Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... See more
Company replied
Location
Switch location32- 34 Cornwall St, PL1 1LP Plymouth, GB
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See what reviewers are saying
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... See more
Company replied
Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a... See more
Company replied
Picked up a signed Dub pistols 12” album for a great price the other day whilst having a rummage through the Dance section, Just a little win win situation I thought to myself 👌
Company replied
Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Plymouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32- 34 Cornwall St, PL1 1LP, Plymouth, United Kingdom
4.8
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Birthday gift
Brought some records as a gift for my daughter. Hoping she will enjoy them .
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from hmv (UK) - Plymouth
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the Plymouth store are Polite,friendly and very helpful…
The staff at the Plymouth store are always polite,friendly and very helpful. We need to make sure they carry on trading.
22 June 2026
Reply from hmv (UK) - Plymouth
Hi Claire
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Plymouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Polite staff being myself disabled the…
Polite staff being myself disabled the were kind and considerate,Swift delivery and order was correct thank you.
29 June 2026
Reply from hmv (UK) - Plymouth
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hello Kim,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff (Peter) who served…
The member of staff (Peter) who served me was polite, helpful and made the transaction easy.
4 June 2026
Reply from hmv (UK) - Plymouth
Hi Mrs Ferguson,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Plymouth
Hello Declan,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Plymouth
Hi Sean,
Thank you for your review, we're glad to hear your feedback!
We do hope you choose to shop with us again soon.
Surprising finds
Picked up a signed Dub pistols 12” album for a great price the other day whilst having a rummage through the Dance section, Just a little win win situation I thought to myself 👌
16 June 2026
Reply from hmv (UK) - Plymouth
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and if you cant find…
Great service and if you cant find something ,they will try and find the item for you
2 June 2026
Reply from hmv (UK) - Plymouth
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV great
HMV best place too get my movies and Music 🎶 in plymouth and online great too. stuff in plymouth nice and friendly. Thanks.
28 March 2026
Reply from hmv (UK) - Plymouth
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Online hmv ordering
Great communication easy to navigate website, free to click and collect at store and great to support a music shop.
29 May 2026
Reply from hmv (UK) - Plymouth
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Plymouth
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hi Penny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to order and collecting at…
Very easy to order and collecting at the local store couldn't have easier.
17 May 2026
Reply from hmv (UK) - Plymouth
Hi Ivor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good communication
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustration of a message that says they’ve tried to deliver when you know they haven’t). Have chosen to have things delivered to the store on a few occasions now. Usually good service. Thanks
9 May 2026
Reply from hmv (UK) - Plymouth
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great service
25 April 2026
Reply from hmv (UK) - Plymouth
Hi Mark,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply this
Simply this! H.M.V have always been the best store and online store too, I put my trust in their products, and they have never let me down, they are the very best.
25 April 2026
Reply from hmv (UK) - Plymouth
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl on the till was very helpful.
The girl on the till was very helpful.
I had to make an order which came in a few days.
I was given a promotion card, the only thing I thought which sounded a bit like a scam was some numbers I had to enter the draw with sounded strange, ie, store Number for example was 123456. Another Number I had to enter was 999. I just thought, mmm. And didn't bother any further, apart from that, great service , I would definitely use hmv again. Good prices as well.
23 April 2026
Reply from hmv (UK) - Plymouth
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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