK) - Coventry
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arcane character
Ordered Arcane character arrived on time at local store kept me updated regularly very pleased with purchase
3 December 2025
Reply from hmv (UK) - Coventry
Hello Teresa,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff very helpful 🙂
1 December 2025
Reply from hmv (UK) - Coventry
Hi Ivan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I did a click and collected order
I did a click and collected order, picked it up, no problems, Mia is a great staff member, always helpful
24 November 2025
Reply from hmv (UK) - Coventry
Hi Alison,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great concert space, close to parking and eateries
Great location close to parking and eateries. Really good concert space and bar. Feels intimate.
14 November 2025
Reply from hmv (UK) - Coventry
Hi Jo,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service and event
I was unsure how the event ticket and vinyl bundle option worked for White Lies' recent album launch, as the tickets weren't appearing in the HMV app, so I emailed to ask.
Both Lucy and Michele were super responsive and helpful and reassured me that both items would arrive in time for the album launch, so thank you very much to both of them 😊
The event at HMV Empire in Coventry was awesome as well! The venue was a nice, intimate size and the sound was incredible!
Awesome all round.
9 November 2025
Reply from hmv (UK) - Coventry
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were most helpful.
Staff were most helpful.
Order came quickly.
Was kept well informed about order&delivery.
Thank you.
5 November 2025
Reply from hmv (UK) - Coventry
Hi Linda,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff
7 November 2025
Reply from hmv (UK) - Coventry
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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