We had an Family vacation at Thalia hotel thanks to the loving crew in the hotel, very good and clean rooms. Plenty of fresh food at breakfast, warm and loving service and they gave us personal at... See more
Company replied
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We had an Family vacation at Thalia hotel thanks to the loving crew in the hotel, very good and clean rooms. Plenty of fresh food at breakfast, warm and loving service and they gave us personal at... See more
Company replied
They could not complete a hotel booking on time and my travel plans are negatively affected. Impossible to reach them over email or phone. They claimed that they were trying to reach me and it is not... See more
we been in casa mare for the second time, the hotel wasnt as good as two years ago. foamparty you beed to pay for, you need to pay for upgrade, otherwise you need to pay for botles of water and... See more
We are in hotel Lake & River for the fifth time. It is a fantastic hotel. The room is allways clean. The welcome at the reception is very nice. The staff in the lobby make you feel home. The food in... See more
Company replied
HolidayCheck ist eine der größten Reise- und Bewertungsplattformen Europas. Bewerten Sie Ihre Erfahrung mit unserer Website, App, Buchung oder dem Service von HolidayCheck Reisen. Teilen Sie, wie Sie Urlaube und Mietwagenangebote vergleichen und buchen, Bewertungen abgeben oder das Reiseforum nutzen. Leistungen von Hotels, Airlines oder Anbietern vor Ort bitte auf der jeweiligen Firmenseite bewerten. Wir freuen uns über Bewertungen zu Ihrem Erlebnis mit HolidayCheck : wie Sie unsere Website oder App nutzen, wie einfach Sie den passenden Urlaub gefunden haben, Ihre Erfahrung mit Buchung, Service oder Beratung, den Service unseres eigenen Veranstalters HolidayCheck Reisen, wie Sie Bewertungen abgeben oder Reisetipps lesen, oder wie Sie das Reiseforum und den Austausch mit unserer Community und den engagierten Admins erleben. Bitte beachten Sie: Bewertungen zu Hotelaufenthalten, Flugzeiten, Airline-, Mietwagen- oder externen Veranstalterleistungen vor Ort gehören nicht auf dieses Profil, da diese Leistungen nicht direkt von HolidayCheck erbracht werden. Solche Erfahrungen können Sie gern auf der jeweiligen Hotel-, Veranstalter- oder Anbieter-Seite teilen. Ihr ehrliches Feedback hilft uns, HolidayCheck stetig weiterzuentwickeln – damit Urlaubssuche, Service, Bewertungen und Austausch in unserer Community noch besser werden.
Germany
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Replied to 98% of negative reviews
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Hi we would just like to thank every member of Staff for looking after us at the ivy cyrene island hotel Egypt best holiday by far, so clean and tidy Staff couldn't do enough for us, we met up with a great couple from Newcastle witch was amazing, entertainment is out this world, food and drinks were good specially the cocktails lol just like to say a big thank you for Mr mohamed nabil who welcomes you as soon as we walked in at the main reception big smile every time and very nice man 10/10 and a big thank you to salah on the out side bar always there with a smile on his face one of the best,and the tall one with the red shorts can't remember his name but if you needed a towel or anything he's the man but other than that the all the staff were amazing see you 21/12/25 love from boss man

Reply from HolidayCheck.de
Grecotel Luxme White Palace Crete- our recent stay here was amazing from start to finish. Firstly, the staff were very helpful and attentive, could not do enough for you. The hotel was wall to wall beautiful white, great architecture and relaxing atmosphere throughout. The variety of restaurants was great and food quality was high standards. The pools were lovely and clean and the long private beach was perfect. The accommodation was spotless and well designed for our needs. Overall, a fabulous stay and highly recommend for couples, families, groups and solo travellers.

Reply from HolidayCheck.de
The Cornelia deluxe hotel in Belek is amazing my friend and I have been there 15 times and we think it is the best in turkey.The staff peril and Alana were both amazing. The bell boys were so helpful. The food was very varied and tasty. The alacartes are special with a charge of €15 p.p.well worth the cost. The spa was lovely and relaxing.The swim up rooms are 5/5.special .

Reply from HolidayCheck.de
Monica Beach Hotel in Costa Calma is a good hotel. Always good services for all things. Was there for the 4th time. Wil go back next year,happy to go again 2025.

Reply from HolidayCheck.de
Having the most amazing time here so far , perfect in every way , thank you to all the staff for making it so special ,

Reply from HolidayCheck.de
The hotel is really one of the best hotels on the island of dreams, Djerba. Everything is at a very good level. All the workers are kind and make you laugh. The animation is very nice and you find nice talk with them, but unfortunately there are two girls from the tourism animation who speak to us in English because they are from Czech and Poland and they want us to talk badly about the hotel and they told us that we should advise our friends not to come to this hotel.

Reply from HolidayCheck.de
Amwaj Rotana, Jumeirah Beach, Dubai.
What a wonderful place this is! The location is superb! Close to the main beach with a private entrance gateway. The food is also great and probably the best breakfast I have had. The rooms are really nice and clean. But overall the staff is 7stars helpfull. In the restaurants, the lobby, the cleaners all of them but in our case a special thanks to Mr. Moubarak, Duty Manager on our arrival. From the very first moment hé and his team did a fantastic job to make us feel at home. Really impressive the personal touch they gave our visit, especially for such a big hotel. Great to see this level of hospitality these days. We will come back!

