From negotiating the purchase of a Fairford L shaped sofa set and a Chichester parasol to its delivery and assembly, I found Holloways professional and friendly. A big Well Done to their Team.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am delighted with my Chelsea furniture, it is very well made, comfy & looks great. So glad I ordered from Holloways as their service has been first class from start to finish, would highly recommen... See more
Company replied
We love our Kew conservatory furniture and are pleased we made the 3 hour round trip to visit Holloways (it seemed a lot of money to spend without seeing the product). The cake itself was worth the jo... See more
Company replied
Superb service from purchasing right through to delivery. Sarah was most helpful in helping us when we were choosing what we wanted. Then a phone call to arrange a date for delivery. The two lads who... See more
Company replied
Company details
Written by the company
For more than 35 years, Holloways has been supplying exceptional living, dining, garden and conservatory furniture to discerning customers across the UK and beyond. Family-run, we pride ourselves on British-made furniture, built to last, underpinned by unrivalled knowledge and excellent customer service. Our stunning Worcestershire furniture showrooms are surrounded by farm fields and ancient English woodland, and are a stone's throw from the footpaths and bridleways of the Worcestershire Way. Converted hop kilns are home to four floors of luxury furniture, a well-established interior design studio and beautiful gift shop filled with stylish accessories, home fragrance, kitchenware and indoor and outdoor lighting. The state-of-the-art Gallery Showroom houses a huge Neptune store-in-store – showcasing the very best furniture and accessories from this great British brand – as well as The Sanctuary, our hair, beauty and aesthetics salon. Holloways award-winning, farm-to-fork café, The Glasshouse, is situated inside an elegant conservatory with glorious views across the Suckley Hills. Breakfast, lunch and afternoon tea menus are seasonal, making use of the very best ingredients from award-winning Worcestershire and Herefordshire food and drink producers. Outside, courtyards are brimming with one-off garden antiques, statuary and contemporary sculpture from sister business Holloways Garden Antiques, along with a vast collection of hand-thrown Italian terracotta pots in every shape and size. Holloways is the UK's leading specialist in conservatory and garden room furniture. Nationwide delivery.
Contact info
Lower Court, Suckley, Worcestershire, WR6 5DE, Suckley, United Kingdom
- 01886 884665
- sales@holloways.co.uk
- www.holloways.co.uk
4.9
Excellent
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great in-store service
Great in-store service. Good quality furniture delivered by friendly and professional delivery men. They didnt quibble about carrying the furniture (via the neighbours property) over the fence and then up 23 steps. Highly recommended.
8 December 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks for such a great review, Thomas. We've passed your kind comments on to the delivery team – they always like a challenge! Thrilled you're so pleased with your purchases and hope to welcome you to Holloways again soon.
Fantastic company great service
Fantastic company, very friendly and approachable and kept in contact with updates about my order. The two guys that delivered were a real credit to your company.
I will use you again, thank you.
1 November 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you, Martyn, for such a lovely review. We've passed on your kind words to the delivery team – they're delighted, and we're thrilled you were so pleased with the service. Warm wishes, Holloways
Amazing from start to finish
Amazing from start to finish. Even delivered a little earlier than expected. Definitely recommend.
25 October 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for taking the time to review us, Mark. Delighted you're so pleased with the service you received from Holloways. We'll pass on your kind comments to the team. Warm wishes, Holloways
Outstanding Customer Experience
This is the most professional and friendly company I have come across in many years. We spoke to a number of staff about our intended purchase of staddlestones and they all gave us very helpful, knowledgeable and well informed advice and guidance. Delivery was a straight forward process and the two delivery chaps were very friendly and did an excellent job of positioning the staddlestones in the garden. Absolutely delighted with our purchase and our customer experience.
24 August 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Eric, you've made our day – thank you for taking the trouble to write such a lovely review. We're thrilled you're so pleased with your staddle stones and have passed on your kind words to our sales and delivery teams. Hope you enjoy them for many years to come. Warm wishes, Holloways
The whole experience with Holloways was…
The whole experience with Holloways was superb. I was kept fully informed and the delivery was seamless. I am very happy with the chair I bought and it was so much cheaper than buying it from my local furniture store. I would definitely use them again.
28 September 2022
Unprompted review
Reply from Holloways Contemporary Country Living
What a lovely review, Mrs S – thank you so much. We're delighted you're so pleased with your chair. Warm wishes, the Holloways team
Great product and superb service
Great product and superb service, thank you
10 September 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks for taking the time to review us, Colin. Hugely appreciated.
Fabulous Tuscan Terracotta Pots…
Fabulous Tuscan Terracotta Pots purchased from this vendor. Great price, delivered quickly with care. Recommended.
18 August 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thrilled you're so pleased with your pots, Nick. Thanks so much for your review. Warm wishes, the Holloways team
Absolutely thrilled with my Heronswood…
Absolutely thrilled with my Heronswood Conservatory furniture . Annie in Sales helped me to make the right choice and gave great advice on choice of fabrics .
