Home House Buyers Reviews 

408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and friendly during every single interaction. People deeply appreciate the clear communication and straightforward process, noting that team members explain everything thoroughly without any pressure to proceed. However, some customers also noted that the cash offers provided fell short of their personal expectations. A few people mentioned that these financial valuations were disappointing, making it difficult to close the final deal despite the otherwise smooth service. Reviewers expressed frustration when valuations were too low, though many still valued the polite and honest advice received.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward and stress-free process from... See more

Price

Reviewers express ambiguous feedback about price, noting that offers often fall short of expectations or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome is truly the word to describe the Home House Buyers experience. This team are experts in the field of property, professional, friendly, supportive and always around for a chat. Hang on tight... See more

Company replied

Rated 5 out of 5 stars

Had a great experience working with Charles at Home House Buyer. The process was made super straightforward from start to finish and kept me in the loop the whole way through. Really felt like he went... See more

Company replied

Rated 5 out of 5 stars

I enquired about selling my house with home house buyers as I was in need of a quick sale. Christopher called me the next morning and talked me through the process and how their company works. A fanta... See more

Company replied

Rated 5 out of 5 stars

I’m Arend, originally from the Netherlands, and I needed to sell my house before emigrating to Spain. It was a big step and a lot of stress for me, I was worried about finding the right buyer and... See more

Company replied


Company details

  1. #15 of 34 best companies in Property Investment
  2. #14 of 49 best companies in Property management company
  3. #16 of 47 best companies in Estate Agent
  4. #19 of 28 best companies in Property valuer

About Home House Buyers

Written by the company

Get a Cash Offer About Us Contact Us
At Home House Buyers, we buy any house, anywhere in the United Kingdom by offering the quickest options to sell your house fast, in today’s property market.

You will receive a cash offer within 24 hours and we can complete on your property in as little as 7 days, with the money paid into your bank account on the completion date that you choose.

We specialise in helping sellers in all situations, including probate properties, repossessions, unmortgageable homes, properties with structural issues, or those needing a quick sale. Whatever your circumstances, we are here to offer a simple, stress-free solution.

Contact info

Get your property cash offer

Free property cash offer with no fees or obligation

4.8

Excellent

TrustScore 5 out of 5

408 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(408)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I made an initial enquiry about my…

I made an initial enquiry about my property which was answered by Charles Sandle.
He handled my questions in a very friendly and relaxed manner and I found him to be very easy to deal with.
If my enquiry goes any further, I feel confident that dealing with Home House Buyers will turn out to be a good experience.
Thank you.

14 April 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We’re really pleased to hear that Charles made such a positive impression and helped you feel at ease during your enquiry. It’s great to know you feel confident moving forward, and we’ll be here to support you every step of the way.

Rated 5 out of 5 stars

Excellent customer service

I spoke with Daniel Tomlinson who was very knowledgable and professional. He fully explained everything and really helped. I highly recommend him.

8 April 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We're really pleased to hear that you had such a positive experience and that everything was clearly explained. We’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Charles Sandle was very helpful

Charles Sandle was very helpful , he went the extra mile, very pleased

7 April 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to submit your review, we have passed on your kind words to Charles. All the best from the team at HHB.

Rated 5 out of 5 stars

Excellent service

Friendly, honest and warm approach. Very happy to deal with them.
Thank you Charles!

1 April 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your lovely feedback. We’re delighted to hear you found the experience friendly and genuine, and that you felt comfortable throughout. We’ll be sure to pass your kind words on to Charles.

Rated 5 out of 5 stars

Honest service

Very friendly, honest and straightforward initial chat with Charles Sandle regarding possible quick sale of my late parents home.
Thank you

30 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We’re glad to hear the initial conversation was clear, friendly, and helpful during what can be a difficult time. We’ll be sure to pass your kind feedback on to Charles. If you need any further support, please don’t hesitate to get in touch.

Rated 4 out of 5 stars

Happy to give a four star review.

