Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... See more
Company replied
Location
Switch locationUnit 1, The Forum, SG1 1ES Stevenage, GB
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See what reviewers are saying
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... See more
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Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... See more
Company replied
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Stevenage
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, The Forum, SG1 1ES, Stevenage, United Kingdom
4.9
Excellent
131 reviews
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Thumbs up to HMV!
Very helpful staff. High street retail outlets (especially HMV) should be supported!
9 January 2024
Reply from hmv (UK) - Stevenage
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
5 January 2024
Reply from hmv (UK) - Stevenage
Hi Micheal,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thanks to Stevenage shop
Great service in the shop in Stevenage. Order processed and received in t8me foe Christmas. Excellent t service. Thanks.
24 December 2023
Reply from hmv (UK) - Stevenage
Hi Alison,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff at HMV Stevenage
The Staff at HMV Stevenage are always supremely knowledgeable, very personable and extremely professional… *****
22 December 2023
Unprompted review
Reply from hmv (UK) - Stevenage
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent…
Easy to order and came well packaged exactly when promised. Very happy with my purchase
17 December 2023
Reply from hmv (UK) - Stevenage
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stevenage
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service,very helpful…
Great service,very helpful staff.Brilliant service all round.
29 November 2023
Reply from hmv (UK) - Stevenage
Hi Veronica
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very friendly and helpful
22 November 2023
Reply from hmv (UK) - Stevenage
Hi April,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick service.
15 November 2023
Reply from hmv (UK) - Stevenage
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The people I spoke to were really nice…
The people I spoke to were really nice and helpful. It takes me quite some time to process what people are asking or telling me but they were patient with me and helped me to finally receive my purchase. They were so kind, I hope they understand how much I appreciated there help.
29 October 2023
Reply from hmv (UK) - Stevenage
Hi Archie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stevenage
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quickly and pleasantly served
26 October 2023
Reply from hmv (UK) - Stevenage
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Stevenage
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
One of the guys in the shop asked if he could help me find what I was looking for.
Served quickly with my purchases, very helpful
14 October 2023
Reply from hmv (UK) - Stevenage
Hello Teresa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Superb Customer Service.
Excellent price but that wa topped by the superb in store service I received. Ordering in store for the same price I'd get on the internet really is the way to go for me and I'll be doing it more often.
16 September 2023
Reply from hmv (UK) - Stevenage
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best purchase option.
The best price for the item, even comparing with online prices, and delivered without charge to my local HMV in a reasonable time. The staff were professional on collection, too. Thanks!
1 September 2023
Reply from hmv (UK) - Stevenage
Hi Jeffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item was a good price and it was…
The item was a good price and it was able to be delivered to the store for convenience without any extra cost.
9 August 2023
Reply from hmv (UK) - Stevenage
Hi mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
very helpful staff
26 June 2023
Reply from hmv (UK) - Stevenage
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stevenage
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a DVD boxset as birthday…
I ordered a DVD boxset as birthday present for my son online for collection at the Stevenage store. When i collected the DVD boxset the shop assistant (Craig) was very friendly and helpful.
21 June 2023
Reply from hmv (UK) - Stevenage
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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