Placed an order instore. Very polite & helpful staff. Within a couple of days my purchase arrived. Placed a 2nd order online, delivered within 48 hours. Great stuff.
Company replied
Location
Switch locationUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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See what reviewers are saying
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... See more
Company replied
Kev gave me good advice on how to use my HMV gift card in store to take advantage of DEAL40 to order ABBA 50 years singes vinyl for £35 instead of £100. Fantastic service
Company replied
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... See more
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Company details
About hmv (UK) - Mansfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, United Kingdom
4.8
Excellent
197 reviews
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Easy to order
Easy to order, fast delivery to my local Hmv. Haven't tried it yet as it's a Christmas present for my daughter.
6 December 2023
Reply from hmv (UK) - Mansfield
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy pricess and great service …
Straightforward process to buy online and delivered to my local store in a timely manner. Sales assistant very helpful and courteous.
20 November 2023
Reply from hmv (UK) - Mansfield
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Mansfield
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff really good and know their stuff
11 November 2023
Reply from hmv (UK) - Mansfield
Hi Doreen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff delivery as stated perfect
11 November 2023
Reply from hmv (UK) - Mansfield
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Browsing in store…
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend.
I also find that the staff are always helpful regarding items that I may not be able to locate.
Generally, HMV has a good range of music to cater for most tastes, though I sometimes have to look elsewhere for more difficult to find items, or rare items.
I was very happy with the three new releases I purchased today at an affordable price.
5 November 2023
Reply from hmv (UK) - Mansfield
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really friendly and helpful staff
16 October 2023
Reply from hmv (UK) - Mansfield
Hello Vicki
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The process was very smooth
The process was very smooth without any glitches, from making my order for collection in-store, online, through to collection in-store.
21 October 2023
Reply from hmv (UK) - Mansfield
Hi Mr and Mrs Taylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Ordered in store. Staff very friendly and knowledgeable. Explained the process very effectively. My order came in a few days.
11 October 2023
Reply from hmv (UK) - Mansfield
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very pleasant and helpful cashier.
10 October 2023
Reply from hmv (UK) - Mansfield
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Arrived quickly and helpful staff
8 October 2023
Reply from hmv (UK) - Mansfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Mansfield
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The best horror movie collection I have…
The best horror movie collection I have ever brought
6 August 2023
Reply from hmv (UK) - Mansfield
Hi Thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service fast delivery
5 August 2023
Reply from hmv (UK) - Mansfield
Hi Jay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order found what I was looking…
Easy to order found what I was looking for,
Excellent service quick delivery ,packaged well,
1 August 2023
Reply from hmv (UK) - Mansfield
Hi Linda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful staff
Helpful staff, we needed to order item required and they explained the procedure regarding delivery to the store & how we would be notified regarding time scale & collection. This happened exactly as they said it would. Very good service, thank you.
25 July 2023
Reply from hmv (UK) - Mansfield
Hi Pamela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good system
Easy ordering. Came reasonable quickly. Brilliant quality. 100% would recommend.
25 July 2023
Reply from hmv (UK) - Mansfield
Hi PH
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Best place for collectables
An amazing place I always get my marvel collectables from here, shipment is amazing and fast
27 July 2023
Reply from hmv (UK) - Mansfield
Hi Paige
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was struggling to find what I needed…
I was struggling to find what I needed I ask the assistant in the shop, and they sort it out for me. Excellent service
19 July 2023
Reply from hmv (UK) - Mansfield
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy to help me find the music I wanted
10 July 2023
Reply from hmv (UK) - Mansfield
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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