Happy to give a four star review purely based on my dealings with Charles Sandle, who listened to my very specific situation and handled my enquiry with great care. Sadly, on this occasion they were unable to make me an offer, hence four stars not five. However I do not hesitate to recommend them and Charles Sandle in particular for fair, unbiased, professional advice.

9 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We’re delighted to hear that Charles provided such professional support, even if we weren’t able to make an offer on this occasion. We truly appreciate your kind words. Thanks again from the team at HHB.

Rated 5 out of 5 stars

I spoke with Daniel Tomlinson today

I spoke with Daniel Tomlinson today, he was extremely helpful and knowledgeable about local property prices. He gave me an honest, no pressure price range and fully explained the rationale.
I would recommend speaking with Daniel, he is very professional and helpful.

26 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind feedback. We’re really pleased to hear that Daniel provided clear, honest guidance and took the time to explain everything thoroughly. Your recommendation is greatly appreciated, and we’ll be sure to pass your comments on to him.

Rated 5 out of 5 stars

Hi spoke to Christopher today and he…

Hi spoke to Christopher today and he explained everything perfectly and how they work...completion is max 3 weeks so ideal if anyone needs to sell fast

24 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We're really pleased to hear that Christopher was able to explain everything clearly and make the process easy to understand. It's great to know the timeframe worked well for your needs too. We appreciate your feedback!

Rated 5 out of 5 stars

helpful and friendly

Had a helpful, friendly chat with Daniel Tomlinson. He offered really useful advice and was honest and open with his answers.
Excellent service.

20 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your lovely feedback. We’re so pleased to hear that you found the conversation helpful and appreciated the honest, open advice provided. We’ll be sure to pass this on.

Rated 5 out of 5 stars

I received a call from Charles Sandle

I received a call from Charles Sandle, who had a great telephone manner. He was very transparent about what could be offered for my property and gave me straightforward, honest advice on my other queries.

18 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your experience with us. We’re pleased to hear that Charles provided clear, honest guidance and made the conversation comfortable and helpful. Thanks again from all of us at HHB.

Rated 5 out of 5 stars

My whole experience dealing with Home…

My whole experience dealing with Home House buyers has been really good.
I dealt mainly with Charles Sandle, who has been very helpful and kept me informed at every step of the way.
I wouldnt hesitate to reccomend them to anyone needing a problem free experience.

18 March 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you so much for your kind feedback. We’re delighted to hear you had such a positive experience and that Charles kept you well informed throughout the process. We appreciate you taking to review us.

Rated 5 out of 5 stars

Customer service is very good

Customer service is very good. I mostly dealt with Charles Sandle and he was polite and helpful. I didn't take the cash offer in the end, but it was all handled very reasonably. No issues dealing with these guys, so they are definitely worth a try if you need to sell quickly and simply.

25 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We’re really pleased to hear you had a positive experience with Charlie. It’s great to know everything was handled smoothly, even though you chose not to proceed in the end. We appreciate your kind words and your recommendation. All the best from the team at HHB.

Rated 5 out of 5 stars

Friendly and informative

Friendly and informative

16 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind feedback. We’re glad to hear you found the experience friendly and informative. We appreciate you taking the time to submit your review.

Rated 5 out of 5 stars

Professional and friendly

Professional and friendly, answered questions promptly.
Also as I had researched this company and was impressed by what I read and this contact confirmed my view of the company.

16 March 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We’re really pleased to hear that your questions were answered promptly and that your experience reinforced the positive impression you had of the company. We’re glad we could help.

Rated 5 out of 5 stars

Charles Sandle was great to deal with

Charles Sandle, our main point of contact was very communicative, reliable and friendly. Prompt and honest, he made what was a painful process much easier and it was one good thing that came out of this disastrous investment project.

5 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your experience with us. We're really pleased to hear that Charles provided reliable and supportive assistance during what sounds like a difficult situation. Your feedback is greatly appreciated, and we’ll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. Christopher was very professional and helpful.

11 March 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience and that Chris provided professional and helpful support. All the best from HHB

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