I got my madonna cd on time & in great condition but there was a lot of cardboard for just one cd I haven't listened to it yet but I will soon I am a big fan of madonna
Company replied
Location
Switch locationUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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See what reviewers are saying
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... See more
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Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
Company replied
Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Glasgow Braehead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, United Kingdom
4.7
Excellent
294 reviews
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Ordered on line and got click and…
Ordered on line and got click and collect and was great no hassle at all
14 December 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hello DEBORAH
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A positive experience
Helpful, friendly service in store. Online ordering for click & collect was straightforward and the ongoing communication was great.
16 December 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Joyce
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy Peasy
My dvd was soeasy to order on line. Arrived quickly. Collected from store and young man who served me was very courteous.
10 December 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything good
Everything good your end, however courior letdown delivery on day of release. Will still use again.
12 December 2024
Reply from hmv (UK) - Glasgow Braehead
Hi STEWART
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy, Quick and Lovely Staff
Great easy process, staff lovely in-store, when I went to collect my order
6 December 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Glasgow Braehead
Hi.
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The process of ordering in store using…
The process of ordering in store using gift cards to buy an Mp3 player was made easy by the assistance of the shop manager. We also received some excellent advice on our forthcoming purchase of wired headphones. Thank you.
22 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Glasgow Braehead
Hi D
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Definitely the go to store for home…
Definitely the go to store for home entertainment. Ordered mini Bluetooth speaker on line and collected at store 3 days later.
29 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rude staff
Went to pick up the parcel and the guy behind the counter was very rude. Only gave one of the three items ordered I had to take another trip up to collect the missing items. Not happy.
25 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great Price and Value
I ordered 2 Calendars from HMV on Taylor Swift. I am not a good fan for Taylor, but at the high prices of magazines that highlight Taylor Swift, I thought that 2 Calendars for her would love my Grandchildren !!!
The deal with HMV was very good on the variety and value. It was easy to pay quickly and the delivery was very good 😊.
I would be interested in HMV for the future.
23 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff with great knowledge…
Very helpful staff with great knowledge of music.
20 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hello Kirsteen,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful sales guy offered good advice…
Helpful sales guy offered good advice with pleasant manner
Delivered to store within timescale.
19 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff
Staff were very helpful and nice, my product came in perfect condition as well.
2 November 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First time visiting the braehead store…
First time visiting the braehead store the gentleman who served us was fantastic
31 October 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Claire
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very well packaged and fast delivery…
Very well packaged and fast delivery very happy with my items
28 October 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and efficient
Extremely pleasant and helpful staff. Nothing is ever
any trouble for them.
26 October 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was very helpful
The assistant was very helpful. Ordered my product and I received it a few days later. Brilliant
24 October 2024
Reply from hmv (UK) - Glasgow Braehead
Hello Elizabeth,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
Excellent company
This is an excellent company for building my cd collection they always come well packaged and in excellent condition they offer a great selection of cd’s and dvd’s I have built up my collection of now that’s what I call music cd’s and still adding extra ones as they become available.
20 October 2024
Reply from hmv (UK) - Glasgow Braehead
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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