The delivery was great too , the guys were friendly and courteous ( can’t remember their names ) .
Overall super service from start to finish .
15 August 2022
Unprompted review
Reply from Holloways Contemporary Country Living
We're so glad you're so pleased with your conservatory furniture and we've passed your kind words on to Annie and our delivery team. Thanks so much for taking the trouble to write. Hope your Heronswood brings you joy for many years. Warm wishes, Holloways
Excellent friendly service
Excellent friendly service, will definitely recommend
15 August 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you so much for your review – very much appreciated.
Excellent from start to finish.
Excellent service from start to finish.
Many thanks to Sophie from the sales team who got me the best deal possible on my garden furniture.
She was professional, polite and knowledgeable.
Holloways deliver their own furniture and the guys go the extra mile. From giving a phone call with a detailed time of delivery to unpacking, assembling, checking over and taking all packaging away.
Fabulous I am made up with my new Bramblecrest Monterey 6 seater Eliptical dining set and the sales and service from Holloways.
9 August 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for your review, Keith. Delighted you're so pleased with your Monterey outdoor furniture, and we've passed on your kind words to Sophie and the delivery team. Wishing you many happy hours in your garden in all this lovely sunshine.
The best company I have dealt with in a…
The best company I have dealt with in a long time ! I did ring to say what a great service ..from ordering to delivery it makes such a difference with the personal touch . Will be definitely ordering again . Thankyou! Maria from Cornwall
23 May 2022
Unprompted review
Reply from Holloways Contemporary Country Living
How lovely, Maria – thank you so much for your review. We've passed your kind words on to our sales and delivery teams, and you've made their day. Warm wishes, the Holloways team.
Excellent
Excellent service, accommodated delivery request which was very much appreciated. Loungers fantastic quality, delighted all round. Would not hesitate to recommend Holloways.
28 April 2022
Unprompted review
Reply from Holloways Contemporary Country Living
We're thrilled you're so pleased with your garden furniture, Gloria. Thank you so much for such a lovely review.
Excellent service form start to…
Excellent service form start to delivery, well done team Holloway
20 April 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you so much for your review. Warm wishes, the Holloways team.
Excellent service from start to finish
Excellent service from start to finish. Our large garden dining table and chairs were delivered in the timeframe given at the time of purchase. The delivery team were excellent, calling an hour before arrival to give us a heads up and were extremely professional and polite whilst assembling the furniture and taking away all associated packaging. Would definitely recommend.
14 April 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for your review. We've passed on your kind words to our delivery team – they're thrilled. Warm wishes, the Holloways team.
Always Great Service
I am a regular customer and have always found this company excellent in every respect. My very large terracotta pot arrived on the day/time agreed. The 2 delivery guy's brought it to my rear garden and placed it in position. Holloways always go that extra mile and certainly deserve the 5 stars.
16 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
We're so pleased your pot arrived safely, Rob. Thanks so much for shopping with us, and we hope to welcome you to Holloways again soon.
My garden furniture delivery
My garden furniture delivery
This arrived on time and was unpacked and positioned perfectly. My only negative is when erecting tables with glass tops it would be helpful if the delivery guys wore gloves when fitting the glass table top as their fingerprints were all over the top and underside of the glass which rather spoilt the look if it.
16 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you so much for your feedback, Mrs Green – we appreciate you taking the time to write, and have passed on your comments to our delivery team.
Fabulous from start to finish
Fabulous from start to finish. After 22 years of our old sofas we decided to treat ourselves! Holloways was a super find, lovely furniture but service with a personal touch. We are thrilled with our new sofas and wish we’d found Holloways years ago!!
11 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
What a fabulous review, Claire! We're thrilled you found us, and that you're so pleased with your new sofas. Hope to welcome you to Holloways again soon.
New sofas
We have just had our beautiful new sofas delivered.We so enjoyed our trips to Holloways which is a delight to look around and choose.I believe our order was Sophie’s first;she was very friendly and professional.
The delivery staff were excellent,very friendly,happy and efficient.
What great service,thank you so much!
6 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
We're absolutely thrilled you're so pleased with your new sofas. Thanks so much for taking the time to review us - we'll pass on your lovely words to Sophie and the delivery team. Warm wishes, the Holloways team
Excellent service
Holloways were incredibly helpful with my order of extra large terracotta pots. Delivery was earlier than expected and the delivery men were excellent.
So happy with my purchase and would definitely recommend this company.
3 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you so much for your review. So pleased you're enjoying your terracotta pots and that all went well with their arrival. We'll pass on your kind words to the delivery team - they'll be thrilled.
Very helpful salespeople
Very helpful salespeople, we soon found what we wanted. Delivery was on time with friendly and professional deliverers who set everything up
3 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
So glad to have been of help, Richard. Thanks so much for taking the time to review us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.