I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... See more
Company replied
Location
Switch locationPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
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See what reviewers are saying
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... See more
Company replied
Most things these days are difficult! This wasn't, I went into my local store pre ordered the dvd I wanted a very pleasant helpful assistant took the order, I had an email to say it was on the way fol... See more
Company replied
There was a bit of a delay receiving the order placed online due to it being split into two. I arranged for the items to be delivered to the Taunton store where the staff were helpful and friendly... See more
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Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #20 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #11 of 25 best companies in T-shirt Shop
About hmv (UK) - Taunton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, United Kingdom
4.9
Excellent
166 reviews
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Reply from hmv (UK) - Taunton
Hi Rosaleen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Nichola
I was served by a lovely lady called Nichola. She was very helpful and also fun to chat too. My local HMV in Taunton Somerset is great!
31 October 2024
Reply from hmv (UK) - Taunton
Hi Jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Taunton
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Knowledgeable staff and very helpful
Knowledgeable staff and very helpful. Especially Nick. Asked appropriate questions. DVD ordered and arrived promptly.
23 October 2024
Reply from hmv (UK) - Taunton
Hi Simon,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was served quickly and courteously…
I was served quickly and courteously and the ordered cd came to my house very quickly.
17 October 2024
Reply from hmv (UK) - Taunton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well could find what I was looking for…
Well could find what I was looking for so went to the assistant and she was very helpful and made a purchase with delivery ,two days later it arrived . So quick and so happy with the service provided thank you HMV
22 September 2024
Reply from hmv (UK) - Taunton
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service and it’s on time on…
Very good service and it’s on time on delivery
10 September 2024
Reply from hmv (UK) - Taunton
Hi DAVID
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great store assistant
The store assistant helped to look & order the Animae lunch box. I had no idea what I was looking for. He made my shopping easy.
7 September 2024
Reply from hmv (UK) - Taunton
Hi Beverly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Taunton
Hello Russell
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Taunton
Hello Davey
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
great service
Got the item what I wanted had very kind and helpful service. I do try and come to hmv to get any of my anime DVDs.
16 July 2024
Reply from hmv (UK) - Taunton
Hi Reuben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, good value offers.
Store staff member friendly and helpful in removing security tab from previous mail order error. Good value offers.
8 July 2024
Reply from hmv (UK) - Taunton
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order in store
Easy to order in store once it was clarified by the friendly and helpful staff that the record I wanted wasn’t in stock. The record arrived in store within a few days and was collected easily too.
30 June 2024
Reply from hmv (UK) - Taunton
Hi Tim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nothing was too much trouble
Nothing was too much trouble, staff were efficient, polite and helpful.
29 June 2024
Reply from hmv (UK) - Taunton
Hello Molly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Taunton
Hi Marius
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Taunton
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful helping me find an…
Staff really helpful helping me find an album I was looking for
27 May 2024
Reply from hmv (UK) - Taunton
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Taunton
Hi Lucy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I can't quite believe that you sold out…
I can't quite believe that you sold out of a CD by a top selling artist and were never going to get new stock. I found it strange and frustrating that I had to order the said CD by post....!!!!
23 April 2024
Reply from hmv (UK) - Taunton
Hi Philip
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with the item you required, apologies for any disappointment caused. Please be advised our stores do carry limited stock of some items, we do have a Ring & Reserve service you can use to check stock in your local store and reserve an item to collect within 3 days, to avoid any disappointment. They can be reached on 03333 230 667.
Kind regards
Staff member very helpful
Staff member very helpful, when unsure referred to senior member of staff. Professional way of dealing with query postal service excellent, goods arrived on date stated
28 March 2024
Reply from hmv (UK) - Taunton
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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