My heating stopped working so I rang Holdcroft Heating & Gas Fitting Limited at 1.00pm. The engineer arrived at 2.30pm and by 3.30pm he was gone having explained the problem and the heating was workin... See more
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Written by the company
We believe the most important thing is family. We have dedicated over 30 years to keeping the families of Staffordshire and Cheshire warm. Because an efficient central heating system means families can have more money to spend on the things that really matter. We install market leading brands at fair prices and provide an honest and reliable service. "let our family take care of yours"
Contact info
Moorland Road, ST6 1EA, Stoke-on-Trent, United Kingdom
- 01782 811102
- sales.holdcroft@holdcroftheating.com
- www.holdcroftheating.com
Hasn’t replied to negative reviews
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Do not recommend.
I am very disappointed by the service from this company and would not recommend. They messed me around over all the arrangements made with them wasting my time trying to organise repairs from a distance for an elderly relative in a care home.
Great service
Service from start to finish was excellent. Everyone I had contact with was very helpfull and friendly. Job completed with no issues.
Made to feel a valued customer…
Made to feel a valued customer everything from booking a service to follow up was great . Engineer seemed very thorough, highly recommend this family firm. Keep up the great work
Prompt service
Prompt service
Friendly and efficient staff
Boiler repaired with new part in the same afternoon
Many thanks to Martin
Driving via intuition
Van drivers need to learn how to use their indicators. Incredibly poor service.
The Best of the Beast
I hjave used this company for 8 or 9 years now. in that time i have had a first c;ass service. Always ready to carry out the work, alsways fair on prices. I know when i want something done all i have to do is give them a call. They give me peace of mind as i know once i have spoken to them the job is as goods as done. If there is anything that they discover they will speak with me and we discuss it. They even make paying them a nice experience!
Outstanding customer service
As always, excellent service from everyone at Holdcroft's. Every member of staff is polite, friendly, professional and efficient. I can think of several other companies I deal with who could learn a lot from Holdcroft's. Well done all of you, your services are very much appreciated.
Boiler Service 5⭐
Had Martin come out and service our boiler today, Very Professional and Knowledgeable, explained things to me that I wasn't sure of and made sure our Boiler is on top form for another 12 months.Thank you Martin & Holdcroft Heating ✨
Superb job
Decided to choose Holdcrofts having seen my cousins boiler they had installed. John came out to explain which boiler would be suitable and gave me a quote. Very knowledgeable.A couple of weeks later Leigh and Dan did a superb job never stopped working. Also solved a problem with my bath.Would recommend Holdcrofts.
I have used Holdcroft for many years to…
I have used Holdcroft for many years to provide gas servicing and odd jobs. They have just fitted me new pipe work and repaired a leak. As Always Leigh was brilliant from start to finish. Excellent customer service and a first class company
Great service from start to finish with…
Great service from start to finish with Martin the boiler technician to the ladies in the office. Diagnostic to completion of the job only took a few days, Martin was smart and professional.
Great experience all round.
Recommended …
Very pleasant and polite fitters clean , efficient and thorough job.
Liam came to service my mums boiler
Liam came to service my mums boiler. He was very friendly, extremely helpful and made my mum feel safe and reassured. A credit to your company, he went above and beyond. Thank you
Chosen after recommendation
Chosen after recommendation. Prompt survey by John and given an acceptable quote later the same day. Work started 10 days later and was completed within 2 days most satisfactory. Leigh and Dan were most professional and a credit to the company. Followed on by Dave the Electrician who completed the work to a very high standard. We would have no hesitation in recommending them and Holdcrofts.
The Engineer (Martin Wright) was a…
The Engineer (Martin Wright) was a really nice guy, knew his stuff, clean and tidy, polite and friendly and explained what he had done and why. Excellent work!
Excellent recommendation
We had a new boiler fitted after our old boiler died after 30yrs of service. Contacted Holdcroft’s after recommendation. Excellent service from start to finish. We found the whole process flawless. First rate customer service all round.
Always a positive experience with…
Always a positive experience with Holdcroft.
We've had a boiler service from Holdcroft Heating and Gas Fitting Ltd
We've had a boiler service from Holdcroft and the technician, as always, was on time, friendly and helpful regarding a small issue with the boiler. Thank you.
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