It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the sto... See more
Company replied
Unit J, Freshney Place, DN31 1QL Grimsby, GB
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It’s always great to go into the Grimsby store- I couldn’t see what I wanted but with the help of the staff I was able to order the DVD – I was sent an e-mail when it was ready to collect from the sto... See more
Company replied
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... See more
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I purchased a dvd and the case was smashed on delivery, the outer package was fine just the plastic case the dvd’s were in
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My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit J, Freshney Place, DN31 1QL, Grimsby, United Kingdom
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Reply from hmv (UK) - Grimsby
easy ordering good communication when dispatched and ready for collection

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
Fantastic service,delivery was outstanding, it arrived 3 days earlier than expected. Very happy with product, definitely order from HMV again.
Many Thanks.

Reply from hmv (UK) - Grimsby
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he is interested in. We are very grateful for their kind and inclusive attitude. Thank you.

Reply from hmv (UK) - Grimsby
Just getting an email to say product was in and easy to pick up

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
Excellent value for money five star rating and they also kept me informed about the item that I bought

Reply from hmv (UK) - Grimsby
Staff were very helpful in locating the item that I wanted and placing it on order. I was kept up to date with its' progress and advised promptly when it was available to collect.

Reply from hmv (UK) - Grimsby
Got my address wrong first off but I rang and they changed it straight away. Well packaged vinyl would buy online again.

Reply from hmv (UK) - Grimsby

Reply from hmv (UK) - Grimsby
I ordered click and collect and collecting my order was simple and the people working at my branch were lovely and helpful. The only issue I had was when placing my order was that I found the payment procedure to be confusing and somewhat unnerving.

Reply from hmv (UK) - Grimsby
Really friendly and helpful staff in your Grimsby branch. I'd not shopped in HMV for some time but will return soon, I was pleasantly surprised by the range of products now offered. Overall a good shopping experience.

Reply from hmv (UK) - Grimsby
I was told my package had arrived so caught the bus only to be told it was a mistake someone didn’t look at the name properly

Reply from hmv (UK) - Grimsby
Stock a great range of products and the staff are always helpful.

Reply from hmv (UK) - Grimsby
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