HomeAdvisor Reviews 

22,644
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the professionalism and quality of the work provided. Reviewers often highlighted the respectful and efficient nature of the staff. Some also found the pricing to be fair and reasonable for the services received. However, some customers also noted significant issues with pricing and payment practices. Many people reported difficulties with cancellation processes and unexpected charges. There were also concerns about poor communication and unfulfilled service commitments, such as contractors not showing up or providing inadequate work. Some reviewers experienced problems with lead quality and a lack of support when issues arose.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers reporting positive experiences such... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism,... See more

Price

Clients share negative opinions on price, with many reviewers feeling overcharged and encountering unclear... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting issues such as being charged for... See more

Customer communications

Customers had negative experiences with contact, often finding it difficult to communicate clearly due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you want a beautiful and expert tile experience, you will call Family Marble Tile Restoration. .their knowledge and expertise, and respect for the client is Rare these days!My tiles on half my... See more

Company replied

Rated 5 out of 5 stars

I have hired All American Hardwood Floors for several years, and their work has always been extremely professional. They have always provided quality work for a fair price. If you are looking to find... See more

Company replied

Rated 5 out of 5 stars

Called Mike from Grendi Construction, he was here at 7pm and He looked at my attic Fan and we agreed to replace it. He Gave Me A Fair Price and By 8:45 Pm the new Fan Was in . His worker did Th... See more

Company replied

Rated 5 out of 5 stars

First Light Home Services did an excellent job replacing our roof and supporting us through a very difficult insurance process. Joshua started our storm damage claim with our insurance comp... See more

Company replied


Company details

  1. Handyman

Written by the company

Founded in 1998, HomeAdvisor is the operator of the largest home services marketplace across the globe. With HomeAdvisor, homeowners can find prescreened local service professionals; view average project costs; read verified ratings and reviews; and instantly book home improvement, maintenance, and repair appointments online. Learn More: Start a Project True Cost Guide Homeowner Resources Find Pros Near Me


Contact info

3.0

Average

TrustScore 3 out of 5

23k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(22,644)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Garbage company

Garbage company. I've tried unsubscribing over 10 times. I've called in twice and supposedly on their "do not contact list" and I still get their emails. There's no way to delete your account or remove your email.

6 October 2023
Unprompted review
Rated 5 out of 5 stars

A & M Tree Specialist of Orange

A & M Tree Specialist of Orange, CA is a very professional and reasonably priced company. They left our property cleaner than when they arrived, and the trees never looked better. Highly recommended!

28 September 2023
Rated 2 out of 5 stars

Check reviews from as many sources as possible.

Over the past view jobs I've submitted it appears contractors selected from the proposed picklist of qualified contractors are not required by Angi to respond if they are not interested. Some promise to come out to prepare an estimate, but fail to keep that promise. It's a discouraging process.

29 September 2023
Rated 5 out of 5 stars

Service contract visit.

John C. was very professional and gave great advice. I totally recommend Varsity Home Service Company. My husband and I are so happy with our new oil burner. It works great! Also it is good to have a service contract.

25 September 2023
Unprompted review
Rated 4 out of 5 stars

I was surprised at the lack of professionalism

I was surprised by lack of professionalism on phone with customer service and with appliance crew that showed up. The work itself was good, efficient, reasonable. Their actions were not professional. It was like having a neighbor down the road come to help.

19 September 2023
Rated 5 out of 5 stars

The app is reliable

The app is reliable, prompt, and communicates with clients as much as needed. They give a number of references that you can choose from and the reviews of former clients were very helpful in making me decide who to pick.
When I saw that the Service company I chose got great reviews- I went ahead for them exlusively. I was glad I didn’t make a mistake.

21 September 2023
Rated 5 out of 5 stars

Recommend

Swift communication and provided service. The staff was amazing and detailed.

20 September 2023

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