Hollister Co. Reviews 

The workers were disrespectful. The store was a complete mess in the fitting rooms. Took the workers forever to open other line for payments.

Bought a 2 shirts and colour changed after wearing for a week tried to return and they said it’s not their fault and they can’t take it back

if you’re ever going to order from Hollister, do not ever use the shipping company FedEx they are quite literally the biggest scam you will ever come across. I will make it my life duty to quite literally avoid these people because of how dumb their businesses. They’ve literally withheld my package two days past the shipping date without giving me any knowledge of when I’m going to get my package or any shipping date up to where my package even is. It’s complete and utter bull stay away from them. They are scammers. They will literally take your package and your money and give you nothing. I’m surprised that they’re still allowed to deliver packages. They should be blacklisted. Do not use FedEx now I have lost and $130 package because of FedEx if I would’ve used any other shipping company I would’ve had my package two days ago do not use them.

While the Hollister t-shirts we bought at quite nice, within a week a hole appeared in one of the shirts. I then found that the return policy required sending back the item and paying a fee -- the cost would exceed the refund amount. So, poor quality and poor customer service policy -- and a lack of a place to register a complaint -- make this a place I will avoid in the future.

The quality of their clothing is consistently good—especially their jeans and basics, which always fit well and last. I love how their collections stay on trend without being too flashy, and the fabrics (especially in their loungewear and summer pieces) are super soft and comfortable.

Shipping is usually quick, and returns are easy when needed. I also appreciate how the sizing has become more inclusive over time. Overall, a great brand for everyday style with a laid-back vibe. Highly recommend!

They sent me Chinos with a massive hole near the back pocket then made me pay for the return fee since they don't offer free returns to Australian customers.

I do not recommend.

They sent me the wrong jeans, I ordered low rise flare and they sent me high rise baggy jeans (it even says in the label high rise baggy when my order comfirmation says low rise flare). I understand that people can make mistakes but they have not given me the option to be sent the ones I actually ordered. It is clear that the reason I have been sent the wrong ones is because the jeans I ordered are now out of stock on the website showing they have sold me something that they did not have in stock so they decided to send me the wrong ones and now I have to go out of my way to return them. I am really disappointed as I quite liked this shop as their jeans fit really nicely... not when you are sent the right ones though :/

Absolutely amazing!!! I only buy clothes from Hollister, the colours, the quality, the whole experience is just outstanding. If you got a problem, they will sort it out for you and they are super generous. Don't read the bad reviews, go and check it by yourself.

Lovely good quality, slightly different products. They have genuine sales and I love the returns policy where exchanges are super simple and easy - far easier than many other companies. If you're a member, you get good rewards and can work up to free delivery. Their loungeware and casual tops are lovely and brushed cotton shorts/PJ's are just gorgeous 😍 delivery is slower than I would like but other than that I'm very happy and would recommend.

My top pick from Hollister is easily the gilly hicks recharge zip up jacket in purple. It has pockets, looks cute, great exercise top and can be worn not exercising. I love it ! I wear it atleast once a week!

I love Hollister jeans but the t-shirt's are kind of bland and lack style I liked when they had the Marvel shirts and other cool designs that had a little pizzaz.

I apsouletly love Hollister+ usually…
I apsouletly love Hollister+ usually have a great experience with them, usually high quality items that never show signs of wear. Not so long ago (but over 30 days ago), I made a big order including 2 fold over leggins. The outer stitched seams on the inner of each leg, which are decorative on the flares are pilling badly, noticeably so that they look like they’re really old. Not what one would expect from a good quality pair of trousers - expect much longer longevity as they are basically now only wearable within the house. I brought this issue to the customer service chat who were horrendous + unhelpful. I’m not able to attach screenshots but my issues were responded with saying sorry but it’s over the 30 day return period and not addressing anything. I was also cut off mid typing more of an explanation by the representative saying ‘there’s nothing more i can do’ about my issue. Mind blown by the lack of care for a customer, i wanted a recipt of the chats and was met with a really long email with the chats being unreadable, being one letter per line and vertical if that makes sense. I also asked for a manager and was told i have to ring to do that which i would then have to re explain my issue. Ridiculous

I’ve been shopping at Hollister for a very long time but I just recently began ordering from them online. So far I have not had any negative experiences. Their customer service is among the best in comparison to their competitors. No issues with orders or shipping etc. I hope to continue having good experiences with Hollister, they make the jeans that fit me the absolute best.

My go to clothes shop, everything is so cute and sizes are so inclusive. I love how the website is filled with a mixed range of models and I made full use of the buy 1 get 1 half price offer last month! I also love that you can exchange in store even if you bought online

I went to the Hollister goodie from the Wyoming Valley Mall today, because I lost mine that I had for many years and one of the sales person named Gab, went to the back and found me a similar one. I want to thank her for what she done to go above and beyond to help me.

This Hollister of recent times is the absolute worst. From being my go to brand to not finding one thing I like . What happened to the fun Hollister logo T-shirts? Not even an option ??? Why have surfboards in the store but not have a beach vibe with the tshirts ? Everything is baggy, boxy and plain. Pls go back to being Hollister.

poorly made, jeans ripped on the seams, can not repair, label states made in mexico not usa. false advertising when their website state usa.

I love their clothes, but the newsletters are getting out of control even after I subscribed multiple times.

I have been wearing Hollister since 2006 I love their clothes but as of now I don’t know who is the designer but all of their clothes suck there are no original designs anymore all of these college teams and baggy clothes are not what I’m use to. The sweatpants with hollister going down the leg is gone the tees with the bird with hollister around it gone I don’t know if they are trying to appeal to a different base but the collections they have now suck. Please go back to the hollister I fell in love with I really need new shirts and sweats PLEASE !!!!!!!!!!!