Homeavdirect Reviews 

1,550
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Phoned for advice on which home theatre system to purchase. Received good personal advice and ordered home theatre system and speakers. Arrived 8 o'clock next morning. Couldn't have been more pleased.... See more

Rated 1 out of 5 stars

Tried to order a small bluetooth speaker. Say they deliver free to mainland UK. Now told Scottish Highlands are not mainland and I am expected to pay an extra £12. This item could be shipped by Roya... See more

Rated 1 out of 5 stars

Incredibly disappointing waited in all day Saturday eventually called at 5.40 despite saying open until 6pm but no answer. The DPD tracking number supplied says they are waiting for the package to arr... See more

Rated 5 out of 5 stars

I needed a new AV receiver and wanted to hear my short list in action before i decided Home AV Directs store has several AV dem rooms from start up to top end where i could listen to the sound sys... See more

Company details

  1. TV shop
  2. Electronics store
  3. Hi-fi shop

Information provided by various external sources

Shop online now for all your Home Audio and Visual needs – Fantastic savings on LCD & Plasma TVs, plus a huge range of Blue Ray & DVD players, DAB radios, headphones and much more


Contact info

3.8

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(1,550)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend!

Very quick service considering the circumstances, no issues at all with the product and communication was very prompt throughout, thanks!

2 December 2020
Rated 5 out of 5 stars

New Amp

Item arrived the next day, no damage, an easy and painless purchase.

1 December 2020
Rated 5 out of 5 stars

Superb service and competitively…

Superb service and competitively priced!
Cheaper than Amazon and personal service. Vee was so helpful and efficient.
There was an issue with part of the order, which was rectified with no quibble within 24 hours.
If you want any form of AV equipment these are the people to use!

26 November 2020
Unprompted review
Rated 5 out of 5 stars

great stands

very fast delivery and was kept informed regular,would use again and the q acoustic stands where as expected,very smart and packaging was ok but not great all in all good service.

3 November 2020
Rated 4 out of 5 stars

Bit of a delay, but quickly resolved

There was a week delay after ordering from Home AV Direct, so i called them. they said they were waiting for stock or the colour item i ordered. they said they had other colours in stock if i didnt want to wait. I changed to the stock coloured item and it was delived the next day!

3 November 2020
Rated 5 out of 5 stars

Satisfied customer

After an initial minor hiccup, the pair of white speaker stands for my Concept 20 speakers were delivered 15 min into the 1-h delivery slot. I was most impressed by the delivery information sent to me by DPD. The stands are superb, and were easy to assemble.

2 November 2020
Rated 4 out of 5 stars

Great fast service

Great fast service, however I would've left a 5* except they sent my item with European plugs. It would've been nice if they'd also sent the adaptors.

5 October 2020
Unprompted review

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