I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
Company replied
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
Company replied
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more
Company replied
Excellent service, always polite and helpful. They take time to find what I want.
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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I always find the Staff helpful!Been buying from there since 1973!

Reply from hmv (UK) - Wolverhampton
As far as I’m concerned, everything is good. Thanks.

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Good customer service quick and friendly.I wanted the Rolling Stones, Hackney Diamonds and I wasn't disappointed. I Would recommend HMV online brilliant service.

Reply from hmv (UK) - Wolverhampton
I love the option to have items delivered to a store of my choice. Staff always helpful and knowledgeable. Long live the physical store and physical media!

Reply from hmv (UK) - Wolverhampton
I ordered 3 dvd films, and one was posted first, then a couple of days later I received the other two. The delivery was quick and my only criticism would be the fact that all 3 were ordered at the same time, so why wasn’t they all delivered together in one package? It would save on packaging and delivery costs and so makes more sense. I am happy with my purchases.

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
As always,very friendly,polite and helpful staff. Very pleased with the service I receive on my visits there. I recommend this store to everyone I know.

Reply from hmv (UK) - Wolverhampton
Found what I was looking for at the warehouse placed my order and was told it would be here by the following week (it was) great service the staff member was very pleasant and helpful

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
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