From negotiating the purchase of a Fairford L shaped sofa set and a Chichester parasol to its delivery and assembly, I found Holloways professional and friendly. A big Well Done to their Team.
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See what reviewers are saying
I am delighted with my Chelsea furniture, it is very well made, comfy & looks great. So glad I ordered from Holloways as their service has been first class from start to finish, would highly recommen... See more
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We love our Kew conservatory furniture and are pleased we made the 3 hour round trip to visit Holloways (it seemed a lot of money to spend without seeing the product). The cake itself was worth the jo... See more
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Superb service from purchasing right through to delivery. Sarah was most helpful in helping us when we were choosing what we wanted. Then a phone call to arrange a date for delivery. The two lads who... See more
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Company details
Written by the company
For more than 35 years, Holloways has been supplying exceptional living, dining, garden and conservatory furniture to discerning customers across the UK and beyond. Family-run, we pride ourselves on British-made furniture, built to last, underpinned by unrivalled knowledge and excellent customer service. Our stunning Worcestershire furniture showrooms are surrounded by farm fields and ancient English woodland, and are a stone's throw from the footpaths and bridleways of the Worcestershire Way. Converted hop kilns are home to four floors of luxury furniture, a well-established interior design studio and beautiful gift shop filled with stylish accessories, home fragrance, kitchenware and indoor and outdoor lighting. The state-of-the-art Gallery Showroom houses a huge Neptune store-in-store – showcasing the very best furniture and accessories from this great British brand – as well as The Sanctuary, our hair, beauty and aesthetics salon. Holloways award-winning, farm-to-fork café, The Glasshouse, is situated inside an elegant conservatory with glorious views across the Suckley Hills. Breakfast, lunch and afternoon tea menus are seasonal, making use of the very best ingredients from award-winning Worcestershire and Herefordshire food and drink producers. Outside, courtyards are brimming with one-off garden antiques, statuary and contemporary sculpture from sister business Holloways Garden Antiques, along with a vast collection of hand-thrown Italian terracotta pots in every shape and size. Holloways is the UK's leading specialist in conservatory and garden room furniture. Nationwide delivery.
Contact info
Lower Court, Suckley, Worcestershire, WR6 5DE, Suckley, United Kingdom
- 01886 884665
- sales@holloways.co.uk
- www.holloways.co.uk
4.9
Excellent
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Nice Staddle stone and prompt delivery
Nice Staddle stone and prompt delivery. Guys moved the heavy object into place as well! Thanks.
3 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Really pleased your staddle stone is safely in pride of place. They're not always the easiest things to move, but our team has had plenty of experience and we're always glad to help! Warm wishes, the Holloways team.
We are more than happy with our…
We are more than happy with our purchase from Holloways, it is always a pleasure to visit the showroom and of course dine in the restaurant when in a buying mood. Delivery finally was 12 twelve weeks early which again was very helpful.
Thank you very much PW
3 March 2022
Unprompted review
Reply from Holloways Contemporary Country Living
Excellent news that we managed to get your purchases to you ahead of schedule. Thanks so much for taking the time to review us and we look forward to welcoming you to Holloways again soon.
What great people to deal with
What great people to deal with! Very, very helpful advice from Louise when we were struggling to decide what to buy. Holloways were consistently helpful with our follow-up enquiries and, in the end, a delivery on time by two young men who could not have offered better service. I drove 300 miles to visit Holloways premises. Well worth the journey. Thank you, guys.
20 November 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you, James, for such a great review. We've passed on your kind words to Louise and the delivery team – they're absolutely thrilled. We hope you enjoy your furniture for many years to come, and many thanks again for taking the trouble to write. Warm wishes, the Holloways team.
Sofa beautiful worth the wait and…
Sofa beautiful worth the wait and customer support very good responding very quickly to any question I had on my purchase especially in these difficult times for suppliers
I would like to especially
thank the delivery drivers who did a fantastic job getting furniture into house through a testing entrance hall it looked touch and go 🙂
18 November 2021
Unprompted review
Reply from Holloways Contemporary Country Living
We're thrilled you're so pleased with your furniture and we've passed on your kind words to our delivery team. They're pretty good at negotiating tricky spaces, and it's so lovely to hear it first hand from our customers. Thank you. We hope you enjoy your purchases for many years to come. Warm wishes, the Holloways team.
Great service
Great service. Neil went above and beyond, offering excellent customer service. Can't recommend them highly enough.
12 November 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you so much, Sarah, for your kind words, which we've passed on to Neil and his delivery team. We're thrilled you're so pleased with the Holloways service and hope you enjoy your purchases.
5 stars all round
Fantastic range of products in a stunning location with superb service, reliable delivery plus delicious food in their beautiful restaurant. All round a perfect experience … that I repeat as often as possible.
17 August 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thank you, Mark, for your fantastic review. We're so pleased you enjoy your visits to Holloways so much - here's to many more. Warm wishes, the Holloways team.
All round excellence.
Can't believe I haven't written a review for Holloways before. We LOVE them and have bought a great deal from them. The showroom is delightful - some one has an exceptional eye for colour and display - which tempts one to buy and the competitive pricing seals the deal. The staff are so pleasant and helpful, including the delivery team who go the extra mile. The coffee served in the Glasshouse is the best for miles! Yes I'm a fan.
