I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... See more
Company replied
Location
Switch locationPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
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See what reviewers are saying
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... See more
Company replied
Most things these days are difficult! This wasn't, I went into my local store pre ordered the dvd I wanted a very pleasant helpful assistant took the order, I had an email to say it was on the way fol... See more
Company replied
There was a bit of a delay receiving the order placed online due to it being split into two. I arranged for the items to be delivered to the Taunton store where the staff were helpful and friendly... See more
Company replied
Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Taunton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, United Kingdom
4.9
Excellent
166 reviews
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Reply from hmv (UK) - Taunton
Hi Corey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in Taunton always helpful and all…
Staff in Taunton always helpful and all my orders arrive quicker than promised.
28 July 2026
Reply from hmv (UK) - Taunton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Could not fault
Could not fault, good customer service and helpful with the CD i wanted. Would visit again.
10 July 2026
Reply from hmv (UK) - Taunton
Hi Janice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Mark is always welcoming
19 June 2026
Reply from hmv (UK) - Taunton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Taunton
Hi Karl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cheaper than the major online retailer
Cheaper than the major online retailer, fast delivery to nearest branch; able to collect myself so no concerns regarding delivery to wrong address: staff at Taunton branch always helpful and friendly. What's not to like?
19 May 2026
Reply from hmv (UK) - Taunton
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Taunton
Hello Christine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Taunton
Hi Ruth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The CD order I placed was dealt with…promptly
The CD order I placed was dealt with efficiently
on the Friday even receiving this order the following
Monday to home safely well within the 2 -5 days I was
told that was the expected order time in receiving
to home address.
2 May 2026
Reply from hmv (UK) - Taunton
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I saw Daisy that day
I saw Daisy that day - delightful. Honestly though, ALL your staff at this branch are lovely.
22 April 2026
Reply from hmv (UK) - Taunton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order via click and collect
Easy to order via click and collect. Friendly helpful staff in store
23 April 2026
Reply from hmv (UK) - Taunton
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and Collect cd
Ordered the cd, got an alert when it was ready to collect, went along and collected. All good
17 April 2026
Reply from hmv (UK) - Taunton
Hi Trevor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Value for money
Value for money. Arrived on time. No issues. Would recommend. I like going to the shop, but it's also good to go online.
16 April 2026
Reply from hmv (UK) - Taunton
Hi Sharon,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The CD was priced competitively
The CD was priced competitively, it was delivered quickly and it was also good to visit my local branch to pick it up. Communication with Head Office was consistently good throughout,
24 February 2026
Reply from hmv (UK) - Taunton
Hi Ivor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff listened to our requirements and…
Staff listened to our requirements and acted promptly.
16 February 2026
Reply from hmv (UK) - Taunton
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant guest service
Brilliant guest service, knew exactly where to go to find my order. The package was secure, and the vinyl was in perfect condition.
7 February 2026
Reply from hmv (UK) - Taunton
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Taunton
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Taunton
Hi Kenton,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Taunton
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good value…
I was able to get some cds at really good prices. I was really looking for anything in particular, just browsing but came away with some great finds.
22 January 2026
Reply from hmv (UK) - Taunton
Hello Christopher,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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