It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... See more
Company replied
Location
Switch locationUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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See what reviewers are saying
Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.
Company replied
Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... See more
Company replied
Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Stirling
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, United Kingdom
4.7
Excellent
171 reviews
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Order Sent and veryquickly in my HMV…
Order Sent and very quickly in my HMV Shop in Stirling ready for me to collect. Staff very good when I called to collect.
2 December 2024
Reply from hmv (UK) - Stirling
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a pleasant experience at the HMV…
I had a pleasant experience at the HMV in Stirling. The staff were incredibly helpful and attentive, going out of their way to assist me with my queries. I appreciated the support in suggesting online options when a specific album wasn't available in-store. While I found that some items could be cheaper elsewhere, the quality of service provided made up for the pricing difference. Additionally, handling a return for a Click and Collect order was seamless, thanks to the brilliant management. My only inconvenience was that I couldn't use a gift card online, which required an extra trip. Overall, I'm impressed with the service and would recommend visiting the store for a personal touch. Four stars!
13 November 2024
Unprompted review
Reply from hmv (UK) - Stirling
Hello Derrick
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Stirling
Hello Maureen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cd refund
The staff were great I just felt I could have been refunded on my 1st visit rather than having to wait until my order came. I purchased the cd in store almost 2 weeks ago!
21 November 2024
Reply from hmv (UK) - Stirling
Hi Elaine,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently and this was collected by yourself, apologies for any disappointment that may have been caused as a result of this slight delay.
Reply from hmv (UK) - Stirling
Hi George,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good selection of stock and good deals…
Good selection of stock and good deals on. I liked fact that a lot of the boutique label blu rays and 4ks were split by label. As a collector I though this was a nice touch. HMV have really upped their game in terms of 4k over the past few months and I’ll try and support a brick and mortars store when I can if they continue to have good stock and deals
16 November 2024
Reply from hmv (UK) - Stirling
Hi Scott,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They can always get what i need They…
They can always get what i need They are doing a great job thanks
14 October 2024
Reply from hmv (UK) - Stirling
Hi Anthony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy returns - helpful staff
Ordered DVD to CnC from Stirling. Then couldn't wait and bought it in store. The return, when the DVD arrived in the shop - not normally done for CnC in store - was handled really well. The manager was brilliant.
6 October 2024
Reply from hmv (UK) - Stirling
Hello Customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were very pleasant and very…
Staff were very pleasant and very helpful.
My only complaint is I can buy all these movies for cheaper on Amazon. I realise this is a trade off for the price and the staff wages but…..
I don’t offer solutions just criticism.
8 October 2024
Reply from hmv (UK) - Stirling
Hello Ian
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Gift card problems.
I received a gift card but found I could not use it on the online website.
I had to visit the store. Then identify from the website available items then return to store to place order. Quite a waste of time.
Store staff were very helpful at all times.
30 August 2024
Reply from hmv (UK) - Stirling
Hello Charles
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A very rare occurrence
The assistant was very, very helpful and couldn't do enough for me. Helped me where to look online for a specific album because HMV didn't stock it. Also got a DVD from the shelves even although I had been looking for it for ages. Hid the DVD as best he could because it was for my husband's birthday, as he was browsing in the shop elsewhere. I wish all shop assistants were as helpful.
22 August 2024
Reply from hmv (UK) - Stirling
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Manager at Stirling is a top bloke
Manager at Stirling is a top bloke. Really helpful and patient when dealing with a query regarding one of the products.
21 August 2024
Reply from hmv (UK) - Stirling
Hi Lex
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Stirling
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are friendly
The staff are friendly, helpful, knowledgeable and proficient in carrying out their job. Nothing is too much trouble for them n
27 July 2024
Reply from hmv (UK) - Stirling
Hi Fiona
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and helpful
Shirley at the Stirling branch was very friendly and helpful, ordering a DVD from another branch for me and made the whole process really easy.
Will definitely shop there again and recommend to others :-)
10 July 2024
Reply from hmv (UK) - Stirling
Hello Holly-Anne,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Stirling store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Stirling
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Best customer setvice!
First class service from Dave and team at Stirling HMV as usual. This is my first choice for music and movies (and occasionally t-shirts and gifts) in the Central Scotland area!
21 June 2024
Reply from hmv (UK) - Stirling
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-release order of vinyl.
Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as busy flexible work schedule makes it difficult to receive delivery. In store staff friendly/helpful. Vinyl was well packaged.
20 June 2024
Reply from hmv (UK) - Stirling
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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