13 August 2021
Unprompted review
Reply from Holloways Contemporary Country Living
We're absolutely thrilled you've taken the time to review us. Thank you so very much for your kind words, which we'll pass on to our design and delivery teams and the Glasshouse staff. Hope to welcome you again very soon. Warm wishes, the Holloways team.
Ordered garden furniture in March for…
Ordered garden furniture in March for delivery in May, due to shipping issues it did not arrive until mid July. I was disappointed that I had to chase up Holloway’s for updates. However we are pleased with the furniture and delivery people were very helpful and polite.
23 July 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Dear Malcolm,
Thank you so much for your review.
We understand how incredibly frustrating this year's container delays have been for our customers. It's an industry-wide problem, and although out of our hands, our teams are doing everything they can to keep our customers updated as soon as we have new information. And of course to deliver the furniture as soon as it arrives in our showrooms.
Thank you so much for your patience, and again, we are so sorry your furniture took longer than expected. We really are as frustrated as you are with the current situation.
We very much appreciate your feedback, and we're so glad you're pleased with your furniture now it's finally with you. We'll pass on your kind words to our delivery teams, who will be delighted.
Warm wishes, the Holloways team.
Excellent company to deal with
Excellent company to deal with. We ordered conservatory furniture from Holloways during lock down this year and they couldn't have been more helpful, discussing requirements and sending material samples. The furniture arrived within the timeframe given and is just what we had hoped for - sylish, well made and comfortable. I would highly recommend this company.
29 June 2021
Unprompted review
Reply from Holloways Contemporary Country Living
We're so pleased you're pleased, David. Thank you so much for your review. Customer feedback is so important to us, and we're absolutely thrilled you're so delighted with the service and your furniture. Warm wishes, the Holloways team.
Excellent service from start to finish
Excellent service from start to finish.
We were expecting the chair to be delivered and we would have to erect it, not the case it was put together and the packaging removed. We just need some decent weather to enjoy it 🙂
23 June 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Hi Karen
Thank you so much for your kind words. We'll pass on your lovely comments to the delivery team - they're always happy to help, and will be so pleased.
Let's keep our fingers crossed the sun puts his hat back on soon so you can enjoy your garden and your new furniture!
Warm wishes, the Holloways team
Excellent service and amazing staff What an amazing company from start to…
What an amazing company from start to finish . Excellent customer service from answering the phone to delivering my beautiful recliner garden set which was a surprise for my husbands birthday . I cannot thank you enough for outstanding service and a fabulous product which we love so much . Highly recommend Holloway’s to everyone .
16 June 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Hi Jacky. What a wonderful surprise for your husband! We're thrilled you're so pleased with your new garden furniture and will pass on your lovely comments to the team. Thank you. Hope to welcome you to Holloways soon.
Beautiful furniture
Great company, furniture is beautiful and the service is great.
10 June 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks for your lovely review, Maria. The team will be absolutely delighted.
Gardners paradise
What a delightful place to lose yourself for a couple of hours. Enjoyed delicious coffee and cake and invested in several new and antique garden pots: I had been searching for a while and they had a fabulous selection. The delivery chaps were prompt and quite charming. All round 5 stars Team Holloway !
8 June 2021
Unprompted review
Reply from Holloways Contemporary Country Living
What a lovely review, Lisa. Thank you. So pleased you managed to find the pots you were searching for - cake and coffee definitely required after shopping! The team will be thrilled.
Very friendly and helpful from initial…
Very friendly and helpful from initial enquiry stage to delivery. Holloways is now one of my go to sites. Very happy with product and end to end service
3 June 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks, Katie, for your brilliant review. So thrilled you're happy with your purchases and our delivery service. Hope you enjoy your pieces. Warm wishes, the Holloways team.
Excellent & timely service from the…
Excellent & timely service from the delivery team. Product is fabulous. Wouldn't hesitate to recommend.
27 May 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for your great review. Glad everything went smoothly and that you're pleased with your purchase. Warm wishes, the Holloways team.
Excellent service
Excellent service. Efficient and polite throughout from ordering to delivery. Would highly recommend.
24 May 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for such a lovely review - we'll pass your kind words on to the team. They'll be delighted.
Holloways is all about quality
Holloways is all about quality.
Products, staff, food and the experience are all superb.
We’re very pleased with both garden and conservatory furniture. All carefully unpacked by the delivery team.
Thank you.
19 May 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for your kind words, Cate. We're thrilled you're so pleased with your garden and conservatory furniture and will pass on your comments to the team. Hugely appreciated. Hope to welcome you back to Holloways soon.
The delivery team with heavy staddle…
The delivery team with heavy staddle stones to position was absolutely first class
11 May 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much, Christopher. So glad your staddle stones are safely in place - it's never an easy job and our delivery team will really appreciate your kind words. Warm wishes, the Holloways team.
I ordered our sofa online after…I visited Holloways
I ordered our sofa online after visiting your showroom. Very helpful sales lady and given an estimated time of delivery. Sure enough that week i received a phone call to arrange delivery. The delivery men were exceptionally helpful and even moved our old sofa to the garage. Excellent service all round
11 May 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Really glad you've been so pleased with the service from Holloways. Thank you so much for your lovely review - our sales and delivery teams will be thrilled.
Great customer service
Great customer service. Accurate information communicated re delivery. Polite and efficient assembly by staff. Thank you
11 May 2021
Unprompted review
Reply from Holloways Contemporary Country Living
Thanks so much for your lovely review - it's hugely appreciated by the whole Holloways team.
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