The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
Company replied
Location
Switch locationUnit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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See what reviewers are saying
My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... See more
Company replied
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more
Company replied
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... See more
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Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Nottingham
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, United Kingdom
4.7
Excellent
391 reviews
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excellent customer service from hmv…
excellent customer service from hmv nottingham product arrive very quick thank you
26 January 2025
Reply from hmv (UK) - Nottingham
Hello miss
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service speedy delivery & great…
Great service speedy delivery & great packaging. Plus good stick on offer
17 January 2025
Reply from hmv (UK) - Nottingham
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Album ordered
Staff were very helpful, ordered my vinyl album and they said it will be posted to me and take two to five days. Great service it was delivered two days.
16 January 2025
Reply from hmv (UK) - Nottingham
Hi Nick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nottingham
Hi Joanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nottingham
Hi Millie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nottingham
Hi MATTHEW
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
I always get great service whether through the store itself or from your mailed items. Keep up the great work
10 December 2024
Reply from hmv (UK) - Nottingham
Hi Valerie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nottingham
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service.
10 December 2024
Reply from hmv (UK) - Nottingham
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order on line and delivery…
Very easy to order on line and delivery was brilliant
12 December 2024
Reply from hmv (UK) - Nottingham
Hi Julie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff were so helpful and ordered my…
Staff were so helpful and ordered my requirements and they arrived quickly
9 December 2024
Reply from hmv (UK) - Nottingham
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nottingham
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Nottingham
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Message them three times now still not same response they sent me same order twice
This item delivered twice no response from hmv I need to send back I will just take it too record store
28 November 2024
Reply from hmv (UK) - Nottingham
Hi Karl
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I ordered a new release it came on the …
I ordered a new release it came on the Monday after release so I won't be using Hmv again
27 November 2024
Reply from hmv (UK) - Nottingham
Hi Andrew
Thanks for leaving us a review.
We aim to dispatch our new release products in good time so that they arrive on the advertised date of release. Please note, however, that there can be occasions beyond our control where this is not always possible and as such, we cannot guarantee this.
Apologies for any inconvenience caused.
Excellent customer service
Excellent customer service, both employees that I spoke to were incredibly helpful and went out of their ways to help me secure the item I was looking for. Massive thank you team!
18 November 2024
Reply from hmv (UK) - Nottingham
Hello lucas
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Mrs R …
My order and payment was a easy process and I was kept informed of my delivery which was only a few days from start to finish.
19 November 2024
Reply from hmv (UK) - Nottingham
Hi Rowland,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great quality products and great value…
Great quality products and great value for money
16 November 2024
Reply from hmv (UK) - Nottingham
Hi Tia,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff and very helpful.
17 November 2024
Reply from hmv (UK) - Nottingham
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Outstanding customer service
Very helpful staff member in store. Especially with items I needed for Christmas that I couldn't find and helping me place an order for the items on the in store computer.
17 November 2024
Reply from hmv (UK) - Nottingham
Hello Penny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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