Homebase - Selby Reviews 

Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint when the store opened at 09:00. Even then, when at the store, the click and collect station was unmanned, and none of the checkout staff offered assistance until I asked. Disappointing service.

It's good to click and collect bags of compost ready to go and they put em your car for you excellent service

Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted
Can’t fault the staff before I ordered it all I went a few times and the staff was extremely helpful

Good price, stock figures correct, very pleasant service.

Ordered cushions online, to click & collect, very easy & and straightforward. Received a text, they were ready to collect the next day.

Real easy process..... great price...buy 1 get 1 half price on Dulux paint.

Assistant very helpful every thing ready there to collect straight away

All items undamaged and stored carefully ready for collection.
Order was waiting when I arrived.
Very happy with the online ordering service; very efficient and easy to negotiate ; I’ll definitely be using it again.
Thank you.

Very helpful and efficient member of staff

Went to Selby homebase 20 miles away for your basic 150mm x 150mm white tiles, got to the tile ilse and couldn't find them, asked a employee who was putting stuff back on the shelves if there was any in the back, he took the number and went to ask someone at the tills, he came back, and said I'd have to order them, he pointed to the click and collect and said you can do it over there, he was a nice young man who was shy I think, but it was helpfull. Went to the c&c and after a while a man turned up and after taking the number said it would take 5-6 weeks!, I laughed at this, he then said it could be Friday as that's the tile delivery day, but if it's not on that one it will be on the next and so on, told him not to bother, I'd get some from somewhere else. That was a silly way of doing ordering!.

The store staff led by Dan are always pleasant and obliging.
Ordering on line hassle free,as to be expected from a major player in the DIY supply.

We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery took place on 17 May and the kitchen was completed in late August, so we were without a proper kitchen for 3 months and had to pay an additional £1600 in fitter's costs to replace all the faulty units. Homebase offered us a miserable £300 compensation. They are a disgrace and should be banned from operating.
They responded by saying that the file was closed.

A Smooth efficient service.
Ordered and paid on line for kitchen bin.
No waiting at the pick up desk pleasant efficient member of staff.

Very friendly staff. Quick service. A great store.

Very quick and served with a smile at Selby 👍

Click and collect order sorted on arrival, excellent service.

Once ordered I was kept updated on the state of my order through to my collection date

Good price,quick service in shop,all good

Ordered to click and collect. My order was on a trolley very helpful staff member offered to help me take to my car.

From placing my order, I was kept informed of the date/ delivery etc.
Putting together it was myself and daughter, which we found very easy. Really pleased with my purchase.