Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... See more
Company replied
Location
Switch location32- 34 Cornwall St, PL1 1LP Plymouth, GB
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See what reviewers are saying
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... See more
Company replied
Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a... See more
Company replied
The girl on the till was very helpful. I had to make an order which came in a few days. I was given a promotion card, the only thing I thought which sounded a bit like a scam was some numbers I had... See more
Company replied
Company details
- #45 of 60 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 5 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 33 best companies in Home audio shop
- #12 of 27 best companies in T-shirt Shop
About hmv (UK) - Plymouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32- 34 Cornwall St, PL1 1LP, Plymouth, United Kingdom
4.9
Excellent
309 reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very easy to order and collecting at…
Very easy to order and collecting at the local store couldn't have easier.
17 May 2026
Reply from hmv (UK) - Plymouth
Hi Ivor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good communication
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustration of a message that says they’ve tried to deliver when you know they haven’t). Have chosen to have things delivered to the store on a few occasions now. Usually good service. Thanks
9 May 2026
Reply from hmv (UK) - Plymouth
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great service
25 April 2026
Reply from hmv (UK) - Plymouth
Hi Mark,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply this
Simply this! H.M.V have always been the best store and online store too, I put my trust in their products, and they have never let me down, they are the very best.
25 April 2026
Reply from hmv (UK) - Plymouth
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl on the till was very helpful.
The girl on the till was very helpful.
I had to make an order which came in a few days.
I was given a promotion card, the only thing I thought which sounded a bit like a scam was some numbers I had to enter the draw with sounded strange, ie, store Number for example was 123456. Another Number I had to enter was 999. I just thought, mmm. And didn't bother any further, apart from that, great service , I would definitely use hmv again. Good prices as well.
23 April 2026
Reply from hmv (UK) - Plymouth
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use then to order for collection
18 April 2026
Reply from hmv (UK) - Plymouth
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super service The sales assistant was both…
The sales assistant was both knowledgeable polite and helpful willing to give his time and expertise to ensure we got the items we came for as well as finding a few extras Excellent
11 April 2026
Reply from hmv (UK) - Plymouth
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great time
My experience at hmv Plymouth was perfect all staff members were very kind and will definitely be coming back to see what is new in
11 April 2026
Unprompted review
Reply from hmv (UK) - Plymouth
Hi Lily-Jane
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Plymouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff member quickly found what I was…
Staff member quickly found what I was looking for and placed an order for it. Arrived quickly and was notified I could pick up from store
6 April 2026
Reply from hmv (UK) - Plymouth
Hi Ian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Plymouth
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
friendly and helpful staff
friendly and helpful staff , making my shopping experience quick and enjoyable , your Plymouth store is well situated and is well lit
5 April 2026
Reply from hmv (UK) - Plymouth
Hi Graeme
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly Staff
4 April 2026
Reply from hmv (UK) - Plymouth
Hi Glenn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Plymouth HMV is My Happy Place
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer ballers. The folk in Plymouth HMV actually work hard & make people happy.
4 April 2026
Reply from hmv (UK) - Plymouth
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As Always Great Service
As Always Great Service, the DVD I wanted was in Stock, and at a reasonable price, very help full Staff
24 July 2025
Reply from hmv (UK) - Plymouth
Hi Robbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I have found it easy to order online…
I have found it easy to order online and collect them from the store in Cornwall Street Plymouth.
12 February 2026
Reply from hmv (UK) - Plymouth
Hi MRS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic & knowledgeable in-store…
Fantastic & knowledgeable in-store service, product delivered on time & well packaged.
1 April 2026
Reply from hmv (UK) - Plymouth
Hi Ken
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Plymouth
Hello Lucy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Plymouth
Hi Katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were kind and helpful.
Staff were kind and helpful.
I had my CD ordered and it was ready to pick up from the store in only a couple days.
There were no issues, and communication was excellent.
8 March 2026
Reply from hmv (UK) - Plymouth
Hi Moff,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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