I still like buying records and my local hmv have a good choice and if they haven't got what I want I can order and pick it up from there.
Company replied
Location
Switch locationUnit 23, Ropewalk Shopping Centre, CV11 5TZ Nuneaton, GB
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See what reviewers are saying
I went in to store in nuneaton on a casual 'I wonder if they have' basis. Turns out they didn't have what I saw and desired but an assistance, Clare I believe, took my on an Internet journey there and... See more
Company replied
Items were ordered using click and collect, all items arrived on time, safely and securely. Staff at Nuneaton branch very nice, would definitely use this process and this store again for future purcha... See more
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Staff were really helpful when I called in to check vinyl availability. Ordered me the album to collect from store on the day of release. Order went through smoothly and album was available on the spe... See more
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Company details
- #46 of 61 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Nuneaton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 23, Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, United Kingdom
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great store
Went into hmv today looking for a particular dvd, I ask one of the members of staff, Jayne from Nuneaton store for her help and she was lovely, she helped me find what I wanted, was very polite and friendly. I couldn't have asked for better customer service.
Thank you Jayne 👍
2 August 2025
Unprompted review
Reply from hmv (UK) - Nuneaton
Hi Marian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The joy of interacting with a human being rather than the god damn internet.
Not much to tell. I ordered a CD in store, waited several days for it come in, then I came and picked it up… What more could a person ask for 👍
24 July 2025
Reply from hmv (UK) - Nuneaton
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nuneaton
Hello Karen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Polite friendly
Polite friendly.
Helpful, explained everything clearly.
Relaxed atmosphere.
Answered my questions.
Prompt ordering and delivery
18 June 2025
Reply from hmv (UK) - Nuneaton
Hi VP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Awesome shop
Staff are super nice and helpfull, orders arrive on time and the shop is maintained nicely.
16 June 2025
Reply from hmv (UK) - Nuneaton
Hi Ana
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I FOUND THE HMV STAFF REALLY HELPFUL.
9 June 2025
Reply from hmv (UK) - Nuneaton
Hello LORRAINE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delivered in the time frame…
Delivered in the time frame advertised.. parcel in good condition..
3 June 2025
Reply from hmv (UK) - Nuneaton
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Nuneaton
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hi Sophie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hello Debbie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Nuneaton
Hi Samuel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
You have all music and dvds I need keep…
You have all music and dvds I need keep it up thanks 😊
18 April 2025
Reply from hmv (UK) - Nuneaton
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent services as always thank you
13 April 2025
Reply from hmv (UK) - Nuneaton
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Nuneaton
Hello Shirley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Nuneaton
Hi Rod
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Valid email address not used to confirm order
Valid email address not used to confirmed order. Still took payment without any problem though, if course
27 March 2025
Unprompted review
Reply from hmv (UK) - Nuneaton
Hi Adam
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
NUNEATON HMV 10/10
The lady who served me was polite and listened to me carefully .. As a result of this she was able to quickly and carefully offer me a list of films I was searching for ..I was dealt with courtesy and with true professionalism. I enjoyed the time spent in store and ordered two films. My films arrived in store at pace .. impressed and will return soon .. Ty .. Mr Towers
15 March 2025
Reply from hmv (UK) - Nuneaton
Hi Andre
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nuneaton
Hi Angela
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Nuneaton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Fast delivery
The member of staff that served me was brilliant as I ordered Star Trek Prodigy season 1 and it came the next day.
16 January 2025
Reply from hmv (UK) - Nuneaton
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nuneaton
Hi Carolyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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