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Homebase - Herne Bay Reviews 

334
•
TrustScore 5 out of 5

4.9

Home improvement shop
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Location

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Eddington Business Park, Eddington Way, CT6 5UJ Herne Bay, Kent, GB

•
0345 640 7571

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Rated 4 out of 5 stars

Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star becaus... See more

Rated 4 out of 5 stars

Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess

Rated 4 out of 5 stars

Didn't have everything I needed but Linda was brilliant

Company details

  1. #224 of 245 best companies in Home improvement shop
  2. #102 of 114 best companies in Bathroom Supply Shop
  3. #110 of 125 best companies in DIY Store
  4. #366 of 397 best companies in Home Furniture Shop
  5. #174 of 190 best companies in Garden centre
  6. #40 of 46 best companies in Kitchen Furniture Shop

About Homebase - Herne Bay

Written by the company

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Eddington Business Park, Eddington Way, CT6 5UJ, Herne Bay, Kent, United Kingdom

  • 0345 640 7571

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(334)

641 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply the best

Homebase is easily one of the best places to shop.The Herne Bay branch has so many kind and helpful staff.
We needed some paint mixed and they pointed out that they were buy 2 get the 3rd half price. The store is spotless and well maintained. Whenever I go there I know I will be treated with courtesy and respect. Staff on the tills are polite and friendly. A tragedy that it is closing down.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was served by a very helpful and pleasant lady Linda at the Herne Bay Homebase. She asked a colleague to locate some paint I needed from the store room and helped me out with the multibuy offer. Very pleased with the service I received.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Screw adept in Herne bay

Staff knew exactly what I needed and directed me top the correct aisle. LINDA was especially helpful and efficient as I did not know the exact name of the tool i needed.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Linda is the stand out star of Herne…

Linda is the stand out star of Herne Bay store.
Always ready to help, goes above and beyond and ready with a smile and a chat every time. Always pleased to see she is working when I pop in. She’s a real asset to the store.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

After sales

The sales assistant was.very.professional in dealing with my issue her name was linda wish all people who serve would deal with situation like her

12 November 2024
Unprompted review

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