Excellent service from a young man in the wakefield store i needed a certain book has my son is collecting the full boxset.wasnt in store but the man ordered it and it came to my house he went above a... See more
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Location
Switch locationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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A young man at Wakefield HMV, was very helpful, polite, friendly and took time to check a DVD was available for us to buy. As there wasn't one in stock he ordered one and arranged for it to be delive... See more
Company replied
Easy ordering process, order progress updates. Sent out to local branch for collection on day of release. Available to collect a couple of days later. Pick up easy. CD Box set very well packaged. Effi... See more
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The staff within the store were so knowledgeable and helpful, I couldn't have asked them to do any more. They are a credit to HMV.
Company replied
Company details
About hmv (UK) - Wakefield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
4.7
Excellent
199 reviews
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Excellent service
Ordered a Christmas item to be delivered to the Wakefield branch. The staff were very welcoming and friendly, the store was clean and the overall process simple.
7 December 2024
Reply from hmv (UK) - Wakefield
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dealt with very quickly.
5 December 2024
Reply from hmv (UK) - Wakefield
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi sherell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock but quick and helpful…
Item not in stock but quick and helpful to get it for me thankyou.
1 December 2024
Reply from hmv (UK) - Wakefield
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
1st time ordering through website as product was a pre-order. Easy to order, with great communication regarding collection. Store staff (Wakefield store) very friendly and collection done with ease. Would have no hesitation in ordering online again and recommended HMV to others.
19 November 2024
Reply from hmv (UK) - Wakefield
Hi Jonathan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV staff were very helpful when looking for a particular cd, it was easy and quick to have it delivered to store.easy…
HMV staff were very helpful when I was trying to find a particular artist in store and upon having no luck the member of staff looked the item up on the system and offered to get the item delivered to the store for me. It was very straight forward and was kept up to date via email and it only took a few days to come in. Really good service.
19 November 2024
Reply from hmv (UK) - Wakefield
Hi Karen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff,ordered what I…
Very helpful staff,ordered what I wanted,very organised
31 October 2024
Reply from hmv (UK) - Wakefield
Hi Kerri,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
QueenT-shirt 😃
Friendly service, T shirt came in good time.Good Quality item & service 👌
3 November 2024
Reply from hmv (UK) - Wakefield
Hi Grant,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hello Ben,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
First time I have used the on line…
First time I have used the on line ordering service. It was extremely quick and easy. I collected from my local HMV shop. Great. Very convenient and problem free.
No extra charges - just the cost of the CD itself.
5 October 2024
Reply from hmv (UK) - Wakefield
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and good communication…
Easy to order and good communication when item was ready to collect.
5 September 2024
Reply from hmv (UK) - Wakefield
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Goods were easy to order and were…
Goods were easy to order and were available for collection from my chosen store within a few days.
18 September 2024
Reply from hmv (UK) - Wakefield
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simple online ordering for local…
Simple online ordering for local collection - what could be easier!
18 September 2024
Reply from hmv (UK) - Wakefield
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant shop & staff
17 September 2024
Reply from hmv (UK) - Wakefield
Hello Felice
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wakefield
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Wakefield
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was Here - Stand Atlantic - Bubblegum Pink Vinyl
I ordered Was Here by Stand Atlantic the limited edition bubblegum pink vinyl and it was ready to pick up on release day and it was perfectly playable and a really nice colour very fast shipping
28 August 2024
Reply from hmv (UK) - Wakefield
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as always in the…
Great service as always in the wakefield store! Friendly staff and a clean shop! And always helpful with any queries
21 August 2024
Reply from hmv (UK) - Wakefield
Hi Tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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