HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... See more
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... See more
Company replied
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
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Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... See more
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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Reply from hmv (UK) - Wolverhampton
Hmv has been a constant in my life from childhood a little expensive at time's but always reliable. Never let me down in 50 years.

Reply from hmv (UK) - Wolverhampton
Collection was nice and easy. Staff were friendly and helpful. My issue isn't with the store, it's with the company. If you preorder a CD, I generally expect it to be available for collection on the release date, not 3 days later. Otherwise what's the point. It's available on release date from other companies.

Reply from hmv (UK) - Wolverhampton
I absolutely love going to HMV I do like getting my CDs from there also earphones Bluetooth also if there's anywhere on it to go I always get my CDs or DVDs from HMV also there's not a lot of 80s songs or 90 songs there then they need to be more

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Very easy to order, kept updated through the entire process. Easy to arrange where I wanted my parcel to be delivered and great staff when picking up

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
I Always Get My Orders In The Recommended Time And The Staff Are Always Friendly And Helpful !

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Helpful member of staff
And free home delivery which saves me to expense of parking on the city just to pick up the albums

Reply from hmv (UK) - Wolverhampton
Every time I come in the store the staff are really helpful

Reply from hmv (UK) - Wolverhampton
Keep in formed of the process of the order and when collecting the Blu-ray, it was prompt easy and the staff were polite.

Reply from hmv (UK) - Wolverhampton
They have superb customer service and fast delivery. Plus excellent qaulity items

Reply from hmv (UK) - Wolverhampton
Easy to order.Cd was good value and hard to get.so pleased.customr service excellent .

Reply from hmv (UK) - Wolverhampton
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