the product was perfect for my needs shame the royal mail were not careful with it but it is all good can live with slight damage on rear panel
Location
Switch location32- 34 Cornwall St, PL1 1LP Plymouth, GB
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See what reviewers are saying
Easy to use website. Competitive prices. Quick delivery times and orders comes well packaged. Can't think of any time I've ever had any problems with my order. As for in shop experience I can't... See more
Company replied
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... See more
Company replied
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... See more
Company replied
Company details
- #48 of 63 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #3 of 4 best companies in DVD Shop
- #22 of 28 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Plymouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company

- home of entertainment since 1921
Contact info
32- 34 Cornwall St, PL1 1LP, Plymouth, United Kingdom
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Really friendly
Really friendly , efficient staff. Always have a good experience with HMV

Reply from hmv (UK) - Plymouth
Very good service both in shop and for…
Very good service both in shop and for delivery

Reply from hmv (UK) - Plymouth
Excellent Service
Excellent Service
Really friendly and helpful staff.
Easy to order the specific items I wanted , at an excellent price and extremely swift delivery to the store for my collection.

Reply from hmv (UK) - Plymouth
Happy with my shopping experience.
The ordered CD's were well packaged and delivered to the correct property. Communication from HMV, prior to buying and after my purchases was excellent.

Reply from hmv (UK) - Plymouth
Ordered online for store pick up
Ordered online for store pick up.
Great communication by email.
Went to pick them up and the customer service was really friendly and helpful.
(Plymouth City centre).

Reply from hmv (UK) - Plymouth
Staff in the local shop were helpful…
Staff in the local shop were helpful advising of release date. Good communication about online delivery.

Reply from hmv (UK) - Plymouth
I ordered in store and the delivery was…
I ordered in store and the delivery was quick. Thank you

Reply from hmv (UK) - Plymouth

Reply from hmv (UK) - Plymouth
Item arrived promptly but the best…
Item arrived promptly but the best thing is the staff at HMV are always knowledgeable and pleasant.

Reply from hmv (UK) - Plymouth
Ordering in your store
When placing my order in the first instance - person I spoke to was extremely helpful - I'm in my 70s and struggle to do anything on line but I came into your store and found the person who helped me sorted it all out for me.

Reply from hmv (UK) - Plymouth
CD arrived quickly and on time
CD arrived quickly and on time. It was super easy to pick up form the store.

Reply from hmv (UK) - Plymouth
Good comms and in store staff are…
Good comms and in store staff are always 1st class!
Thanks

Reply from hmv (UK) - Plymouth

Reply from hmv (UK) - Plymouth
Dealt with the branch manager (Anthony
Dealt with the branch manager (Anthony, I think his first name was) and he was really friendly and helpful. The process of ordering the item was extremely quick and efficient. Item arrived promptly and I was informed of its arrival immediately.

Reply from hmv (UK) - Plymouth
Very helpful good communication very…
Very helpful good communication very polite like buying in shop rather than online .

Reply from hmv (UK) - Plymouth
Bringing music back to life
Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a great store that felt true, rather than tech overload! Traditional shopping, chilled and absolutely on point 👌 so much better than when the store was in the mall, great job HMV ❤️

Reply from hmv (UK) - Plymouth
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