The radio cassette player is great! I also had bought some other merch and music from this store but it can be slightly expensive I sometimes use my phone to look up the bands that they display at... See more
Company replied
Location
Switch location32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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See what reviewers are saying
Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... See more
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HMV Inverness is an excellent store. The manager Paul is my personal vinyl guru...he is very knowledgeable and very personable...really friendly. The staff under his wing are also excellent and it'... See more
Company replied
Gun, launching their new album, "Hombres", played a great acoustic set before signing copies of , well, just about anything. The store had it well organised and the staff on hand couldn't have been mo... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Inverness
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, United Kingdom
4.7
Excellent
246 reviews
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Very helpful and pleasant staff,
14 April 2024
Reply from hmv (UK) - Inverness
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Straightforward
Excellent service, informed throughout and shop staff friendly and helpful
17 April 2024
Reply from hmv (UK) - Inverness
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
More in store appearances please
Gun, launching their new album, "Hombres", played a great acoustic set before signing copies of , well, just about anything. The store had it well organised and the staff on hand couldn't have been more helpful. One would even take photos of you with the band. A fantastic experience altogether. Thanks
16 April 2024
Reply from hmv (UK) - Inverness
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff friendly and polite
Staff friendly and polite, small but tidy store. Lack of some choices but is small.
My only problem was I ordered some vinyl to pick up but the corners were damaged possibly in transport or miss handled. As a collector I expect a perfect lp, couldn't swap as no, stock again small store.
16 April 2024
Reply from hmv (UK) - Inverness
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Very friendly pleasant staff in the…
Very friendly pleasant staff in the store tho click and collect took a week to get my order of 1 item
19 April 2024
Reply from hmv (UK) - Inverness
Hi Maureen,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Good customer service in the shop
Good customer service in the shop
On time home delivery
14 April 2024
Reply from hmv (UK) - Inverness
Hi Jennifer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic experience
Fantastic experience. Regular customer and always happy with service
17 April 2024
Reply from hmv (UK) - Inverness
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good polite and helpful staff
16 April 2024
Reply from hmv (UK) - Inverness
Hi Mr Mackintosh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and chatty at till point
16 April 2024
Reply from hmv (UK) - Inverness
Hi Iona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the staff member was very polite and…
the staff member was very polite and helpfull and guided me on how to arrange collection at the other store
31 March 2024
Reply from hmv (UK) - Inverness
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Felt the staff cared about my issue.
Felt the staff cared about my issue.
Quickly resolved.
27 March 2024
Reply from hmv (UK) - Inverness
Hello Guy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Inconvenient click and collect sequence
Ordered on Saturday for click and collect. HMV mailed it to their click and collect store, so not advised until Tuesday. Due to long gap between ordering and picking up I had to make a special trip to pick it up, when I am usually near their store on Mondays. Staff were very nice but click and collect is usually available quicker than that.
31 March 2024
Reply from hmv (UK) - Inverness
Hello,
Thank you for your review!
Please note that all our Click & Collect orders are shipped from our warehouse, which means you'll need to wait for the delivery of these items to arrive at the store. You'll receive an email when the item is dispatched from our warehouse and another when the item is ready to collect from the store of your choice. We do advise 2 - 5 working days for this. Our Click & Collect service allows customers to buy items listed online at hmv.com for delivery to any hmv or Fopp store in the UK. There is no delivery charge for this service.
Please note that due to Monday 1st April being a Bank Holiday, this not classed as a working day.
We hope this helps.
Reply from hmv (UK) - Inverness
Hi .Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Inverness
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Inverness
Hi Mhairi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service in store and dealt…
Excellent service in store and dealt with my order immediately. Staff always very helpful.
DVD arrived at my house earlier than expected, so full marks.
27 February 2024
Reply from hmv (UK) - Inverness
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Inverness store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Replacement order
The order was a replacement for a faulty item. Staff were great at returning faulty item and reordering replacement to store for me. Item arrived extremely quickly.
27 February 2024
Reply from hmv (UK) - Inverness
Hi Janine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service.
Excellent service.. Record player arrived within 3 days, well packaged!
23 February 2024
Reply from hmv (UK) - Inverness
Hi A
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff and fast delivery.
4 February 2024
Reply from hmv (UK) - Inverness
Hi graeme
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
not only did the store attendant help…
not only did the store attendant help me with my order, he recommended an equally good movie to watch based on my purchase
1 February 2024
Reply from hmv (UK) - Inverness
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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