I visited the HMV Wakefield store and place a click and collect order for a vinyl. The staff were really friendly and helpful throughout the click and collect process and the delivery itself to the st... See more
Location
Switch locationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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See what reviewers are saying
Placed order with friendly staff in Wakefield and the item was available to collect just a few days later. Great communications kept me informed all along. Excellent.
Company replied
Ordered a cactuar mug from final fantasy only to find out its plastic not ceramic which wasnt stated anywhere on the page so wasnt really impressed service was good though
Company replied
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... See more
Company replied
Company details
- #46 of 61 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Wakefield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
4.7
Excellent
185 reviews
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Simple to order simple to pick up
Simple to order simple to pick up. Only downside is I didn't know that click and collect meant waiting for delivery to store when said item was in stock but nevertheless an easy experience
18 December 2024
Reply from hmv (UK) - Wakefield
Hi Matthew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered to the store on…
My order was delivered to the store on time.
Friendly helpful staff when I was ordering
18 December 2024
Reply from hmv (UK) - Wakefield
Hi Vickie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
would recommend
The staff are always so kind and quick to help and as is the online customer service. Would recommend!!
19 December 2024
Reply from hmv (UK) - Wakefield
Hello Fizza
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great job
Great communication with regard progress of order. item delivered on time and was well packaged.
18 December 2024
Reply from hmv (UK) - Wakefield
Hi Gary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very fast at sending out orders.
I gave you a 5 because I ordered at dvd and it was fast to be delivered.
16 December 2024
Reply from hmv (UK) - Wakefield
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy collection from friendly staff
13 December 2024
Reply from hmv (UK) - Wakefield
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy to order and picked up the…
Very easy to order and picked up the item with ease
12 December 2024
Reply from hmv (UK) - Wakefield
Hi Assunda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Wakefield
Exactly how it should be, so thank you for the 5 stars and merry christmas from us at hmv!
Excellent service
Ordered a Christmas item to be delivered to the Wakefield branch. The staff were very welcoming and friendly, the store was clean and the overall process simple.
7 December 2024
Reply from hmv (UK) - Wakefield
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dealt with very quickly.
5 December 2024
Reply from hmv (UK) - Wakefield
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi sherell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock but quick and helpful…
Item not in stock but quick and helpful to get it for me thankyou.
1 December 2024
Reply from hmv (UK) - Wakefield
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service all round
1st time ordering through website as product was a pre-order. Easy to order, with great communication regarding collection. Store staff (Wakefield store) very friendly and collection done with ease. Would have no hesitation in ordering online again and recommended HMV to others.
19 November 2024
Reply from hmv (UK) - Wakefield
Hi Jonathan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV staff were very helpful when looking for a particular cd, it was easy and quick to have it delivered to store.easy…
HMV staff were very helpful when I was trying to find a particular artist in store and upon having no luck the member of staff looked the item up on the system and offered to get the item delivered to the store for me. It was very straight forward and was kept up to date via email and it only took a few days to come in. Really good service.
19 November 2024
Reply from hmv (UK) - Wakefield
Hi Karen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff,ordered what I…
Very helpful staff,ordered what I wanted,very organised
31 October 2024
Reply from hmv (UK) - Wakefield
Hi Kerri,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
QueenT-shirt 😃
Friendly service, T shirt came in good time.Good Quality item & service 👌
3 November 2024
Reply from hmv (UK) - Wakefield
Hi Grant,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hello Ben,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
First time I have used the on line…
First time I have used the on line ordering service. It was extremely quick and easy. I collected from my local HMV shop. Great. Very convenient and problem free.
No extra charges - just the cost of the CD itself.
5 October 2024
Reply from hmv (UK) - Wakefield
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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