hmv (UK) - Uxbridge Reviews 

146
TrustScore 4.5 out of 5

4.7

110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more

Company replied

Rated 4 out of 5 stars

Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more

Company replied

Rated 3 out of 5 stars

Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... See more

Company replied

Rated 5 out of 5 stars

I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... See more

Company replied


Company details

  1. #46 of 61 best companies in Music shop
  2. #10 of 18 best companies in CD Shop
  3. #2 of 4 best companies in DVD Shop
  4. #19 of 26 best companies in Record Shop
  5. #22 of 32 best companies in Home audio shop
  6. #13 of 26 best companies in T-shirt Shop

About hmv (UK) - Uxbridge

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • 110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(146)

31,759 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

5 December 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mrs Glenister, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Nice place to shop for gifts

Staff were very helpful. The figure I needed was not available in store but he facilitated the online order. I picked up the last item in two days without any fuss.

30 November 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Jaya

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Quick delivery and easy pickup process.

Quick delivery and easy pickup process.
Keep it up 😎

30 November 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Arabella, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very impressed excellent staff service…

Very impressed excellent staff service at Uxbridge the order arrived within days very impressed

1 November 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Lesley, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great order figure for collection got…

Great order figure for collection got it no hassle and great condition including box no marks

14 October 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Gio

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Helpful staff

Time was taken to search for the item I wanted. As it was not available, an order was placed and I was told when it became available.

5 October 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello JT

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Helpful

Easy ordering at HMV Uxbridge for the CD. Quick service for collection of the CD.

I shall order again at HMV Uxbridge branch as I like to keep shops open.

Thank you

25 September 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mrs Gage

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service, fast delivery!

30 August 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi David

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Buying cd

I found it was to find what I was looking for and buying my purchase was easy and delivery was good as I didn't have long to wait for my order

25 August 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Nina

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy to use

Easy to use, found exactly what I was looking for

23 August 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mrs Amos

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Stock appealing to niche customers like me. Thank you

7 August 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Ronnie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy ordering online & all…

Easy ordering online & all communication leading to in store collection, great service.

1 August 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Ian

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Pre-order

I was fortunate enough to pre-order an album from HMV which actually managed to turn up early. It was easy to pre-order and the staff were friendly when I ordered in store.

20 July 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Abigail

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Brian

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Martin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look