Reply from HolidayCheck.de
The booking was ok, easy. The hotel descriptions on the website are entirely not correct. So like in our case on holiday check it was and still written the hotel has a tennis court, but that's is not true, a gym, only the weights could be used, one treadmill but was out of service, no indoor children's playing ground, what was there was a small place at an extra charge of 5 euros for 20mins, total rip off. They need to try and get the updated hotel descriptions to help customers make more informed decisions.

Reply from HolidayCheck.de
Restaurant Filini’s in Radisson hotel Port Ghalib is super! Echt perfect eten met super lief personeel. Echt een must om heen te gaan 🥰

Reply from HolidayCheck.de
No english speaking customer service, no service and when I tried to speak german she hanged up. Terrible, could not do any worse.
Online, it seems like my booking is cancelled. After what i could understand, she says everything is fine, but I had to wait for confirmation. When I asked if I could just cancel it, because it seemed like some scam. But she denied me to do so.

Reply from HolidayCheck.de
Photoartsstudio sea planet hotel fotograaf one of the best out in the contry for your photo's

Reply from HolidayCheck.de
Very good site to get great prices for stays. I often find lowest prices for beach stays in luxurious hotels.
Cancellations are made easy

Reply from HolidayCheck.de
Worst experience with this company. I made a reservation and after less than 10 minutes I saw that I wrote the last name twice. I wanted to correct it but they sent me an email that it is no longer possible. I canceled and rebooked at the same hotel, same date and paid. Now I have to pay for the first reservation and I can't talk to them on the phone to clarify. Disappointing!!!

Reply from HolidayCheck.de
We recently stayed at the Insotel Fenicia Prestige in Ibiza. It was our 5th or 6th stay. Overall we like the hotel and some of the long serving staff. However, here are some negatives…
The spa bath on our terrace needed attention from the maintenance team. This is the third year in a row that we have needed to call maintenance to fix the problem. Does no one check these things periodically? The parasol was broken and would only stay ‘up’ by having to mess around with the chord. My improvisation worked and I couldn’t be bothered to get a replacement. Finally, it seemed like every other day the cleaning staff forget some aspect of their duties. For instance - no towel left for the bidet. No drinking water left in the room. Towel delivery was sporadic. 4 towels done day; two the next. Finally, unlike previous years the outside tables set for dinner were 50 per cent fewer in number. This was very disappointing as many residents who wanted to eat Al fresco were turned away. The dining room is excellent but the light is so bright it kills any positive ambience. The way the ceiling lights are designed this matter could be easily resolved. Finally, I must say that the food provided for breakfast and dinner in the main restaurant was very good this year. In the past two years ( albeit following lockdown and the aftermath of the pandemic) the standard had been poor by 5 star standards. I like this hotel and it is not the only Insotel we have stayed at over the years but in my view it does need an internal review of all facets of the customer offering. One final observation. The new Michelin star restaurant is a great addition. However, it looked to me like as though it have taken ‘pre dinner’ drinks business away from the lounge adjacent to the reception and the terrace.

Reply from HolidayCheck.de
We had a wonderful time in Paguera Park, the hotel staff is very nice and patient
Breakfast, lunch and diner were top !!
No plastic bottles at the room, but durable hygienic watertaps everywhere
You will get one big towel for the swimming pool and to change you pay 1,50 , also durable
One swimming pool for the kids and behind a part of the hotel one pool for adults
Near to the beach and the boulevard
The rooms are clean and there is a big bathroom with always warm water in the shower
This was the second time in this hotel and we will be back next year :)

Reply from HolidayCheck.de
We have booked with holidaycheck to go to turkey with fti!. They speak only german. No one Speaks english and they hang up on you! We found a agency who want tot take over our holiday and if holidaycheck can send our holiday confirmation? Bud they dont want to send it! They say we have to wait to see what fti is going to do. We want to know wat to do. Holidaycheck says that they dont want us to contact them about fti. What do we need to do then! Just wait. We want to know if our holiday is going to be cancelled or not!
De people who work there are not nice they hang up just becaus i ask for someone who speaks english!

Reply from HolidayCheck.de
Eftalia blue, new hotel just opening start of may 2024.
After reading so negative reviews on Facebook I can ensure you that the hotel is gorgeous! Staff are all so friendly didn't come against any unsatisfactory standards. Yes there are queues at the bar but went down so quickly and can take cold cup of your own they are happy to fill it up for you. Food was decent your average all inclusive. There will still stuff that hadn't fully opened but did not hinder our stay, I will definitely return in the future

Reply from HolidayCheck.de
At eftalia ocean brill place kids love it, bar man ugur is fab really nice man

Reply from HolidayCheck.de
Holidaying at eftalia ocean right now absolutely love it, our bar man ugur is amazing nothing to big or small for him 5 star

Reply from HolidayCheck.de
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